Category: | Harley-Davidson Dealer |
Address: | 540 Alaska Frontage Rd, Belgrade, MT 59714, USA |
Phone: | +1 406-388-7684 |
Site: | yellowstoneharley.com |
Rating: | 4.5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed |
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Tyler York
I really wanted to give this place a 5-star review. I grew up in Belgrade/Bozeman, and would visit the shop often always wanting a Harley. I moved to western Washington a couple years ago, and finally felt I could afford getting into an HD. I wanted to patronize my hometown shop, so when visiting in late July 2017, I stopped in and spoke with Andy. Andy was and continues to be a great salesman that wants to make sure you get what you want - very straightforward, and I highly recommend speaking with him. They had a bike I wanted, but I had no way of getting it back to Washington. So, working with Andy we made a deal to ship the bike to me without costing an arm and a leg (awesome!), except this is where my issue begins. I fully expected shipping to take 2-3 weeks. I purchased the bike on 07-29-17, and was informed that shipping was being ordered that day. After a week, I dont hear anything from the shipping company so I reach out to the dealership. They assure me it has been ordered. Finally, I decide to call the company (Haul Bikes), and they have no record of a shipment order. I speak to the dealership again, and they assure me it was ordered, but they emailed the company for verification. The next day (08-08-17), I receive an email from Haul Bikes saying theyve received an order - 9 days after I purchased the bike! The email explains that the bike should be picked up in 2-5 days, and delivered within 2 weeks after. Sad, but what can I do? Then I receive a call on 08-10-17 explaining that the bike should be picked up and delivered on 08-13-17 (woohoo!). So, Im eagerly awaiting a call to set up a delivery time, but nothing. I reach out to the driver, who calls back and explains they were re-routed, so now the bike will be delivered by a different driver (sad again). I email Haul Bikes to see what is going on, and why I wasnt informed. Theyre response is they had to re-route the driver, so now the bike is being taken to one of their warehouses and is scheduled for delivery within 21 days. So here I am, writing this long review to express my complete dissatisfaction with the shipping company being used. I sincerely hope to receive my bike before the estimated date of 09-04-17, but it seems unlikely. So, to summarize, this is a great shop with awesome people, but if you happen to be one of the few people like me purchasing out of state, I dont recommend their shipping method. Not only did the order take over a week to process (not sure if that was the dealerships fault, but why I am taking away a star), but the shipping company is taking over a month from purchase date to make a 600 mile delivery.
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Karen Churchill
We stopped in to look for motor clothes and get some advice from service with an existing problem on the bike. The problem was solved talking with service, sorry I dont know the name. And I believe it was krissy, slender blonde that helped me with a few purchases. I was asking for a price equal to my home dealership and she found a way to make me happy, therefore kept the business in her store and than gave us a great recommendation to a local sushi restaurant . She was very friendly and helpful, left us with a great impression of your store! Thanks all around. Karen and Bruce
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husky wolf
i bought a atic cat a t v 700 from these people in 20 12 and they acted and sounded good so i bought it but littel did i know i was getting shafted in a big way they can not fix a artic cat becouse they prefer to work on Harley Davidson and dont get me wrong they are good on them but the artic cat side of the business suck like a dairy cow being milked buy a milking machine
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S Mann
On the return leg of a bucket list trip from OFallon, IL to Portland, OR I stopped in to get an oil change and service on my 2015 heritage softail. With no reservation, they were able to fit me in to their schedule and even offered to wash my bike! They rock! Great outdoor and indoor lounge too. Thanks for the great service!
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Robert Mitchell
I bought a new GPS from these folks and had the old one shipped home (not in the US) There was some complications at the border with the old parts but Yellowstone Harley went above and beyond to help get it sorted out. These folks are honest and reliable and I highly recommend them.
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AJ Koenes
Im going to start by saying Im not a Harley guy. Im going to continue to say that service here was so friendly and helpful I may consider buying a Harley. They were polite and courteous, and I would not hesitate to come back. Best bike shop Ive been to.
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aaron roberson
Love the store. The whole place looks more like an enthusiasts house than a place meant to sell you something. Absolutely excellent service. Cant say enough. Case, Krissy, and Mathias took great care of me. Love my Street Glide, thanks guys.
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A Private User
Bought a complete FXRG suit and got it shipped to EU, pleasant transaction. Even though some of the items were not on stock, they managed to get them and ship them. Highly recommend.
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Linda Page
Visited from NH in 2012 on our trip to Yellowstone for the souvenir tshirt, fun store, love the old bikes on display. Get lots of comments on the tshirt when Im riding my FLHS .
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Tina Kohlman
Best customer service and service department. Vanessa in part works really hard to find you what you are looking for. Best Harley dealer in the state of Montana
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Michael Ash
I’m from billings and these guys are Awesome to deal with always very helpful no bullshit. Thank you Beartooth Harley Billings Mt for sending me hear.
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Brett Mcginley
The best Harley dealer in the world! Best service technicians, nicest sales staff and most knowledgeable parts team I have ever been around!
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noe flores
Ricky and the service guys were great wifes bike broke down had it back on the road in A-day definitely recommend these guys top notch people
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E Bradley
These guys are wonderful! They are so patient with us novice riders. The service department could not be better to deal with.
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Rex Haney
Very grateful place and lived Belgrade also and a whole lot of city people moving there also and very beautiful country there
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Wyatt Baird
H-D favorite bike ever! The people there can help you find what is perfect for you from the attire to the bike you name it!
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janet vasilieff
Great selection, terrific sales staff ready with recommendations and stayed late to give us time to shop. Well be back!
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Michael Touchette
Like all HD shops, they are here for the riders. Clean, comfortable and the staff is super friendly. Stop in.
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Troy Hord
We visit HD stores all over the country. This one gets top scores in all categories.
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Elizabeth Lincks
What a place! Best selection of Harley Davidson cloth Ive seen anywhere!
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Ruth Wilson
Staff was helpful and friendly without being overbearing.
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Susan Lovell
Simply the best!! Great customer service!! Great people!!
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Daniel Martinez
Way better then the butte or great falls dealership.
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Polly Roberson
Friendly courteous staff. Very helpful.
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Misty Higgins
Best customer service! Beautiful shop!
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Kory Koch
Best Harley dealer hands down.
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Dave Jackson
Great place and great staff!!!
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Clint Chard
Friendly staff
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Jerry Frank
Found a helmet
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lad406
Very expensive
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Keith Kuhns
Great folks.
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E J Beenken
HD nuf said
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Jesus Gratton
Freedom