Fast-Fix Jewelry & Watch Repairs - Inside Chandler Fashion Mall

Category:	Jewelry Repair Service
Address:	3111 W Chandler Blvd, Chandler, AZ 85226, USA
Phone:	+1 480-786-6132
Site:	shopchandlerfashioncenter.com
Rating:	4.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 100

Reviews 9

K Cain

Ive had a family heirloom watch in non-working condition for several years now and decided to make a last ditch effort to get it fixed after a friend recommend Fast Fix. Sarkis, one of the watch masters on staff, truly is a master. Ive been to several jewelers in several states in an attempt to get my Bulova Accutron in working order, and all said one of two things: that it was impossible to fix because Bulova stopped making the parts, or that Id have to send it off to an Accutron specialist (who might also tell me a fix is impossible). Long story short, Sarkis took apart the watch (and sent me a picture of it with all its tiny innards!), replaced the parts he could, and rebuilt my beautiful timepiece. I could not be more pleased. The staff was friendly and helpful, and they kept me updated on progress over the course of repairs. Not only were they true to their time estimate, but also the price as quoted, which was extremely reasonable. I will not look any further for a dependable jeweler to repair my watches or jewelry in the future.

Anna Johnson

I just picked up my favorite necklace I had dropped off yesterday. It has Chanel set diamonds and one had fallen out. I have had this for 21 years and worn it almost daily as the 2 stones have sentimental value. The diamond my husband gave me our first Christmas together and the tanzanite my mom gave me for my 40th birthday. When I lost one of the small diamonds I was very hesitant leave it anyplace. They were so friendly and helpful that my fear went out the window. I was told they had a master jeweler and I really feel like I found a hidden gem here. I found out awhile back that it is very hard to set diamonds this way. Anyway. It is back on my neck. Looks as beautiful as the day I had it made. I checked it very closely and it looks awesome. Thank you so much. I have many watches I need to bring over for batteries next !

Walt Lawson

Very upset! I bought my husband a bracelet for Christmas. It was 50% off of regular price & I wasnt told that this type of sale was not refundable. My husband cannot put the bracelet without a second person helping because it continue to roll over. He has no issues putting on his other bracelets. We went back last Saturday & they changed the claw lock but still no success. We went back today for a refund & were told since it was on sale for 50% we were not entitled to a refund. I explained to salesperson that I would have not bought a Christmas present for someone & not be able to return it. This policy was not explained at the time I purchased the bracelet or I would not have bought it. We were given a store credit but after this experience - not sure if we will be back.

Dominic Martin

My mother was complaining to me how her 18k bracelet was broken and a jeweler quoted her an outrageous price. He also told my mom he would need it for over a week. Luckily she didnt have him do the work. So I took the bracelet to Donald Johnson at the Chandler Fast-Fix. As with all my previous experiences with the story, Don was extremely helpful and told me he could fix the bracelet at 1/4 of the price quoted to my mom from the other jeweler. Don told me he would need it for 3 or 4 days. He called me 2 days later and said it was done! It looks great and best of all it made my mom VERY HAPPY. Thank you Don and the rest of the fast-fix business. There is a reason you guys are number 1! Another satisfied customer. S. Dominic Martin

Shawn Martin

My Breitling watch needed a repair and a thorough cleaning. When I called the manufacturer, they told me it would take between 3-4 months with a hefty price tag. A friend told me about fast fix. When I walked into fast fix, they were super friendly and helpful. They also told me they can fix and clean in 2-3 weeks at a 1/3 of the price. I was shocked and didnt believe it!! Well they kept their word. My watch came back in less than 3 weeks and looked and ticked as good as new. They even got all the nicks out of the band for me. All of the staff were great as well. I would highly recommend fast fix to anyone I know based on this experience. 5 stars indeed!!

Jasmine J

Please do NOT go here! This place is a huge scam! My watch was not working so they charged me $40 for a new watch battery, and $10 for a pressure test??? The watch is 6 months old. It worked for about 45 minutes and then stopped working again. When I brought the watch back, they said now it was a movement issue. They could fix it but it would be more money. After going to the surrounding jewelry stores they all told me this place is a scam and they get so many upset customers from here! Fossil would have replaced me battery for $10. Hard lesson to learn. I hope this will prevent others from giving this place any more money. I would be ashamed to work here.

Jarrett Johnson

I took my matte finish wedding ring and silver necklace into be cleaned. The staff at Fast Fix did a great job making my jewelry look like new. My matte finish on my platinum wedding ring was all worn and I was concerned it would not be possible to make it look new. After fast fix cleaned my wedding ring the matte finish looked brand new. My silver necklace also looked brand new after the cleaning. I was really impressed with my jewelry cleaning and the proessional staff at Fast Fix Jewelry. I have a few more things I plan to get cleaned when Im back in the area. Highly recommend fast fix if you have jewelry to get cleaned, they did a great job!

Kristofer Anderson

Do not take a watch here if it is of any value. I broke my own rule of not doing anything relating to jewelry or watches in a mall. I figured they could handle the simple task of taking out a link in a Tissot watch. They failed to put the pins in all the way the watch fell off my wrist in the parking lot. They refused to do anything about it. I should have left when they were incredibly rude but I wanted it sized in a hurry. While a Tissot is not a JLC, I had to pay to have it shipped back and repaired by Tissot, around $200 total. Unless it is a Timex that needs a new battery and you like rude people, look elsewhere.

Richard Slay

Came in a while back with a ring of my wifes that needed to be resized and cleaned as it was old and from her grandmother. Matt, not only resized it perfectly but he also cleaned and polished up so well, the wife didnt believe it was the same ring and thought I replaced it with a new one. The store was very well kept and the customer service was excellent. He was very patient with me and made sure to answer any questions I might of had in regards to my wifes ring. Fast fix has my future business for all jewelry repair and needs. I will recommend them to family and friends.