Walmart Tires & Auto Parts

Reviews 9

MA

Maribel Guerrero

BEWARE OF THIS PLACE!!! I am not one to write bad reviews but one thing is customer service as I understand is pretty subjective but when they try to damage your vehicle, thats a whole different story. Before we headed toward this walmart for Just a simple oil change, my husband called and asked if they would be able to attend us (we both get outta work at 5:30pm) they said that if we get there before 7:00pm they will still be able to do it. we got there at 6:50 and one of the attendants murmured under his breath "got here right when we are gonna close". I thought that was a bad start already but they took our car anyway and closed the door of the garage and left is out there. 5 min. Later the man comes out and says that someone put 2.5 Quartz of extra oil on my car and therefore they were not going to take the "responsibility" of draining it and damaging the car. That did not make sense we had taken our car to another Walmart location and always check our car. It was odd that it went from having 4 Quartz to 6.5! And when he went ahead to "show us". The oil looked clean! Last time I had checked it looked black! I will go ahead and contact someone higher because this is unacceptable and hope it doesnt happen to other people.

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EV

Evet Moncayo

We came in to replace passenger side tires I knew the size and type of tire that we wanted. I told the guy at the counter and he looked right at my husband and asked him. I told him I knew what I was talking about. I told him that we also needed an oil change and again he looked not at me and asked. We are still here after 3 hours and 45 min. Because we just got our car and the wrong tires were replaced. I asked the same guy if we were getting the original tires that we had on there. He said "um I better check on that". Worst customer service and worst wait time. And it 12 minutes, we will have been here 4 hours. Yes you read that right! All for 2 tires and an oil change. The only saving grace was Jason who worked on the car. Thank you

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NI

Nick Santana

Do not get your oil changed here. You will not save money, and they will damage your vehicle. I had brought in an under mileage 2014 Grand Caravan, and later discovered an oil leak after having it changed at walmart. Im glad that it was under the power train warranty and didnt cost me anything. They over tightened and broke the oil filter adapter housing. Im glad I had not taken my other vehicle here, no warranty on that one! Just take it to AAA. Download their coupon and get an oil change and tire rotation for $19.99. Also, they wont break your car.

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DA

David Lopez

Took my truck in for two new tires at 11am and my vehicle was not finished until their closing at 6 pm. Tire manager called and said the front tires had excessive wear so I told him to put the new tires in the front. They placed one on the front and one in the back. When I questioned them about what they had done, they said I was lucky to have had tires put on.

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NI

Nickel Kratzer

Went to get tires balanced and rotated. Forty bucks, last the life of the tires, good deal. Took about an hour. But, a few days later, I went to wash my truck, and noticed they crudely butchered the rims taking the old weights off. Unprofessional. Gonna go back and see how Ill be compensated, yeah right.

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WA

Walter Dillan Gonzales

This is the longest wait I have ever waited to get a tire changed... 2 hours and counting!.

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RA

Raymond King

Guys did well. Improvement in communication needed. Did wait longer than needed..

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DU

Dusty Riggin

Pricey and not worth it when you could take your car to a real shop

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CH

Christopher Lane

Rude, customer service needs an upgrade.

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