Category: | Bridal Shop |
Address: | 3001 Old Shell Rd, Mobile, AL 36607, USA |
Phone: | +1 251-432-8420 |
Site: | thetimelessbride.com |
Rating: | 4.3 |
Working: | Closed 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM Closed |
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Robyn Bianculli
This was the BEST bridal gown experience ever. I had been to 5 shops prior to coming in and all of the shops I had be trying on dresses that were not in my size and the other shops would say they would order them in my size and alter them, taking 3-5 months. Now I was not in a rush but I do enjoy seeing how a dress will really look on me. Other shops were puting me in size 4 dresses and "clipping" them... now I am a size 10-12, there is no way that I can tell how a dress will really look on me when I cant even get it over my thighs. In The Timeless Bride, the owner and seemstress were amazing. They measured me and brought out tons of dresses that were in my size. I simply sat down with my mom and just said yes or no while the owner puled dresses, after about 3 she knew my style and we were on a roll. The selection of dresses is huge and the variety even wider. The Timeless Bride is where I will send all of my friends. The environment when you walk in says it all. They walk you to the back, talk with you about your wedding, and find you your dream dress. The first dress I tryed on I fell in love with. It fit perfectly and if I wanted I could buy it that day and walk out with a dress that was gorgous and fit me to the t. We got a little creative and decided to change the back to a corset and add a bow. The alteration prices were amazing and the work that they do is out of this world. The two employees (owner and seemstress) are the sweetest and they are all about making you happy. The only rule in the shop is that you must have a good time. We definetly did.
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A Private User
I would highly recommend The Timeless Bride. They have a great selection of inventory from wedding gowns, veils, shoes, dresses... you name it. And Naomi is a miracle worker. The week of my wedding a seamstress from another bridal shop damaged an heirloom veil of my mothers. Naomi restored and fixed the veil in a day. She has a great eye for color and was able to refurbish my heirloom veil with another veil and it looked wonderful!!! I was amazed by the work that she did and she was very reasonably priced. They truly care about their Brides and do whatever they can to make your Wedding day perfect! The Veil crisis occurred the week of my wedding and I can truly say that Naomi has heart and was able to make my Wedding day as special as i imagined it- by going above and beyond to help in any way she could to fix someone elses mistake. I would recommend the Timeless Bride to anyone who wants to look perfect on their wedding day and have the best customer service possible. Happy Wedding planning and dont forget to visit the Timeless Bride for the best Bridal Experience.
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Esther Cuno
I had a fantastic experience with Naomi at The Timeless Bride. I live in Seattle where I had found the perfect earrings for my wedding day. I tried them on in a local bridal store, fell in love, and ordered my and all of my bridal partys accessories based on the design of these earrings. A week after doing so, we discovered a bit of a mix up at the bridal store and the earrings were no longer available (honest mistake on their part, absolutely no hard feelings, theyve been fabulous). I looked on the manufacturers website and combed through their list of retailers; I contacted the Timeless Bride (along with over 50 other stores across the country) to see if anyone had them in stock. Naomi called me immediately to let me know she had them, I bought them on the spot over the phone, and she shipped them to me the next day. Four days later, Im so excited to say they are on my dining room table next to me as I write this review! Naomis service was outstanding!!!
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Rebecca Lenger
The worst experience getting my gowns back. My gowns did not sell for YEARS. I have called regularly, a few times a year, offering to lower my price, over and over again. I was very motivated to sell them. I also recently moved. So I finally decided to pick them up, well rather than drive during my vacation to pick up the dresses and then carry them back on the plane. I ask that they ship me the dresses. I of course paid $40 for shipping, which I completely expected to do. However once I received the dresses, they were folded in a Hefty GARBAGE BAG and packed in a WATER STAINED copy paper box. I cannot believe that they were ship anything in that condition. Thousands of dollars worth of dresses. packed in a garbage bag. When I dropped them off they were in beautiful heavy duty garment bags. I was just appalled by the return service.
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Katie Walter
Seriously the best shopping experience I have ever had. I have been a part of several bridal shops, either a customer or bridal consultant, and this blew everyone out of the water. Please, go shop The Timeless Bride. Very vintage yet modern will TONS of dresses to choose from at such GREAT prices. When I picked out my dress back in December, I explained to Naomi exactly what I wanted for my dress and how much I wanted it for and she got it!! She pulled out the dress I had explained! She will help you out with anything she can. She customized my dress a little with suggestions that I LOVED, and fixed my mothers 25 yr old vail so I can wear it on my wedding day! She went above and beyond, and for that, it made shopping there so unforgettable. I couldnt say enough great things about this store. Love love love #thetimelessbride !!! #ahappybride
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Melissa Posey
I did not have a really good experience here. First of all, they left my friends and I to wander around in the accessories room for over 30 minutes while they dealt with another customer that did not have an appointment. I did make an appointment and was 5 minutes early, but I still had to wait forever. The place had an old smell to it, and all the accessories were severely outdated. When I finally got taken back, the consultant would not let me look at the dresses, and instead, she would pull them and show them to me. Basically, no matter how I felt about the dress, I had to try it on. And, even though she asked a lot of questions, she didnt really get my vision. But, I did get the sense that they would be a great place to go to for alterations. She was VERY knowledgeable about how all the dresses could be modified in various ways.
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A Private User
I will be forever in debt to Naomi from Timeless Bride. Picture this, my wedding day, at the Ezell House and my hair has just been finished. I have put in the tiara that I bought in California and brought with me to Mobile. I go to put in the veil next, but wait--whats this!?--the veil is not in the bag?!?! Naomi to the rescue! She was at the Ezell House in 10 minutes with five veils for me to choose from (and they were all beautiful). I let her know she was saving my wedding but I was so mad at myself now that I had to buy another veil! And what does she tell me? Lo and behold, I can consign the veil I bought from her and the one I left in California. What an angel. I would go to this bridal shop for the customer service alone!