Pet Food Express

Category:	Pet Supply Store
Address:	1737 Santa Rita Rd #100, Pleasanton, CA 94566, USA
Phone:	+1 925-426-7788
Site:	petfoodexpress.com
Rating:	4.7
Working:	9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9AM–7PM 10AM–6PM

Location

Photos 25

Reviews 13

Phil Lowery

I meant to write this review several weeks ago (July, 2014), when I was there, but the time got away from me. The customer service at this store is outstanding. I was in a rush, and a sudden need for a large quantity of cat litter -- more than I could carry. Not only did the courteous and friendly staff direct me to it immediately, a young man (I think his name was Tony) helped me carry it all to my car. This may not sound like an exceptional level of customer service until I mention that I had actually parked quite a distance away from the store -- in fact, across nearby Amador Park. Tony was cheerful throughout the long slog across the park, and made me feel well-taken care of!

Rebecca M

I am super impressed by the level of service at this Pet Food Express. At first it was a bit overwhelming how many times people asked me if I needed help. Finally I decided to give in and said yes please. I explained to the gentleman that Isabel and Oliver seem to be suffering with allergies more than usual and Isabels weight is up. He not only recommended a food, explained why, carried to to the till and wrote on the back of the receipt why it will help. The elements to avoid and if I dont see a difference I can bring it back in 30 days to try something new. Order of things to avoid #1 Chicken # Corn #3 wheat #4 by-product

Steve G

Pet Food Express is a great little chain of pet supply stores. Their prices are about as good as youll find, particularly with their 4-for-the-price-of-3 can policy. The staff is always friendly and helpful. For some reason, though, I cant help suspecting that theyre actually cats and dogs dressed up in people costumes. They just seem to identify a little too much with their target audience. So far, though, no one has tried to lick my hand or nuzzle up to me. But it wouldnt really surprise me if they did one day.

Chuck Sellers

Always friendly, always helpful and good prices. Money-back guarantee on just about anything....well at least for sure any pet food you buy if your pet doesnt like it, bring back what you have and get a refund or credit! Excellent service in the Pleasantonn store!

Sheila Smith

These kids who wait on you here are the best! Referred me to a vet and helped me with all my things to make our new family member welcome. The vet Adrianne referred us to is amazing. Thank you kids you can see you love your jobs.

chip dehnert

Great pet store and staff. They have a nice pet wash in the back, but you can wash for less at Petco Unleashed. The best part is the "buy 3 and get 1 for free" deal.

Vidya Jyothiprakash

I have started going ti this store for my new pet and like it very much the Staff is always very helpful and friendly.

Mariana Linares

The staff was very helpful and answered all my questions.

Amy Zamora

Do u guys sell snake food? I need pinkies,baby rats

Priyank Mohan

Great store with a convenient pet self wash

Kirill Novikov

Great guys, very friendly.

Chris Rule

Good selection of items.