Sprint Store
| Category: | Cell Phone Store |
| Address: | 6130 E Lake Sammamish Pkwy SE e, Issaquah, WA 98029, USA |
| Phone: | +1 425-427-6232 |
| Site: | storelocator.sprint.com |
| Rating: | 3.9 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
Location
Photos 1
Reviews 12
A
A Private User
bought an evo 4g a while back, also bought their phone insurance plan. I eventually dropped my phone cracking the screen. they originally told me the insurance plan would cover anything but when I brought my broken phone in, they told me that the insurance plan only covered 3 cracks in the screen, technically those cracks could only be 1 inch long as well. my phone screen is 4 inches. they said I had to pay 100 dollars to replace it as a deductible, so basically I felt that their insurance plan was a scam. don't get it, because when your phone breaks you still have to pay to replace it. again, not what I was originally told.
service is great around the issaquah area, but no 4g unless you are in bellevue or other large cities.
CO
Courteney Smith
Spoke with Rodney about a week ago about how to file a claim with my insurance for a phone with a software malfunction. He either lied about the process or is just incompetent, I have been without a phone for more than a week and Sprint keeps trying to have me "upgrade" despite the fact that I paid for insurance for 18 months to cover this problem. Dont buy the insurance, its through a third party and a scam. Actually just dont buy sprint.
BR
Bruce Sullivan
Lets face it. Its hard to love your wireless carrier. Ive been a Sprint customer for more than 10 years. Whats the secret? I dont call Customer Care. I go to this store when I have an issue or want to upgrade. They always do a stellar job. theyre knowledgeable. patient, and thorough. The current store manager rocks.
AA
Aaron Stright
The wait time at the store was significant, which I have come to expect. Sadly after the long wait, I was not successful in completing what I needed. This is due to policy changes by Sprint which do not demonstrate a desire to retain long term customers.
SU
Susan Raine
Excellent customer experience, they went way above and beyond my epectations. I have been in sales all of my life, and the manager, and crew both have matched my sales abilities.
BR
brian campbell
A well trained and friendly staff. They were able to get me in and out with the phone I wanted very quickly and easily. If only all cell phone stores operated like this !
CY
Cyndi Smith
Smiles, knowledgeable staff, easy to get to, fast service.
DU
Dustin D
Nobody answers the phone at this place.
JA
Jasmin Milak
Understuffed & slow!!!
CH
Cheri Carrigan
Bad customer care!
MD
Md Shamimuddin
Long waiting time
BA
Barry Hunter
Always helpful
35 most recent searches
Other organizations
Photos