PetSmart
| Category: | Pet Supply Store |
| Address: | 4655 Century Blvd, Pittsburg, CA 94565, USA |
| Phone: | +1 925-706-9975 |
| Site: | petsmart.com |
| Rating: | 4.1 |
| Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM |
Location
Photos 100
Reviews 44
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Vonda Jones
Was Referred to Petsmart through a family friend said to try them, I have a toy poodle very friendly , we have tried Petsmart on Lone Tree Way, Service is not bad but to many different groomer you never get the same groomer. So schedule an appointment for Saturday 10:00 drove from Brentwood to Somerville did all paperwork she look him over and told me about THREE HOURS, On way home pulling into drive way, The female groomer called and said can not groom your dog Why Why I asked will my Manager is on Vacation i wondering way your telling me this, why you can not groom my Toy Poodle First thing he want let me brush him , my answer are you serious he has been getting groom sense he was six months at the Petsmart on Lone Tree, we are Too Busy ok but cant someone else do it that has more experience with handling pets she just said no , I think they were overbook and made up some excuses I just left there when and were did any brushing take place, Talk with Floor Manager he was so mean I asked him is there any thing that i could fill out for a customer complaint he said NO. ARE YOU SURE YES, can I have Corp number it want do you any good, they will just call him. What happen to Customer Service..
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Nancy Lopez
I took my dog to be groomed today. I had an appointment but was still told it would take no longer than four hours to attend to him. Odd because every other time I had gone in the past it would take less than two. Past the four hour mark I took it upon myself to call and inquire as to why I had not been called to pick him up. I was rudely told that they had just got around to starting on him and it would be another 45 minutes. Upon picking him up I as not greeted well nor was I given the usual paperwork that listed what services had been performed on him. Once home he appeared to be poorly treated and had his fur badly cut. It was noticeably uneven which has me feeling like they did a rush job. Worst experience imaginable from this place. I will not be returning to this location every again.
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Holly Leanne
I bought 7 neon tetras from this petsmart on Friday. A few passed the same night I thought maybe they just had animonia burn from getting shipped to the pet store. Another few days pass and my existing fish start to pass away. I notice brown spots on my fish so the neon tetras had some sort of disease. Its very heartbreaking and frustrating when your 2 year old fish tank gets ruined. The employees didnt seem to care and I just got a refund on the 3 neon tetras that managed to stay alive. Just a warning do NOT buy fish from this petsmart or any other petsmart to save the heartbreak and money.
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Nathan Delaney
I was visiting the Bay Area to pick up a puppy and decided to stop in here for some basics. The staff is very friendly and was extremely helpful with my questions. They had a few great promotions going on including the Puppy Book full of coupons. Grabbed one of those and then one of the staff helped me utilize the book to a large extent. Definitely one of the best experiences Ive had at corporate pet store.
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Claudia H
The store was well organized and tidy. On of the team members was nice enough to (call or message cant remember which) get I contact with a supervisor and find out when exactly they received their shipments or feeder fish (I had been given different days from other team members before).
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Ann Boden
My dog Loves his groomer, she loves him in return! He has a problem with anyone trimming his nails-tries to bite, but she can cut and grind them with no problem! I have never had anything but outstanding customer service here. I only take my dog to Petsmart!
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Shelley Harding
Nice staff theyre very friendly every weekend Im there doing mobile adoptions for antioch animal shelter. Karen the manager is awesome and so is Cyndi. Tiffany the groomer is amazing! Just all around great customer service.
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Isaac Mercado
Very helpful staff. Know what theyd doing. Supplies are always in stock. Great variety of pets. Takes a little while to restock in them however. Adoptions are available often. Sales discounts plentiful.
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A Private User
They are terrible. My dog doesn't smell clean and they screwed up his nails. And all they offered me when I complained was a 5 dollar discount. I'll never stray away from PetCo again.
BZ
BzyMoM Far East Bay CA
Pet store. Everything your house animal needs. Has the low cost to high cost pet food. Reptiles, fish, pocket pet animals. Bedding, litter, toys. Most weekends you can adopt animals.
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JH Marie
I was followed through out the store made to stand near the front registers near the cameras and one of the females said "she probably doesnt have a dog....I have two (2) Chihuahuas!
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Lilian Ramos
Nice employees and my dogs look clean and beautiful very happy with their job will all the time take my babys to petsmart on Pittsburgh thank you. Lilian Ramos
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TM B
Great location right off freeway. Great store and employees. Almost always have what I need. Also lots of other stores located in same shopping center
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Cinda McCord
Lovely people. They treat my dogs well and they treat me well. I go there all the time for grooming and pet food.
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Arthur Ish
Easily found my brand of litter but cashier was pretty pushy trying to sell me a membership I didnt want.
AM
Amanda Joseph
The dog groomers are all very sweet with the animals. I also love their pet adoption days! Awesome idea!
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Tea H
The grooming salon is full of friendly faces. Always have had a pleasant experience with the new staff.
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Elizabeth Herrera
Super great staff went in confused got great help and got what I needed for my dog thank you so much
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Cindy Brumfield
Good place for all you pet needs. Groomers are good and knowledgeable.
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Lillium DarkOak
Really helpful employees! Wish they were open at least an hour later.
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S Gaines
The prices on dog food, and the groomers do such a good job on my pet
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Gary Denney
Helpful and friendly staff. Good selection of animals and supplies.
DA
Darrion Miles
Only place for the best food and bath and grooming your pet
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Heather Nicole
Staff here is very helpful & the groomers are all awesome.
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Eric Vizcarra
Good prices, clean store dog grooming, veterinary services
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Tara Brown
Only have it a 3 because I havent used the groomers
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Niki Harrigan
Comedy relief youll never know what youll see
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Chester Semanick
Always has friendly service and atmosphere
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Angela Johnson
Wonderful job grooming my puppy Mista ♡ it
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Diana Carlton
Choices, knowledgeable staff, sales.
TO
Tom Payne Sr.
More customer service would be great.
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Sylvia Turner
Nice employees and reasonable prices
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Antonio Pando
Took too long to respond to my call
CA
Casandra Hall
Great place for pet food shopping
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k peters
Reasonably priced pet supplies.
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Chadwick Hatfield
Often out of the food I buy
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Neeka S
My dogs loves this place!
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Sandro Ramos
Nope not a Petsmart >:(
MI
Mike Christopher
Very animal friendly
AL
Alexandria Adams
Such nice people.
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Shonnie Shonnie
Love this store!!
YI
Yillybeatz 2017
Good service.
AA
AARON MARTIN
Nice People
PA
Patricia Regalado
Friendly
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