Category: | Sewing Shop |
Address: | 4281 W Beltline Hwy, Madison, WI 53711, USA |
Phone: | +1 608-422-5449 |
Site: | electric-needle.com |
Rating: | 4.9 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–7PM 10AM–6PM 10AM–4PM Closed |
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Ferrinne Spector
This is an excellent locally owned and owner-operated business. The staff are friendly, approachable, knowledgeable and talented. We stopped in to Electric Needle to see if they could fix our very old sewing machine. Not only were they very excited to see such a machine, but since it was an easy fix, Jen took it right to the back and fixed it while we waited. While we were waiting, we got a chance to look around at all of the beautiful quilts, embroidery and other excellent crafts around the shop - which was great inspiration for making our own projects. They have some high quality sewing machines for sale, as well as walls packed full of sewing patterns and other sewing supplies that I never even realized existed (multi bobbin holder!). It is a great place to go and look around for ideas. They offer classes from basic (hem lab) to more advanced (which I didnt ask about since I am not advanced - but I am sure there are quilting classes). They are in the process of building out into the adjacent storefront to increase their space for classes. We will definitely come back to take a class and stop in for all our sewing needs as they arise.
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Gwendolyn Fuhrmann
My sewing machine had been acting up (mess of bobbin thread on the bottom) for awhile and it finally got to the point where it had to be dealt with. I looked at google reviews and ended up trying the electric needle since it was the only shop that had good reviews consistently. Turns out it was a really good call. One of the staff members sat down with me immediately and started asking questions to diagnose the problem. They were thoughtful questions, and even though they couldnt reproduce the problem there, he and Jen (the owner) kept looking for a cause. In the end, a tiny part of the bobbin casing was the culprit, and they bent the spring back for me. Then, despite having spent 20 minutes with me trying to fix it, they didnt charge me anything. All in all, it couldnt have been a more pleasant experience.
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Terese Waltz
I took the Sewing Machine 101 and Basic Sewing 101 classes at the Electric Needle and was very happy with their quality. They were only $15 each, which I thought was very reasonable. Katie was the instructor that night and was very knowledgable. There was a woman in the classes who said she had been sewing for years and still learned a lot. The Sewing Machine 101 class was especially good - you bring in your own machine and learn how it works, what all the knobs do, and how to avoid common problems. I learned A TON in both classes and feel much more confident in using my new machine than I would have without the classes. Im looking forward to taking more classes at the Electric Needle.
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Ellen N
I will be going back for the second time to pick up my sewing machine. I had taken it in previously to have a part replaced, and it only took them a couple of hours and it felt much better. And since I have an older Singer, the lady who works there recommended I get it cleaned and oiled up so it will run smoother and have a longer life. She also noted that the tension should be checked because my bobbin was causing me pain by looping multiple strands. I cant wait to get back to my projects, the Singer will work so much better now : )
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Lezli Redmond
I came in today with an older sewing machine that I hadnt used in years. Everyone was extremely helpful and knowledgeable. They checked out several issues before I decided whether or not it was worthwhile to get it fixed, and spent quite a bit of time with me and the machine. After they determined that it was ok mechanically, I decided to have them clean it for me. I am hoping that in the near future I am able to buy and new machine, and I will certainly buy from their shop. Thank you Electric Needle!!!!
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Wendy Franczak
Just purchased a beautiful Pfaff Performance 5.0 from here. When I explained my budget, needs and wants they showed me exactly that. They never tried to upsell me or upgrade me. It took me several visits to decide on the perfect machine and they were very low pressure and patient with me while I took my time deciding. They even made sure I understood how every thing worked on the actually machine I bought before I left. Very sweet people to work with. Will go back and recommend to friends.
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Annie Wilson
Great service! I am a novice borrowing a friends sewing machine which unfortunately seemed to break while I was using it. The folks at the Electric Needle looked at it, diagnosed my problem, and fixed it. About 15 minutes worth of service and at the end of it she charged nothing! I was amazed. Staff was also very nice and professional. Will definitely be using this store again for supplies and classes, and especially if I decide to invest my own machine.
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Jonathan Oler
This place is great, and the owners are very nice. I needed some help fixing a buckle on my baby carrier and I brought it in there to ask them what to do. One of the employees ripped the seam and fixed the buckle for me in 5 minutes (at no charge!!!). While I am just a novice at sewing, the friendly and professional atmosphere at the Electric Needle has inspired me to take one of their introductory classes. Thanks!
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Cole M
My sewing machine wasnt working right after the thread had gotten tangled up in something I was sewing. I took it into the Electric Needle for repair after reading the positive reviews here on Google and found the reviews to be completely right. They fixed it quickly and for much less than I had anticipated. Ill definitely be back if Im ever in need of more repairs.
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April Kidman
I took my sewing machine in because I was having trouble with the tension and couldnt figure out what was going on. They were very nice and friendly. One of the ladies had my sewing machine working great in less than five minutes and wouldnt let me pay her a dime. I will definitely be going back.
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Karie Schroeder
Excellent first impression with a friendly atmosphere. Very impressed that it took less than 10 minutes to sew a patch onto a messenger bag. The end result looks great. Would highly recommend this place and will definitely be going back in the near future
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Marilyn McIntyre
Great service! I brought my Singer sewing machine to the store with an unknown problem, and within 10 minutes the machine was fixed on the spot...and I wasnt charged for the repair. Very service-oriented folks...will definite go there again!!
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Gwen Pennington
This store is extremely friendly, efficient, and affordable. Each representative makes sure that all your needs are met in a timely manner. I will absolutely return to The Electric Needle for machine tune ups and future purchases.
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Mary Schrader
I purchased a machine at this store and have received as much time, one on one, with the staff to learn about all of the features of this machine. Their service and knowledge is amazing.
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Penny Lawler
The staff are all professional and friendly. Each time I take my machines in for service, they come home looking and working great. Price and turn-around time are excellent as well.