Toys"R"Us
| Category: | Toy Store |
| Address: | 1516 S Power Rd, Mesa, AZ 85206, USA |
| Phone: | +1 480-832-8697 |
| Site: | stores.toysrus.com |
| Rating: | 4 |
| Working: | 10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9PM 10AM–10PM 9AM–10PM 10AM–8PM |
Location
Photos 96
Reviews 50
CO
Cody Engelman
The store is nightmare, trying to get anyone to help you is horrid, gangs of people just follow employees trying to get help. The lines are even worse, i got in one line with 1 person in front of me and took 25 min for the cashier to process them. I bought a bike there too and was told someone will be there soon with the bike, 35 min later the guy shows up with the bike I paid for. Better make sure you have all the time in the world when you go there because you will be treated like that.
KR
Kristen Shively
I really appreciate the people who work at this particular location. Workers here have always been helpful and polite. Working around grumpy people and large amounts of rambunctious children on a regular basis can be rather difficult and yet I have never went into this store and came across an employee that wasnt professional and smiling. My kids love the toys and mom loves the customer service!
RY
Ryan Andres
Very helpful staff but there arent many so you have to search for one. Huge variety of toys but not a lot of SKUs per type of toy due to the small building compared to other Toys R Us. The place does feel a bit outdated in design as well as upkeep. For example most of their carts were damaged. Otherwise, it is great for what it is -- a one stop place for most of your toy needs at fair prices.
TE
Terra Alio
Could not find anyone to help with bikes or who knew about them. They are slower than the second coming of christ. The bathroom was so nasty...there was blood on the floor in the larger of the 2 stalls..nowhere clean or safe to put a baby while u go. Just not impressed ...likely will never return to this location ever again. Slow..not clean...ghetto feel in the area.
JA
Jayson Gibson
Toys "R" Us is of course a dream for any kid, but the prices are rarely in line with the competition. The review is 3 stars because they have what they say they have - tons of toys - but the overall cleanliness of the store could be a little better and they could do a little better in keeping the prices closer to other stores that offer similar toys.
JE
Jennifer Peterson
Horrible customer service. I called the store to hold a toy for me because I would be arriving within the next hour and a half. They gladly told me that they would put it on hold. I drove 35 minutes for this toy. When I arrived, they told me they sold the last one "20 minutes ago."
AL
Alexander Diamond
One of the managers was argumentative and treated me horrible. There are a few employees there that are very knowledgeable in regards to electronics and specific toy and collector lines. I am looking for them to take her position asap, they would be a greater asset to the store.
SK
Skye Troy
Some of the sweetest managers Ive ever met. The employees always are down to help and smile. No one has ever been rude or dull. The clientele is just really rude, as east Mesa is known to have mostly bigots and illiterate swine for its population. Anyways, cool store here.
TO
Todd
I have always had a good experience at this store. The staff is helpful, especially the manager. The are more expensive than other places, but easily price match other stores, or online. The also have the cash rewards program and coupons.
BE
Bernie Coyle
Always have something that I need for my step son or my daughter...love there selection of Gerber foods and adventure toys...never had a bad experience here and always helpful staff...
AD
Adam Dziduch
Was there on a Sunday evening and the workers followed me and my family throughout our visit. Very ridiculous and obvious that is was happening. I will no longer walk into that store
KR
Krista Brandon
Large toy store. The amount of help available here greatly varies, but is usually on the low side. The staff that I do find have been extremely helpful and nice.
PA
Paula Nance
Normal Toys R Us. Great selection. Fast service at check out. Difficult to get help on the floor if you cant find something. Signs are not exactly right.
QU
Quentin Vaterlaus
Overpriced toys. Only reason we went there was because my son got a gift certificate. Dont know why they didnt just get him an Amazon one... But oh well
ST
Steven Richardson
Its a decent store. It needs to be updated I believe. I am happy it is close to where I live as the other location is all the way over in Scottsdale.
SH
Shontsine Dyer
They were very helpful and they actually walked over to what I was looking for. They were very pleasant. The store was clean and well stocked..
SE
Sean Ellis
seems small but layout was manageable but there was only one cashier so there was at least 6 people waiting in lin which was about a 30 min wait.
L
L Wolf
Great place to take your kids to check out every toy and go home broke. Only all toy store in Arizona. But really it when a kid can be a kid.
SA
Samantha Husenovski
Always love going to this place. The staff is very nice. Its a bit smaller than the other locations but I still find what I am looking for.
KA
Kaycee Harmon
Enjoyed another free lego build. There was lots of clearance deals as well, and walked out with something for both kids spending under $20.
RI
Richard La Bakis
Good selection good customer service. Loved the selection of boys toys. Very east to find better than shoping at walmart.Decent prices!
RI
Richard Hershey
Love this store! They almost always have the hard to find items i cant get any where else, and customer service is always great!
MI
Michael Naaktgeboren
We went there with our minds set on what we wanted. A nice gentleman helped us find a bike for our son and we were on our way.
BU
BuggyPlayzMC
I can find shopkins season 3 and other toys I really want there doing swapkins at 12pm to 2pm I am going to be there
BR
Brittny Gifford
Crazy during the holidays but the staff goes above and beyond helping and the registers are appropriately staffed.
JA
Jason L
Large selection of stuff for the kids and the kid at heart. Got some items for our kiddos birthday.
AD
Adam Drummond
Great store, clean and tidy, large variety and always seems stocked. Store helpers are nice.
SA
Sara Rawlings
Perfect has everything you need lots of boys selection I like that my son loves this store!
MA
Matt Behnken
Insane amount of toys. Your child cannot be disappointed. I wish there was one in Gilbert.
PA
Paula Mitchell
I love this store! Always clean and the employees are always helpful and friendly!
SH
Sheldon McGee
Amazing customer service....even informed me of a price match! Love that place!
ME
Meg Griffin
Tried to check if a product was in stock. Phone rang for 5min with no answer.
JA
Jassmine Torres
I like toys r us but they need a upgrade that building is older than me..
JI
Jimmy Hales
The place felt super compact, like a warehouse. The people were nice.
CU
Cullen Logan
Awesome place to shop always a family friendly environment and staff
SC
Scott Powell
Good selection but the store is desperately in need of a facelift
DE
Deanna Nieman
Very clean store and customer service was very quick and friendly
ST
Steven Pomeroy
No would answer the phone great customer service ha!!!
JA
Jake Heermans
Great place to take your kids and let them dream
AN
Angela Brown
Great variety of toys and prices are good.
GR
Greg Clemons
Brought back a lot of childhood memories
TI
Tim Boelk
Seems to be the standard toys r us..
JA
Jacqueline Hughes
They didnt have what I was looking fo
CL
Clark Andrews
Good selection of toys. Nice Staff.
MA
Mathew Parks
Normal Toys R Us, nothing special.
JE
Jennifer Tabish
Hard to find stuff. Always messy
JA
Jane Prestigiacomo
Great selection and super buys!
AN
Anita Silver
Good selection fun place to go
JE
jerry quarles
Items on sale not in stock
PE
Peggy Fisher
Delicious, great service
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