Jared The Galleria of Jewelry

Category:	Jewelry Store
Address:	7181 W Ray Rd, Chandler, AZ 85226, USA
Phone:	+1 480-961-1919
Site:	stores.jared.com
Rating:	3.3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM

Location

Photos 10

Reviews 7

Darcy White

What a wonderful experience for both my husband and myself. He went in to look at watches and I was along for the ride...They took their time with us, and for TAG HAUER watches that would be expected. Explained everything in detail, the warranties and service that would be part and parcel of buying the watch (he did not go for the extended plan, however). Afterwards, my husband told me he would like to buy me a nice wedding ring, as I had chosen an anniversary band, on my own. Very active and not flashy, I never thought Id get an "upgrade," and yes, my husband does buy me nice shiny gifts (earrings, necklaces, bracelet). We looked at a very nice and classic setting, a little less than a carat stone, and a fit that compliments my white gold "wedding" band, that Ive been very proud of these last few years~ the woman who helped me was very nice and attentive...sincerity in retail when spending some $$ is very nice and definately "flavors" ones opinion of a store and its staff. Saul, the stores GM, was very pleasant and informative - and we had met more than half the store staff by the end of our visit. Corny commercials aside, for J-A-R-E-D, this Chandler store should receive more business for both their pricing, accomodations, and sencerity, alone. We definately will return~ I had been there for ashes to be put into a necklace and watch band repair, and not a regular customer then, I was still treated with the utmost respect. And, we walked in VERY casual...with husband in shorts, and me in a sundress.

Deedra Maas

My husband brought me in here for the first time last Nov for a birthday present. I got a very nice sapphire heart necklace and matching charm bracelet. At the time a very nice Neil Lane diamond ring caught my eye, but was out of my husbands price range that night. I kept thinking about that ring for months, it was just gorgeous. I went back in March to see if they still happened to have it. I worked with an associate named Tirzah who helped me find and purchase my ring. They only had one very small size in stock, so she sent out a custom order for one to made for me so they didnt damage the integrity of the setting, since it had diamonds set down the sides. It was originally going to take up to 6 weeks to come in, but Tirzah got it rushed for me so I could wear it to my sisters wedding. Since then my husband and I have purchased several additional pieces from Jared. Tirzah has always been there to help us. She really goes above and beyond to make sure were happy with our purchase and find something I really love. She does not rush you, or try to convince you to get something outside your budget, like a lot of sales people. She will treat you like her best friend more than a customer. The when experience makes it better than going anywhere else.

Ben Schulte

I have been purchasing jewelery and coming here for my repairs for over 15 years. I believe the sales people are professional and genuine. In particuliar the repairs and service department is outstanding. They have a good selection and competitive pricing. However, it is hard to do business here because of their antiquated DOS based accounting system. My observation is that Saul is the only one that knows how to input and extract information from this system. If you are paying over time or on different dates you will have to save all of your receipts and meticulously ensure that you were charged the right amount and that tax was calculated correctly. Their system does track this, and they have to use hand written notes. This is very frustrating and just as tiresome for the employees that work there. They are unable to print an invoice showing payments and automatically calculate taxes. I recommend that you shop elsewhere. I am not confidient that they will be able to maintain a record of my purchases if I should ever need repair or warranty services.

Cisca Calderon

The experience I had here was unbelievable, me and my now Fiance came to this location to find an engagement ring , it took us a long time to find the perfect ring (I refused to look elsewhere , I wanted to find the ring at Jared) the ring we found was way over our budget therefore we agreed to open a Jared Card, everything we were told about the card was a complete LIE , the payment plan was NOT set up like we were told. Unfortunately we didnt find out until our first payment was due and it was extremely upsetting!!! My fiance and I had already re located to Tucson , We called the manager at this store and he was very polite and helpful , he partnered with the manager at our local Jared Store in Tucson , they were not able to do much but Their effort was very appreciated and the manager did jump hoops to atleast meet us half way. I was happy in the end , but still SO angry about the whole situation!

Anthony Stockton

EXTREMELY satisfied with this Jared location. The entire staff was beyond friendly, and from the moment I first walked in, they were helpful without pressuring me into anything. The sales person I worked with Tirzah was so kind and genuine and it made buying a ring from them easier than imagined. The GM of the store gave me a great deal on my fiancés engagement ring, and throughout the entire process, I could tell they were just as excited if not more than I was! Ive been to other jewelry stores in the valley (Zales, Kay, Helzburg, Shane Co, and even a different Jared location in Scottsdale) and this was by far the best experience I couldve hoped for!! Ill definitely be doing all my jewelry shopping from this location from now on!!!

Austen Waldrep

I wouldnt suggest this place. Only staff member that knows what they are doing was Austin. I had to return 3 separate times to purchase my first ring just to find out Jared never updated their inventory after an hour on the phone with corporate. My payments were much higher than what they told me they would be and I did not get any paperwork for them. My ring came in 1-2 days later than they said it would each time. When I returned to this location to pick up my resized ring and make my first payment there were 2 employees per person in the store and they wouldnt even acknowledge me, sat there for half an hour before I finally had to leave. Still havent been able to pick up my ring or make a payment.

earnest woodruff

Worst experience ever. My girlfriend bought me a pair of mongramed cuff links for christmas. 2 days after, I accidently knocked one of them off of my bathroom counter. It fell all of 3 feet to the ground and broke in half. We contact the store and were told that our problem had to be handled by their Online dept. We contacted them and they told us that there was nothing they could do for us. The literally refused to help. We did not puchase a 10k diamond ring, we bought a $70 pair of cufflinks. You would think a multi million dollar company could afford to replace them for us. NOPE. I will NEVER do business with this company again!!!!!!!