Computer Store

Category:	Computer Store
Address:	123 3rd St, Hot Springs, AR 71913, USA
Phone:	+1 501-624-4234
Site:	onestopcomputerstore.com
Rating:	5
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–2PM Closed

Location

Photos 38

Reviews 21

Brad Bonds

I do not see how this business has a five star rating. Please take this review with a grain of salt and be weary of doing business with them. On June 16th I dropped my desktop off to have files transferred over to an external hard-drive and possibly fix the hard drive that was inside the desktop (needed the diagnostic test to confirm). The guy told me they would call me sometime the coming up week with an update. I call on Friday the 23Rd to get an update and they havent gotten to it due to them being swamped. Understandable. I called that following Monday to get an update and they told me I was second in line. Perfect! The next day they called me asking what all I wanted done becuase the guy that took it didnt leave any notes. I told them what I needed and they called me that night to confirm the folders and documents I needed transferred. They then told me they would do the diagnostic soon. Lets skip to today, the 3rd of July. I called and spoke with Danny. Danny starts telling me he sees they did a file transfer, but it looked like I needed a new power supply, video card, and possibly a motherboard. Okay, thanks. Its been three weeks now though so Im a little ticked that more has been added to the list, but that happens. He calls me back later on and tells me he picked up the wrong computer, but tells me he doesnt know whats wrong with my computer and he will need to do a diagnostic. What? You havent done this already. I went up to the store to talk with them in person because I was a little frustrated, and when I walk in he is just sitting in his chair on his phone. I asked him if he ran the test and he said no. I paid for my transfer fee and told him since he didnt do the test that I wanted my computer back. I paid, he said thank you, and not once did he apologize for this inconvenience. I will never go back to this business and will guide others away that ask me where to go for computer problems. If I knew it would have taken this long then I would have done all the work myself with no experience in facing a computer. I only hope all my file were transferred over. Will try to update if they arent

Matthew Cox

What a perfect experience! These guys were fast and friendly and extremely cost effective!!! I had trouble in the final stages of putting together my own computer when I brought it in they showed me exactly what I needed to do and gave me additional tips. I would recommend this store to any one of my friends and family.

Anthony Aldridge

The staff here is always nice and helpful to me. I highly recommend you come by here if you need any computer problems resolved. They also stock computer parts at good prices, so I highly recommend checking them out next time you are shopping for parts too.

Jim Besaw

I have been to this store 4 or 5 times in the last year for various reasons. In every case the service was excellent and I was very pleased with their work. I will go to no other computer store and highly recommend this store to my friends.

Jay Raley

Danny and all the guys are the best what they do very knowledgeable prices are reasonable I will always treat you with respect and they wont talk down to you for not knowing something

A Private User

My friend referred me to these guys because they are honest. They fixed my virus, and replaced the keyboard in my laptop. I was completely satisfied with their service.

Kyle Green

I walked in needing a repair and was greeted by a very helpful and knowledgeable staff. They had me fixed up in only a few minutes. Great experience!

Jason Reynolds

Great guys with lots of knowledge for your computer needs. Fair price and good to work with. Would recommend!

KATHRYN SNELL

Always fair and affordable with great efficiency and knowledge! Love these guys! Best geeks in town!

tina bates

My computer wouldnt open the documents which I had just written, they fixed that for me and more.

Steven Cash

These guys are the best I know in town. Great people and great service. Highly recommended.

James Mink

THEY HAVE SOME OF THE MOST EXPERIENCE TECHS IN TOWN loved the work they did foe me