Category: | Furniture Store |
Address: | 8210 W Indian School Rd, Phoenix, AZ 85033, USA |
Phone: | +1 623-691-9999 |
Site: | delsolfurniture.com |
Rating: | 4.5 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–5PM |
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C. Justus
I bought 3 rooms of furniture at Del Sol in 2013. This was my first time buying new furniture, so i was intimidated by the idea. Juan was my sales person and he walked me through the buying process thoroughly and efficiently during each visit. The rooms I bought were a king bedroom set, a dining set, with the matching buffet (which was offered at a discount since I was buying 2 rooms at once), and a sectional couch set. The bed itself was not what I expected as the set inside the store was a captain bed with drawers underneath. Upon delivery I called the store and was directed to the warehouse where i spoke to Naomi. She took a look at my receipt with me on the phone and explained everything. We found out that I did not pay for that specific bed, so it was my mistake. I am still very happy with my purchase. The material used for the frame isnt the best, as the side rails and foot board are made of very thin wood, that threatens to break if one isnt careful. The bed is made by Ashley though, not Del Sol. The bed is beautiful no less and I love it. I am not a person with large body mass, so the thin boards arent an issue for me. I have had to call twice for replacement parts, once for a chair leg to the dining table, and once for the hardware that goes under the bed. Both times I spoke to Naomi in the warehouse. She was able to help me right away using only my phone number. She was knowledgeable about both products, and was able to order them right away. my replacement parts were delivered quickly, and installed by the company. Naomi was patient with me and answered my questions with a pleasant disposition during both calls. I was a bit apprehensive about buying furniture from a store with a spanish name, because i only speak english. I must say it was very refreshing to be able to speak to someone without a language barrier. This level of customer service is what prompted me to buy my living room furniture from Del Sol as well. The quality of the sectional exceeded my expectations, and if I everf need to buy more furniture, or have any issues, i will definitely choose Del Sol.
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Tanya Thomas
I had the pleasure of meeting and working with a whole store full of a team of very professional staff at Del Sol. I am a bus driver and was on my break. So I decided that I would go look into this store. OMG I 1st met Maricela and I was very impressed with the knowledge and skills that she had in regards to the products and companies furniture that she sales. I told her that I would be coming back on Memorial day. Well it got even better. I ended up meeting Yajaira the store manager along with Nancy. These three ladies here work very good as a team. I ended up redoing my whole house with mostly Maricela and Yajaira. I love my new furniture and now I am bragging. Its a beautiful sectional couch, entertainment center, 4 pc table set, Ca King bedroom set with everything included, 2 sets of mattresses, a dining room set. Well that for now. Maricela, Yajaira and Nancy who is just is good. I will be back in a few months for my new living room set for my home garden and got a 60 inch television for the package that I brought. I highly recommend this team for your furniture for either upgrading or buying a new home like me. Go there and ask for them, they will be happy to help you. My sister Gloria put her entertainment center on lay a way.
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Brad Purper
Working in the customer service industry myself and knowing that negative feedback is much more commonplace than positive, I am happy to give kudos to Del Sol Furniture. After doing much research on many furniture sites, I decided to make my purchase from Del Sol. The dining set was not stocked in any warehouse or showroom, so it was purchased site unseen. The saleswoman Adelaida was very helpful and even honored their commitment of beating competitors prices by 10%. The furniture came sooner than expected and was assembled and placed in my home. After looking at the set, it became more and more obvious it was too small and we simply could not use it. After a week had passed, I finally called and told them my problem. They agreed to take it back for an inspection and possible refund. I started to get nervous. But, the furniture was accepted and we even found another dining set we liked and ordered as a replacement. Thank you to Alex, the owner of Del Sol for his professionalism and willingness to make his customers happy. I can promise you that I will shop at Del Sol Furniture in the future.
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Glenda Hernandez
Super precios y excelente calidad!! Ordene un juego de muebles de sala de su catalogo por Internet, de inmediato me contactaron por telefono para revisar los detalles de la orden, descuentos ofrecidos, etc. Mis muebles llegaron en la fecha ofrecida y los muchachos que los entregaron los instalaron y se aseguraron de dejar todo en su lugar. Todo el personal fue extremandamente amable y me mantuvieron informada sobre mi orden en todo momento.
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Elizabeth Gomez
After two weeks of hard research. I decided to try Del Sol Furniture. Lisseth approached me, really friendly by the way. After showing her a picture of what I was looking for. She did aware me that this bedroom set was a special order. And it was going to take a process to get here. She offered to do a furthered research on the merchandise. We set a appointment for the following day. When I arrived, she had all the pricing ready for me and also gave me really good news, that the merchandise was only going to take 7 days to arrive. As promised Osiel and his partner (delivery guys) where outside. Really nice and professionals’. Made them move my bedroom set twice and they didnt hesitate to help. Really high quality Furniture and BEST Customer Services. I really recommend Del Sol Furniture.
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Aide Gonzalez-Guerrero
La verdad quede muy contenta en mi primera visita a Muebleria del Sol, tienen una gran variedad de muebles para escoger. Ademas el servicio al cliente es excelente, Alejandra me mostro toda la variedad de salas y comedores que tienen y me explico el proceso de credito y garantias. Estoy muy contententa con el servicio y la calidad que ofrecen en Muebleria del Sol.
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Noami Herrera
So what had happened was, I went to Del Sol, and im not going to lie, I was not expecting to be wowd by their selection of furniture, but slap me and call me a monkeys uncle, their selection was amazing!!!! I bought a bed room set there and it has honestly been the best decision I have made in my entire life, and trust me, I have made some great decisions; but back to what I was saying about my bed set. The quality is amazing and I have never had any problems with it. I would totally recommend Del Sol Furniture to anyone looking for some fantastic furniture AND appliances!! :D
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Claribel Martine
I just purchased a home and my whole house is furnished by Del Sol Furniture, thanks to the expertise of the store manager Yajaira! This is my first time buying a home and when I went to Del Store Furniture I felt relieved of what I was able to find there. The customer service was great, everyone there was very friendly and helpful. Such great customer service, and style. It was hard for me to choose what I wanted because there was a lot of great options in the store. I would highly recommend Del Sol to anyone thats looking to have a beautifully furnished home!!!!