Category: | Car Dealer |
Address: | 1610 E Van Buren St, Phoenix, AZ 85006, USA |
Phone: | +1 602-258-6071 |
Site: | consolidatedauto.com |
Rating: | 4.5 |
Working: | 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–5PM Closed |
OL
Olivia Maxwell
Horriable expierence!!!!!!!!I just bought a car from these guys last month the day before they give it to me (after I already put a down payment on it) they tell me they were fixing a tear in the apolstry so I couldnt have the car yet. I come back days later to see not only had the apolstry not been repaired but someone had driven the car causing damage to the tail light which was cracked and dents and fresh scrapes all ove side of car, that should of been my first clue not to buy it but they promised me to fix the light and buffed some damage off of it. I leave with car and 1st day almost die on freeway because the tire completley shreds at 70 miles an hour i have to spend a few hundred on new tires after being told by Les schwab that the back tires were 13 years old. Then 29 days later the radiator and engine goes I call and tell them, thinking any decent buisness would rectify this, since there is a 30 day warranty but they refuse to by stating because I left state on family emergency. NEVER IN MY LIFE HAVE I HEARD OF AN ENGINE BLOWING ON A CAR 29 DAYS AFTER PURCHASE AND THE CUSTOMER BEING BLAMED AND CHARGED WITH THE ENTIRE CAR LOAN AND COME TO TOW IT BACK TO ARIZONA. I am a mother struggling with 3 children, with now no way to get back to Arizona and all the owner can tell me is they refuse to help me and want the car back. These people have no remorse for completely screwing me over with a lemon!!! I have contacted Attorney general and still making my report to BBB as well as getting legal assistance. Do not buy from these guys they will pretend that they are a trustworthy company but they are crooks. The owner and manager Miguel are the most unprofessional people I have ever delt with.
AN
Angela Huddleston
I will never buy from these people again and I highly recomend that anyone else stays away from there as well. Believe me there are plenty more car dealerships in the valley that are willing to work with someones bad credit to waste your time here. They are so over priced it isnt funny. They take advantage of the fact that you do not have good credit. I bought a truck from them that within the first week I had to take back to have them fix something that had to do with the gas tank and they had it for over a week. Not even 3 months later I had to spend $1850.00 to have the transmission replaced, not to mention the truck had sooooooo much rust underneath that everytime i would back out of my driveway there was a little pile of rust on the ground and they had the nerve to tell me " well it takes a very long time for rust to eat through", when i asked them to help me get into another car. The rust had eaten a hole in the exhaust manifold it had a water leak somewhere and i was having to put water in it every other day... I had gotten behind a little on my payments and had talked to Tony telling him I had the money to catch my payments up but I really needed their help getting something else. They were not willing to help me and I was not going to put out the money to catch up my payment for that truck and still have to pay thousands to fix all the repairs plus still pay them $7,000.00 for it HAHAHA. they take advantage of females going in there that dont know any better..... DO NOT BUY FROM THESE PEOPLE YOU WILL REGRET IT
RO
Robin Garcia
20 days ago my fiancee and I bought a 2009 PT Cruiser from them. Suddenly, the car dies and this oh so sweet and nice dealership suddenly becomes rude and insensitive. They tell me a tow truck wont be out for quite sometime. Being 8 months pregnant and stranded with a 6 year old, I tell them Im going to find a way home. They tell me just to leave the key with the car. I dont even bother asking what theyll do if the car is stolen. I ask how long theyll have my vehicle. The response is "I dont know". I ask days or weeks. Again, Im told I dont know followed by "I just had 3 cars towed in today." Now I ask if they will reimburse me if I pay for repairs, so I can have the vehicle up and running in a timely manner. I literally get laughed at and am told there is no way they would do that. I HIGHLY advise going elsewhere. To me, it seems as if they sell lemon vehicles in hopes theyll be drivable passed the 30 day warranty. Now I can only hope they wont do a shotty job on my car because chances are theyll keep it until the 30 days is up. The unfortunate thing is, I bought a car from them many years ago, and I chose to go with them again even though I was advised against it. 4 of their vehicles break down in a day. I cant imagine what their month looks like if I may have to wait weeks to get my car back.
LA
Lalla Tipsword
I bought a car from them about two weeks ago. I went to several other "buy here, pay here" places around there and non of them impressed me. I walked in and walk out with a car that day and my credit is horrible b/c of my divorce last year. I did think the price for the car was a little steep because it was an older car, but the services they offer with the car are great. They were polite and professional. We told them what they needed and they delivered. After the 30 day warranty, they will still work on your car for a discounted price and allow you to make payments on the mechanic bill, which is great for me b/c I cant pay $500-$2000 all at once if my car breaks down. They also offer to check your fluids for free if you come in. Overall, its a great company. ( And YES, to Hoffer with the bad review, they require "collision" insurance on the car that way if you wreck the car and its your fault, they dont come out on the short end. Otherwise,people would finance a car, accidentally have a collision, and try to walk away and not pay. Thats NOT unreasonable. Its just protecting their business)
YO
Yotonya Franklin
This review is a reply to Mr. Hoffers negative statement. I have reviewed numerous website where Consolidated Auto is rated very highly. (**Those of you who have not visited...go see for yourself) The quality of service is impecable and they offer quality vehicles and reasonable prices. They "work" with people that have challenging credit...and they are "great" at what they do. This is a family owned busincess and they make you "feel" llike family. I have referred my own family and friends to them. I am sorry to hear your client had such a negative experience as she is in a very small percentage. 99.9% of us have had a wonderful experience. **FYI - it is always a good option to maintain full coverage on a vehicle that is still being financed...the loans here are much shorter and she could drop to liability coverage when she owns it...next year.