Category: | Computer Repair Service |
Address: | 3150 E La Palma Ave, Anaheim, CA 92806, USA |
Phone: | +1 714-666-8667 |
Rating: | 4.8 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed Closed |
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daanman2
Avoid. They will not honor their warranty. No ethics and integrity. I went to them to replace my laptop’s power jack. They did that job correctly. One month later, the power jack move inside the laptop so I could not charge my laptop anymore. The receipt clearly says 1 year warranty so I went to the store at 10am. I showed them the laptop and Rosemary said that they will look at it .At 4pm, I get a call saying that they have done the repair and it usually costs $70 but they will charge me $40. I went to the store and told Rosemary that the receipt clearly says 1 year warranty on workmanship and product. She resisted a little but she knew what she was doing was incorrect, unethical and probably illegal. So she said she would waive the cost this time but she will charge me next time. I would have recommended this company to other people before this encounter but they just lost my business, my friends business and the business of everyone reading this. It’s a shame that they didnt honor the warranty which is clearly written on their receipt; instead they tried to pull some ridiculous stunt for an extra $40.
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Jeff Weston
Hi have gone to PC Avenue many times. They owner is very friendly and helpful. Her repairman is smart. The shop is clean and organized. The last time I went, it turned out that my computer did not actually have a problem. So, there was no charge. In addition, she gave me a free power cord. PC avenue has solved very serious problems for our company. We needed an old computer repaired quickly or our printing company would come to a stop. We had a failing hard drive that need to be copied before it could be replaced. They did this work in a half a day and it saved us from a much more expensive solution. Another time, we had a networking problem that needed to be fixed. She had me diagram our network and was able to solve the problem. Her price is always reasonable.
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A Private User
PC Avenue I have been using PC Avenue’s services for past 20 years and would not go anywhere else for personal or business IT purchases. They have the best service and unsurpassed prices. A very knowledgeable staff that has gone way beyond their duty to find me that part, software or computer system that I needed. I get the same great service for small request and repairs to full on data center build outs. I highly recommend them for all your computer needs. Dwight Chief Information Officer
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Michael Oppenheim
I am a retired computer networking specialist. As such, I have dealt with many tech firms in the Los Angeles and Orange County region. PC Avenue is certainly among the very best I have encountered. They combine truly impressive technical expertise with a real willingness to go the extra mile to help a customer, no matter the size of the job. They are, in addition, the nicest people you will ever meet. A Plus, in every respect.
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Merrily Spaziano
I recently moved to Placentia and my computer died. PC Avenue discovered it was the motherboard. They said there was a chance that a place they used could fix it. I took the chance and they fixed it. Thankfully I didnt have to buy a new computer. It took a while, but they saved me a ton of money. Good people! I highly recommend you give them a try
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A Private User
PC Avenue never fails to help me out with a computer issue. I can easily get quotes over the phone and bring in my machine to get repaired so fast and at a good price! No need to hassle with those other guys who make you wait forever just to get a diagnosis. For any of my computer services for my home or office, I take it to PC Avenue.
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Brad Davidson
My computer, and hence my business, completely crashed this morning. Rosemary @ PC Avenue on La Palma had a new power supply installed and my business up and running in less that two hours. Theyre always fair and always fast if you have a computer problem. Ive been coming here for years and theyve never let me down.
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Rick Retzer
PC Avenue has consistently exceeded my expectations for all of my IT needs. Their pricing combined with excellent service cannot be beat! The staff are very helpful and accommodating, always willing to go that extra mile. I highlyrecommend them for all of your business and personal computing needs.
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jimmy scott
PC Avenue is a local family owned business in Anaheim. Rosemary is the nicest person. I dropped off two PCs. She called us letting us know what to expect. We got our PCS back in 1 day. My computers are working great. There prices are in line with industry standard. Cant go wrong with there service.
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Doug Reynolds
PC Avenue did a great job on fixing my personal desktop. I do a lot of video editing and my PC was clogged up with 100s of rendered files that could not be cleared..... they cleaned up the 900 GB of junk in less than 24 hrs. and I was able to get back to work. Thanks PC Avenue !
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gboyce1
Twice my notebook was crashed by a virus. I called PC Avenue and in both cases they had my PC all cleaned, up and running without any loss of data. I strongly recommend PC Avenue for any of your computer needs. They are friendly, fast, reasonable and do a great job. Geoff
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George Pinzon
Came here to get my printer fixed and though they dont fix home printers they took a look at mine as it had a massive paper jam. Kept it over night and it is as good as new! Nice people running the place and great work!
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Judy Parada
Excellent, accommodating service.. Diagnosed & replaced power supply, dropped off & picked in less than 3 hours. Very professional & responsive Fair prices too. . So glad I found PC Ave.
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Gary Covington III
Excellent service at reasonable price. I have been using the services of PC Avenue for over 10 years.Their high technical competency is not equaled by any shops anywhere close.
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GP CMStotheMAX
Great service and reasonable prices. Talking directly to the technicians is never a problem. Rosemary is great, if you need something special, shell handle it for you
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Mark Tsai
Rosemary was friendly, honest, and knowledgeable. She said I just needed a $15 part which she had in stock. I will be coming back here for future computer repairs.
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A Private User
Rosemary handles my ordering from Dell so I get what I need and handles my special needs like adding parallel ports or loading XP.
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Randy Lovejoy
These guys are great! They helped me out when I was really in a jam. Theyre friendly, knowledgeable, and are very affordable.
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alfredo herrera
Very nice people gave me some great advice highly recommend you go here
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A Private User
Best prices, best service. What else do you need?!