FedEx Office Print & Ship Center

Category:	Print Shop
Address:	750 Atlantic Ave, Alameda, CA 94501, USA
Phone:	+1 510-769-9446
Site:	local.fedex.com
Rating:	2.9
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM

Location

Photos 18

Reviews 15

Sean Finkel

Dude. I can not begin to explain my dislike of FedEx Offices. They charge you an insane of money for doing some really simple stuff. Upcharge must be like 200%. I would say get a printer, but theres a whole other scam market consisting of over-priced devices which, in my humble opinion, are still terrible when it comes to doing their job. Most of the tech in this FedEx was outdated and not kept up. For instance, I thought I was going to be a victim of identity theft after trying to insert my card into a Sony machine with a loose slot for the card reader. When you go to these places you want someone technical (if you dare/must ask for assistance). I feel that there is typically one guy in there who understands everything and all the other workers rely shamelessly on him. This has just been my experience. Advice: FedEx, hire good talent and pay for it. Stop overcharging for services. If you can manage a way to do that, I believe you can turn around the feel of these places.

Afonso Infante

I can put up with the constant long waits, and understand theyre understaffed and busy. What I cant put up is being lied to my face. Long story short: they accidentally returned a package that was there waiting for me; when I dropped by to pick it up, they basically "got rid of me" by lying to my face: they told me to call the 1800FedEx number and the package would be redelivered to me. That doesnt sound too bad, huh? So I left and called the number when I got home. Basically the FedEx person on the phone told me very clearly I had been lied to since that was never a possibility; once a package is sent back to the sender theres nothing that can be done about it. Again -- I can forgive a lot of things. But being lied to in order to get rid of me... nope.

Charles Chernack

I go in there quite often the people are always courteous and sometimes they do get a bit busy but thats because they have customers. I believe they have free Wi-Fi a moderately clean restroom and all the machines you could dream of. There is free workspace and in a cute little shopping center where there is a Starbucks and a Levys bagel place not far from a Walgreens. They greet everyone who comes in the door and generally their service is extremely courteous. They act like they appreciate your business which I assume they do. No job is too small or too large for them. Sometimes they do seem to get a little bit busy talking to each other but most of the time theyre right on top of what needs to be done

Jennifer Cali-Jones

The service sucked and the manager wouldnt refund the money that was supposed to be in my card for self service. The computer printers were down and even the computer took half my money as if i was on it for 20 minutes and I just logged on. Explained my situation to Boom as the staff claims they call that manager, and she didnt care. Staff was supposed to do refund of $11 and didnt do it and she made me lose out on that money. I just wanted to get my work done and go on with my day but they just delayed it more than it should have. I would not recommend anyone going here. I will drive to a farther FedEx than go back to this one. They have no idea about customer service.

Sam Lucas

They lost my package I had shipped there, I received a phone call saying it was there, really perplexing how they could loose it that easily in just a few hours. They frustratingly searched slowly and were very unhelpful. Worst customer service ever all 3 employees were completely aweful and were extremely slow. Fire everyone I swear. Even the manager.

Yonder Low

5 people behind the counter, ignored me for 10 minutes. Patrick was particularly rude, put an incorrect number on my fax, and then left for break. Avoid this place unless you are a customer service masochist.

jessica lindsey

The worst customer service for mailing anything. What is the point of paying for "express" service when you have to wait 15 minutes for help?

Robert Ashens

Sorry. 15 cents a page, 8.5x11 B&W is an OUTRAGEOUS price, especially when everyone one else is 11 cents or less.

Sofia Shershunovich

The internet is so slow to make more money from you while you use it. At this day in age? Really??

Pradeep Bhanot

Good experiance. They printed 4 18x24 color posters and laminated in under 2 hours

Erin Rabe

Would not accept box as delivered unopened by FedEx. SUPER slow service.

mark brueckman

Good location, but they need more staff, always a slow moving line.