CVS

Reviews 11

KA

Kathleen Smith Zorn

I totally agree with the review written by Jane Wooldridge three weeks ago. Jane, Jane, we feel your pain!!! First, the pharmacy is NOT open 24 hours, and it closes REALLY early (around 5:00 PM) on weekends -- like nobody ever gets sick on Saturday or Sunday night?! There are always long lines to pick up prescriptions, and only one person working the register, and invariably, of the ten people in front of you, eight of them have "issues" -- such as their insurance not being billed properly, or a partial order with some items missing, or the refill ordered two days ago not being ready, or, worse yet, no record of the prescription ever being dropped off or called in -- all of which take the lone cashier an eternity to resolve. Since this is the only pharmacy in walking distance from the University of Miami, they have a captive audience, and no motivation to improve. We live in the neighborhood, but finally, in desperation, we switched all of our prescriptions to the Walgreens at the corner of Red & Bird Road -- not nearly as convenient geographically -- but guess what -- they always have three or four cashiers working at the pick up window, and there are rarely any problems with the either the insurance coverage or the prescriptions themselves -- which tends to support my theory that most of the "issues" at CVS are the result of the pharmacy being understaffed, overworked, or just plain inept.

---

JA

Jane Wooldridge

I should say that the in-store staff is really helpful, and the pharmacy staff is good but wretchedly wretchedly WRETCHEDLY understaffed. The pharmacy is NOT open 24 hours any more, and in fact their hours are lousy. Getting your prescriptions filled here is a nightmare. They lose doctor calls frequently because they are slow to check the phone messages, especially on weekends. Two weeks ago my husband called in refills 5 days before he needed them and they just never checked the phone, and he had to go out of the country without important medication. Unfortunately the area residents are simply captive...this is one corner of the county where there ISNT a drugstore on every corner.

---

EV

evan krgse

AWFUL store!!! They have a limited selection that is never stocked properly, rude employees in all departments, the most unfriendly service I have ever experienced, even for a cvs, do not go to this store. Also watch out for the old asian man there, you just look at him the wrong way and it sets him off, dont bother talking to a supervisor either, they take turns doing it and could care less.

---

BR

brianna h.

This is the worst CVS ever. They force you to do self checkout while employees stand around and watch you work and the pharmacy is slow and incompetent. I am not a chronic complainer. It is that bad.

---

LU

Luisa Cabrera Mendoza

They NEVER answer the phone!!! Its either busy and you cant get through or if the machine answers and you press the number to speak to the pharmacy they place you on an inteminable hold!! THE WORST!!

---

WI

Wilford Harris

Pharmacy closed at 6 pm on a Saturday. Long lines as employees stand and watch instead of getting on a register to help clear out the customers. Very inefficient operation.

---

A

A Private User

Do not take coupons when thet are suppose to. Make their own rules and treat people horrible. Do not go there, find another cvs.

---

MA

Mark Krulas

Usually seems understaffed, but as long as youre not in a hurry it is a convenient and friendly location.

---

BR

Brian Larry

It used to be nice but its gone downhill. Even after renovations.

---

A

A Private User

All the employees at this CVS are very friendly and helpful

---

PA

Pablo Casanova

Great

---

---