Category: | Pet Supply Store |
Address: | 1140 W Hammer Ln, Stockton, CA 95209, USA |
Phone: | +1 209-474-2195 |
Site: | petsuppliesplus.com |
Rating: | 4.3 |
Working: | 10AM–7PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM |
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A Private User
Both the store on Country Club and Hammer Lane have horrible customer service. They ran an ad on Saturday for turtles, and after going to the Country Club store only to be told that they dont carry them, and that we needed to go to the other store on Hammer. So we went out of our way, all the way accross town only to meet up with more horrible customer service, and to be told that they dont have any turtles either, that the ad was a mistake, and they might be getting some in, in two weeks. So I asked to speak with a manager, only to find out there wasnt one, but there was a supervisor who I could speak to. They young man at the desk phoned the supervisor that there was a customer who wanted to speak with her.... and it took her over 10 minutes to come down from upstairs and ask what I wanted....10 minutes! And then the guy who first told me this store didnt have turtles either said he would come back, because I had some questions, never came back. In fact, he went to lunch and never came back to help me, or the other people who were now in that area. Flabbergasted and disappointed by people who dont care about Customer Service anymore.
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Toria Johnson
Great place to buy any pet supplies you might need. This store just went through a major product reset which allowed them to add so much more in the same amount of space. I love the new selection of dog food and fresh baked dog treats that my dogs look forward to every time I bring home a new bag of dog food. The staff is always there to answer all of my questions about food allergies and to make suggestions and best of all, they will even carry my 30 lb. bag of dog food to my car. Now tell me what other pet store in town does that??
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Maria Olaso
Sales person was very knowledgeable and helpful with buying items for our two cats recently acquired from our grandson. Store was very organized with great displays. This will be our store for Jackson and Germaine.
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Al Baker
Always prompt and seem to know about dogs. Courteous service and reasonable prices. Very large selection. Been shopping here for 15 years, 5 dogs now. Wouldnt go anywhere else.
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Pebbles Warren
The guy that actually work there was super nice like super nice a place is very clean it was like really cleaning the air to be a pet store it was just amazing
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Jodi Thomas
Customer Service is great!! If they dont already carry an item you use, they will order it for you if its available to them. Team members are all awesome!
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Mallissa Broderick
Most of the employees are VERY pleasant and helpful, though not very enthusiastic about their choice of insects for my dragons. They DO work in a pinch
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jada bear
This place always has wat we need my dog loves the treats and toys. This place is super clean and the workers are super nice and helpful.
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Denis Wells
Super friendly and helpful. They had the cat food I buy in the bulk bag. First place Ive ever seen it.
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Leticia Rodriguez
I dont I wanted to rate it 5 stars not one. I love Pet Supplies Plus.
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Sytara Beard
I can buy dog treats in bulk. Dog treats are very inexpensive here.
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Cheryl Hicks
Excellent customer service. Very helpful and knowledgeable staff.
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Moritsunae
Well supplied, girlfriend loves the place but no showers for pets
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Candace Jomwe
Love this place for holistic pet foods best selection in town
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Diana Lepe Miranda
Very nice employees. Very knowledgeable about everything.
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Paris Anderson
A variety of supplies and the staff is exceptional.
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Stockton Fisherman
Close to home....prices as expected....helpful staff
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Jorge De Castro
Really helpful, great experience shopping
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Guaacward
Th staff there is really nice and helpful
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Matt Fisher
These people are very good with help
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Lindsey Conrad
Broad variety of supplies and food
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D Lee
Large selections of pet supplies
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David Lagesse
Friendly neighborhood type store
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shawn sewell
They have everything you need
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Darren A
Very clean, friendly workers