Category: | Furniture Store |
Address: | 2233 Bel-Red Rd, Redmond, WA 98052, USA |
Phone: | +1 425-968-4663 |
Site: | redmond.bassettfurniture.com |
Rating: | 3.4 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–8PM 10AM–7PM 11AM–6PM |
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Ronda Nelson
The furniture might be good quality but the customer service is the opposite. i ordered a chair, was told it would be 4-5 weeks before delivery. They called 10 days later, leaving a message that my chair was in and ready to be delivered. When I called to set up the delivery, the young man I spoke with said "oh thats impossible! Your chair cant be in - it takes 4-5 weeks." I tried to explain that I had already received a call from them but he was preoccupied and wasnt listening. After 6 weeks, when I didnt hear from them, I called and was informed that my chair had been there for over a month! Not very happy!
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KENYATTI STARGELL
Drove forty minutes to this location, walked in, two guys were sitting at the desk. No greeting, no smile and no encounter throughout my tour of the store. There was water leaking which created a small puddle on the wood floor but based on their attitude during the visit I decided not to inform them and to politely excuse myself from this location. If I were a multi millionaire I do not believe I would have even considered making a purchase. I will continue to shop online.
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Ryan Hutchison
Love Bassett, just wish we could afford to do our whole house with their furnishings. If you need a one off piece, and are looking for something really substantial and with a lot of character and quality, go here. Expect to pay through the nose, but itll be worth it.
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A Private User
Well-kept and spacious store. Staff was knowledgeable and very helpful, happy to take time to explain options and features. The purchase process was clear and painless, and delivery went fine.
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Trever Dyer
Always friendly, competitive prices, and the sales people are the best. They have an incredible mattress department too. Tempurpedic, Stearns and Foster, and Sealy Posturpedic.
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Patrick Peng
Nice-looking furniture, though some was made out of thinner wood than I would have liked.
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Chad Townes
Lots of choices in styles and upholstery for couches and other furniture.
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Patty Schaechter
Very nice furniture with fair prices, if you get it on sale.
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Skye Nguyen
Staff was very pushy and needy.
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Banana B
Good selection on furniture.