Edible Arrangements

Category:	Gift Shop
Address:	1901 S 72nd St, Tacoma, WA 98408, USA
Phone:	+1 253-212-2136
Site:	ediblearrangements.com
Rating:	1.5
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–5PM 10AM–3PM

Location

Photos 48

Reviews 17

Rebecca Barrios

My husband ordered me an arrangement for our anniversary. The day it was do to be delivered my husband got a notification that it was out for delivery. However NOTHING arrived and there was no phone call. The next morning (today) we got an email stating failed attempt to deliver. That was BS. We did not leave the house specifically because we waiting for it to arrive. And nobody even called either ( he also ordered flowers from another store and they called to inform of ahead of any delivery issues) calling seems to be the courteous thing to do when someone is spending $94 on a dang fruit bouquet. I decided to look into the reviews and thats when I seen that deliveries seem to be an issue at this location so I decided not to wait and just went to the store. Apparently the guy they had out delivering wasnt supposed to deliver and also he had supposedly fired then rehired( Which is obviously a mistake). I asked to be refunded for the delivery charge and that nice girl working said that would be done but the manager would do it when they came in and they would give me a call. I am still bothered by the way this all played out and I guess I wont be ordering from here anymore. Will update once I hear from the manager. Update: I have yet to hear from the manager. And now Im being charged a second time. I am extremely upset. When I called I was told Im not being charged again. But when in look at my statements it as clear as day. I will be going up to the store tomorrow.

Jimmy McCain

This was the worst experiance I have ever had. My wife was working out of state, so I thought I would send her some chocalate covered strawberries for Mothers Day to make her less home sick . What she got was a no show, or call. I called the next day to find out why I didnt recieve my order, and get my money back so I could order through Sharry Berries. I got no explanation or apology. Just attitude from an ignorant employee who answered the phone. Shame on this business for thinking there customers and families dont matter. If you are thinking of using this business, I would think twice and use someone that appreciates your business.

Montana Dryden-Conway

Went here today for the first time. Employee up front was very space-cadet like. Had to ask our order several times, didnt even know how to make items listed on their froyo menu(it took at least 30+ mins to make my froyo and the smoothie we ordered), couldnt answer questions on menu items, didnt know the difference between seasonal and year round items. We were the only ones in the shop, but had to tell our order several times. Employees literally running around like chickens with their heads cut off( several ran into me while running through). Would not recommend. Will not waste money here again

Mario Cruz

I wanted to surprise my wife, she was having a very stressful day, a coworker told me about this place, i wanted to do something nice for her, so i ordered online an fruit arrangement around 11:30am , they e-mail me confirming the delivery, and they were able to deliver my edible around 2:00pm when my wife was home, i see a lot of bad reviews here , but i strongly recommend everyone to do it online... it is fast, easy and stress free, im gonna give this place 5 stars base on the great experience and service i got...

Darby Talbott

Terrible. Ordered an arrangement for delivery. My credit card was charged, but no arrangement was made or delivered. When I called five days later, their reason was they were too busy to do it. Asked for a refund. No real apology or any offer towards making it better by perhaps sending an upgraded arrangement, refunding delivery charge, etc. Did absolutely nothing to make it better. Will never order from them again.

Brooke Kimbrough

I ordered a gift online at 1014am and havent received it by 4pm so when I called, the woman said she will give the delivery guy my number so he can call me...never happened. This place is GARBAGE!!! This is my SECOND time ordering from them and the first time they never even delivered my package! I had to go to the store IN PERSON the NEXT day! Do NOT order from these guys! Unprofessional, rude and incompetent.

Thomas Chapman

This place is GARBAGE. Placed an order a week and a half before mothers day to be delivered Saturday before mothers day. They never showed up. I called to receive no answer and no one returned my call. I had to other orders in Texas that we promptly delived on time, but yet the Tacoma location FAILED. Take your money elsewhere.

Tina B

Just horrible will never order from this store ever again. I had ordered a fruit bouquet for a friends birthday in advance that she got one day later only after I complained to the company and they sent an e-mail to the Tacoma store did they deliver without any explanation or apology.

Christina Oliveri

And once again ordered paid and no delivery or phone call, looking at reviews how is this place still open, please please find someone that can run this as a business. Will have to look somewhere else I dont think I can lose more money here.

Tejinderpal Singh

Had an order to be picked up in the morning for a graduation. No one was at the store by 9:30. Store opening time is 9. All the other reviews are correct. This place is trash and hopefully closes down to save some people a headache.

Heidi Behnke

Two days after Valentines day and still nothing. My husband is out of the state and wanted to surprise me. Hes called to ask for a refund and they dont answer. Now I have to drive over there and see whats happening.

Tiana N

Pros : Good chocolate covered strawberries Cons : my husband ordered something and they messed up the order ,so they had to give him something else. Luckily we liked the strawberries.

justin sneed

By far the worst service and got something for my girlfriend for her birthday for a surprise and they wanna call her to retell her it will be there today!!!

Michael Woolsey

Ordered in advance for Valentines day. Recieved the wrong order 2 days after without explanation and will not return my call asking for a refund.

Araceli Scoles

Was suppose to get a delivery today and I never received it nor did I get a phone call as to why they cant deliver it.

Jeremy Rouse

Same as the others... ordered paid no delivery, no phone call, tracking system doesnt change!

Jack Konrat

Placed an order for noon, had to wait extra 20 mins to pick it up