SEATTLE FINDINGS Jewelry Supplies and Tools

Category:	Jewelry Equipment Supplier
Address:	19109 36th Ave W #103, Lynnwood, WA 98036, USA
Phone:	+1 206-682-7020
Site:	seattlefindings.com
Rating:	3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 100

Reviews 7

Emily MacDonald

I bought a Rolling Mill from Seattle Findings in March. I was excited as I had received some money as a retirement gift. When I got to Seattle, ( I live in Victoria, British Columbia) it was a bit late in the day so I phoned the store and Leah said she would stay 15 minutes till I got there. I appreciated that. When I got there, I quickly picked up my goods (over $500 worth of tools) and left so Leah could get home. The Rolling Mill was not in its original box but I trusted it was ok. When I got home and opened the box, I saw that it was damaged like it had been dropped heavily or banged. I took a picture of it, and when I returned to Seattle a couple of weeks later, this time by the Clipper so I couldnt carry it, I went to the store and told Leah. I showed her the picture and she denied that it had been damaged, or acted like she didnt know it was damaged. I said I would like to return it, and she said I had only 3 weeks to return things, and already 2 weeks had gone by. I live out of country, so returning it is not simple. I said I would like to replace it for another one, and she said that the store didnt have any more, and that it would take months to get another, if the store would even take it back. I paid full price for the Mill, and got a damaged item, for which the store would take no responsibility. I am very disappointed and would like some restitution. I now have a damaged Rolling Mill as a retirement gift.

Jam Goldsmith

I would give ZERO stars if I could. Dealing with this company has been absolutely horrendous. Do NOT order supplies from this company. You can find many of the items online for far cheaper. I made the mistake of ordering from this company and got cheap made in china tools. That wasnt what sent me over the edge to give such a poor review. What sent me over the edge is that I paid for two day shipping on Thursday evening. I did not receive my package until late Tuesday evening. I paid for it to be here on my birthday and it wasnt. Going through the return process was horrible. The woman I spoke to blamed me for the package not arriving on time. I work in a shipping department this is ridiculous. So I want to return my item and low and behold I have to pay for shipping the return, and wait 3 weeks to get my refund. This is absolute garbage as is the company.

Johnny Hulse

I received my order today 8-7-15 and realized I could not use it. Called and ask if they would let me return it and was advised no. the order was correct, people were friendly but I realize that in terms and conditions, it says you cannot return such items. These items were never taken out of the box and felt it would not hurt to return them.

Teresa McClane

Excellent customer service! Thank you! Definitely will get all of my items from Seattle Findings.

Rishard Buck

Sweet store cool location for any tool type of equipment

dolan honsa

This is an excellent source for jewelry making tools.

Jake Cubbin

Owner wasnt that helpful and the products are cheap.