Category: | ATV Dealer |
Address: | 11357 E Apache Trail #103, Apache Junction, AZ 85220, USA |
Phone: | +1 844-242-5255 |
Site: | ridenowapachejunction.com |
Rating: | 3.6 |
Working: | Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed |
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zZzGerdes
First thing id like to say, Ive been in used and new car sales for 6 years. what im about to tell you is very fair. and comes from a retail experienced person. I tossed around the idea of buying a new RZR and ride now happens to be right by my house. the sale staff was very nice. i told them i was in sales right off the bat so they didnt pressure me at all. over the course of 30 minutes i explained to them my situation (credit score, income, and payment wishes) i then left and their GM Dominic texted me. i offered him 16,000 out the door with all fees and everything on a used RZR. he responded sounds fair come on in. i then asked what was the likeness id get the term and payment i needed, (im very carefull with my credit, if i run it. im buying.) so their GM DOMINIC told me not to worry, and after a 2nd text making sure he was okay with the price on the gray RZR i decided to come in. AS SOON AS I RAN CREDIT, dominic comes out and goes "oh you wanted the gray one for 16k? i thought you wanted the white one?" (white one was 1 year older and double the miles...) basically what im getting at, is i was un familiar with motorcycle sales and these guys pulled a huge BAIT AND SWITCH on me. they knew credit was important to me and hoped after i had run it they could try to go against their word. and i even showed Dominic the 2 texts showing he agreed on the gray RZR... i left and dint purchase anything from them. take this review as you will. i found it extremely un trustworthy and as a sales guy myself, that is NOT how i do business. wouldnt recommend these guy unless you dont mind being clubbed like a baby seal. you can say anything with a smile... right? thanks.
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Matthew Williams
I was called by the store about a 08 Victory Vision and a Kawasaki ZX14 about two hours before I actually arrived at the store. I drove over 90 miles to find out that both bikes had been sold, the ZX14 over a week prior. Then after learning that they had wasted my time and money I go to leave when one of the salesmen starts trying to talk to me about the Victory. He says he doesnt think the guy will actually pick it up, then attempts to sell me the bike. I should have known it was a scam when he said the guy was from North Dakota, then says hes from Colorado. As a motorcycle mechanic I understand how sales people function. You tell me as the customer its sold to see if I will enter into a fictional bidding war with your imaginary customer. Long story short I told them Id give them less than the asking price....and never heard from them again. Horrible experience. Word to the wise, dont allow them to bate you into the store...they WILL try to rip you off. Do yourself a solid and go to a shop that doesnt rely on scams and deception to flip a quick buck.
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michael naylor
Sat down with the owner Dominic and was prequalified for a new rzr turbo 1000 at a great 2.99% interest rate. My whole intention was to suprise my husband for his birthday. We had all the upgrades installed and it was sitting out front all clean and ready for my husband to be surprised. Once my husband came in and it came time to sign the paperwork. We went in and the sales rep told they couldnt do the 2.99% interest that it was in fact 7.99% and the promotion was over. It raised my payment over $100.00 a month! My plan to suprise my husband turned into a train wreck. Dominic THE OWNER! does not know what he is doing and unfortunately I was the dumb one to fall for it. Please do not go to Dominics dealership. He was not willing to honor his agreement and has turned my suprise gift to my husband a heartbreaking experience.
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Lindsey Hewitt
THE ONLY Ridenow dealership I will deal with!! Every other Ridenow and their staff dont care about you or your needs. Their only interest is how much they can rip you off for while talking over you and ignoring any concern you may have. Id rather stab myself in the eye than going to another pushy Ridenow store! Well, Ridenow Apache Junction was different! They listened to our needs, were laid back, friendly, and no in-your-face pressure. And, Dominic and Jimmy were simply amazing! Every employee was kind, helpful, and cared about getting to know my husband and I, not how much money they could swindle and cheat out of us. If you want a no hassle, mom-and-pop shop feel with great customer service and knowledgable staff, this Ridenow is the one for you!
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A Private User
Ordered a polaris from them. They matched the price and was easy to work with but once the atv was out the door is where they lost me. Ordered me the wrong mount even though i printed out the one i wanted (didnt fit the newer models in other words). Ive had bolts snap on me hand tightening. Ordered me a malfunctioning winch and would not replace. Had a faulty contactor that they would not replace. Nor did they call me when parts came in. Do yourself a favor and go to another atv dealership or at least go the ride now in chandler!
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Martin D
When I called and explained how Id been treated at a megaplex dealer where the service dept. receptionists ran three twenty-somethings deep, each with a dedicated desk and computer, I was heard out by Polaris- they took the tire off my rim for free when I explained that I was looking for respect and to build a relationship with a good outfit. They also put it back on after I patched it for free. These guys have common sense, thank you Polaris. I will go to them directly to buy and install tires now and so should you.
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Kambra Wayne
Went in looking at a used bike for my boyfriend, with no knowledge about bikes at all Dominic and Jimmy assisted me in every possible way. They gave me a break down of the bike and all the functions gave me some knowledge on the different engine sizes, asked me what my boyfriend was into and gave me their ideas on what i should be looking at. No one was pushy or anything like that.. They gave me numbers and and made sure they went the extra mile to help me out in the decision. :)
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Jesse Gregg
I purchased my first side by side from them and I love it. Dominic and Tanner took great care of me and will continue to see my business for additional products and vehicles. They put me into the exact financing that I wanted with the exact vehicle and accessories that I requested. I will continue to recommend RideNow Powersports Apache Junction to all my friends and family. See you soon for more parts guys!
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Jason Davis
Bought a "like new" (according to dominic) quad from them and it broke in the first hour! Chain came off and slapped my foot and broke several things. Brought it back to them and I explained exactly what happened and Dominic says "well what do you want me to do about it?" Are you serious? Ordered me some parts which I had to pay for out of pocket. These people dont deserve your hard earned money.
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senior norteno
i just got my rzr back for warranty work and this dealership is amazing! The manager, Dominick is sort of a dork but so nice & helpful. He has maps & great advice on where to take you rzr out . I cant thank Dominic & his staff enough for a great experience. Thanks for the great service & professionalism. I just saw some reviews below, how can you get mad at the dealer cause your credit sucks?