Category: | Furniture Store |
Address: | 1310 Tingle Cir E H, Mobile, AL 36606, USA |
Phone: | +1 251-414-3456 |
Site: | ashleyfurniturehomestore.com |
Rating: | 4.1 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
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Antionette Hamilton
In past visits to furniture stores, I have witnessed a disorganized array of furniture that seem to have spontaneously appeared on the floor as it became available, with no plan or purpose. At other stores, I have seen poor presentations, coupled with vulture- type sales persons displaying painful smiles (fake or forced smiles) or the “tired” employees who only show an ounce of interest if there is a strong potential for a sale. Though I am not easily impressed, Ashley Homestore surely impressed me! I actually have visited other Ashley HomeStores, in other cities and states, though this particular store has a different flavor. The warm ambiance was definitively inviting. I most certainly did not feel as if I were in an “average” furniture store. I couldnt tell if I were in an upscale apartment in Seattle, Washington or in the family room of a prominent family in Georgia. The fact that I was “just looking” did not hinder the professionalism or willingness to help. I was greeted in a pleasant and professional manner by EVERY consultant I passed, as I maneuvered through each “room”. They made me “feel like home”. I thoroughly enjoyed the atmosphere. I was even greeted and welcomed by the quite impressionable general manager, Mr. Lamar. I also met the designer , Melissa (she is awesome). I was eventually assisted by Richard. Richard went over and beyond to explain features of different pieces of furniture. He answered all of my questions ( I had quite a few) in the most sincere and “joyful” manner. He managed to transform my browsing to a purchase. Even the delivery process of my furniture proved to be smooth. The delivery guys were prompt and pleasant. I am thankful for my experience and I will return soon.
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Caroline Carl
From the time I went to research the exact furniture I wanted from when it was delivered to my home, I have had nothing but excellent service. When I first went to look for two bedroom suites for my twins, I really didnt know what I was looking for. However, my sales representative was very patient with me and put me in the right direction. She gave me a sheet with the items that I selected so that when I came back all I had to do was pay. When I returned a little over a week later, she was not in that day, however, her coworkers were more than courteous with helping me get everything I needed and ordered in a timely manner. Then, I just got my items delivered and set up this past Saturday and the delivery men were extremely kind and helpful. They made sure that the furniture was where I wanted and even gave me advice to help me make more space in the room so it wasnt as cramped. I am overall extremely happy about my entire experience and would recommend them again to anyone.
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Carla
Christian is a great person. He truly was very patient with me and my indecisiveness through out the purchase and receiving the bed. I am grateful for his knowledge of the products in the store! I am very appreciative of him and the fact that everyone else there is so educated and kind. It makes a huge difference. The men that delivered were professional and respectful. They made certain everything was correct. Brie and Melissa have also been enjoyable to talk to and work with. You really have a great crew at this store!
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Stacy Miller-Jackson
I was greeted by Suzi Farber almost as soon as I walked in the door. I described what I was looking for, we looked at a couple of options and she asked me really good questions and immediately took me to see the bedroom suite that we ended up buying. The purchase process was seamless. The delivery showed up on time and the guys were very quick and careful in assembling everything. The only reason I didnt rate this experience a 5-star was because the finishes were missing from the bed posts. I hope to get them this week.
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Ketura Singh
I am fairly new to the South and I have not shopped for furniture in years. I have visited a few other "fine furniture" stores along the Gulf Coast, and I was not impressed with the culture . Though, I must admit that this particular location made me a believer. I felt comfortable and valued as a customer. Incredible presentation and impressive staff. I was even more impressed when the general manager greeted me and welcomed me to Mobile. I love this place!
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Joe W
I recently visited the Mobile store with my wife. We were months away from building our dream home. Was greeted by Thomas Wilson, told him our situation and he engaged us as if we were buying furniture that day. Coming from a comission sales situation that really impressed me. He took our information and said that he would stay in touch. I was so impressed with not only Thomas but the whole store experience. I Will Be Back.
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Charles Peters
Angela Givens, has the most beautiful personality makes you feel like youre a part of the family. I love her attitude, Great job weve found us a new friend take bow girl you have arrive. Thanks a lot Mr. & Mrs Peters( Raqual Dennis)
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Blake Pontiff
The staff at Ashley was very nice and helpful and helped me to find what I needed for my home. Suzi and Cassandra were very easy to work with and allowed me to borrow the furniture (which I ended up purchasing) to make sure it worked for me before I purchased the pieces. Id definitely come back based on my experience today.
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Gabriella TeBeaux
Its just nice to be nice! I am new to the area and I heard about the new store in Mobile and took a chance by visiting. I was pleasantly surprised! The store was beautiful! The staff were courteous. The consultant that assisted me was very professional, friendly, and efficient. I will return.
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Darrin Jasgur
Suzi was amazing to deal with, we purchased from her in the past, when we came in today to get some couches made sure to deal with her again. She is extremely helpful and professional. We would recommend her to anyone looking for furniture
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Chip Reeves
Just bought more than a few pieces and Suzi helped me and the wife every step of the way. From one side of the store to the other I think we ran her for miles today and she was a dream to work with. I honestly cant wait to come back in.
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Portia Wright
I love the variety of furniture! I made a great purchase today although I wont be receiving my furniture until December which was disappointing but the sales lady Leslie was great! I give her two thumbs up! She was friendly and patient.
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Richard Tanner
Purchased end tables at store in Mobile Al. and then told we had to drive to Loxley Al. and pick up tables. They offered to deliver for an additional $100. Maybe we should just fly to Taiwan and pick them up.