Category: | Drug Store |
Address: | 191 Depot St, Vacaville, CA 95688, USA |
Phone: | +1 707-446-2401 |
Site: | cvs.com |
Rating: | 2.5 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–10PM |
KA
kay minnow
Sutter health sent a prescription electronically over to this CVS since its right down the street from them. Ive never used this location, let alone CVS. Apparently, Melory the pharmacist couldnt tell what day it was. Because she told me my medication has to be special order and wouldnt be available until 3 PM the following day. Its saturday (the next day), I just called to confirm my medication. Its not there. WHY? Tu the second pharmacist told me that they dont get deliveries on weekends, and that I will get it monday. TU even called melory, but Melory told her that she told me i would get it monday. Its a lie, she told me the next day. She didnt specify that the next day meant 3 days later. Ive already email corporate, but wanted to put the warning out. I didnt check the reviews of this location before having Sutter sent the prescription. I should have known better. Im just glad tricare will be dropping them come December.
JO
John Briscoe
This CVS pharmacy is the most poorly managed pharmacy in Solano County. They have more people assigned than the old store yet they are far less efficient. They advertise a drive up window yet it is never open lately because they dont have enough staff. With prescriptions half way to the ceiling, you would think they are making enough money to hire someone to man the window. I had a prescription placed at 10AM Fri went in to pick it up at 4PM Fri and it wasnt ready , I told them I would be back. My wife went in Sat PM and it still wasnt ready. She waited 20 min and picked it up. At 2Pm I get a call that it is ready for pickup. This is great customer service. Someone needs some mgt training.
MC
mcplayer 34
I agree with the comment that the policy changes based upon convenience. Not all people taking pain management drugs are working the system. You shouldnt be given the shake down when picking up prescribed medication :(
CO
Corianne Tunstall
I started coming here 3 months ago for my prescriptions. The employees at the store are very nice and everyone at the pharmacy are just wonderful! I love the drive through it is so convenient.
RO
Rocky Graciano
If youre in need to have your patience tested, this would be the best place to get your pharmaceuticals from. They dont only play dumb, they really are genuinely "dumb".
MA
Maribel Raygoza
Rude to loyal customers! The only nice employees are in there in the evening . They change their policy at their convenience.
A
A Private User
Happy to use this Pharmacy...good price and customer service and fast
KA
Kathleen Belli
Never takes less than an hour to get prescriptions. This place sucks
SC
scott warn
Nice store