Category: | Used Appliance Store |
Address: | 1336 W Main St, Auburn, WA 98001, USA |
Phone: | +1 253-939-9338 |
Site: | appliancerepairwa.com |
Rating: | 3.2 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM Closed |
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G Lag
I called L&L 5 different times on different days because they do not return phone calls. I wanted to purchase a fridge, talked to a guy name Mick - said they will look and see what they had in stock. Never called back nor sent me a pic of the fridge. Everytime I called back he had no idea who I was or my number which he had written down numerous times. Called a second day and turns out they sold the fridge I specifically asked them not to sell because I was going to purchase it. Called again, he said he would send me a pic of what they had available and to call back because the owner was out fishing and his phone did not have a camera but that his bosss did. Called again, he had no idea - again - who I was and asked me for my phone number and name - AGAIN! Finally called and talked with Mick AGAIN, I said I wanted to give him a CC number because I was serious about purchasing a fridge and he told me he was going to call me back becaue he wanted to check if he had the size of fridge I wanted - never heard back. I guess they dont need the business because they dont care about their customer service. I went with their business because I want to support small local businesses and its also near my home. The owner really needs to hire new employees or train them a bit better on customer service. Therefore, they lost a sale and a good customer because I own numerous properties and I was going to use them for replacing applicances. Good riddance.
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David J
I WOULDNT EVEN LEAVE ONE STAR, BUT I HAVE TO. I took my washer here to have the drive mechanism repaired. After paying $100 cash I took the washer home and ran a load of laundry, seemed to be working great.... BUT upon folding the clothes my wife and I were surprised to find HUGE amounts of LINT BALLS allllll over every piece of clothing!!!!! Not sure about why this would happen (it had never happened prior to the repair performed by L&L)..... a youtube video explained what a FILTER PLUG IS, and what it does... after taking my washer apart myself, I found that my filter plugs HAD BEEN REMOVED... PRIED OUT... The absence of the filter plugs DESTROYED OVER $400.00 of our clothes!!!!!! These dont just "FALL OUT" They have to be pried out with a flat head screw driver... I NEVER took them out... The washer NEVER did this before L&L serviced my machine.... SO WHERE DID THE FILTER PLUGS GO???? WHOS GOING TO PAY FOR OUR DESTROYED CLOTHES???????? If this was an attempt to get me to come back and spend MORE money at your shop, IT DIDNT WORK!!!!
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Rob Campbell
These people are terrible, I would leave 0 stars if I could. They miss an appointment and blame you for them not showing up. They can not keep an appointment to deliver or repair an appliance.They have missed 3(Make that 4 now, since they missed another one after missing yesterdays appointment and rescheduling for today) appointments with me now, and not on just one occasion either, 2 missed appointments for the delivery and 2 missed appointments for the repair. They call after the scheduled appointment to let you know they wont be arriving. So after you take off of work, or schedule around their appointment, they dont show up and dont have the common courtesy to give you a call before you waste your time. They are unprofessional and you should avoid their service if your time or appliances are worth anything to you.these people are better at making up bad excuses than they are at appliances. I will never recommend their service, and will always recommend against using their service.
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A Private User
I was a little skeptical about used appliances, especially when visiting these used appliance places, they all look sketchy! Ive bought a washer, dryer and dishwasher from these guys over the past 5 years and have been extremely happy with my purchases. I got high end appliances that were a few years old for only $100-$150 each. They guarantee their appliances for 30 days I believe? (maybe 90 days). My dishwasher didnt work properly upon install and they took care of the problem immediately. The guys are friendly and easy to talk to/ work with. Their stock changes real fast so they might have a house full of appliances one day, and next to nothing the next, you just gotta stop by.
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Barry Boo
Do not do business with these people. I was ripped off. And my calls go unanswered. I bout a fridge from these guys. Less than a year later It failed. I called them back to have someone come out. The guy came out after missing a couple of appointments to come over. He checked it out and did nothing but tell me to monitor it for a few days and it SHOULD come back to temp. He wanted a check for $75 for doing nothing! I feel stupid for writing it thinking that I was dealing with someone who was honest. Well of course I called back a few days later to let him know that it was still broke, and I havent heard from him since. Go there at your own risk!!
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Roy O
This is the second time we used them. The first time they were a few hours late and came at 9 at night. This time are frig went out. They told us to unplug it and empty it. They said they will be here at 4. at 7 and guy shows up and said yep you need a new frig. He said I will be right back, I will get a kid to help me get this out and get you a new one. its now 9 and I just found out he is blowing me off and not coming back out. now we are throwing out $200 of food we just bought. And still no frig. I would never use this company. I hope they dont do this too anyone else.
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Terry Bohannon
My washing machine broke, I have 3 kids, a busy life, my wife and I both work and the stress continued to mount...until I called Lee. Went to see him at lunch time, he showed me multiple options, picked out my unit and went back to work. Who delivers a washer at 7pm? Lee did, hooked it up, ran it, hauled away my broken "boat anchor" washer and all at a fair price!
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Marilyn Thompson
i needed a washer a few years or so ago and having worked at a place that they (l&l)came to pick up our recycled appliances i went to them and got a maytag for about 80.00. it came from some apt. complex that recycled them i have had good luck with it all this time and do not know how old it was when i got it. they were very nice and helpful!
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A Private User
Worst place ever !! Bought a washer/dryer and the dryer didnt dry and washer didnt rinse ask twice a week for the 3months they guaranteed it. And always was told they were going to fix but never did. Never returned a call and ignored every voicemail.
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Jason Morgan
I have done business with these guys for six or seven years. They are a great local used appliance store. I definitely recommend them theyre always fast and responsive.
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Daryl Penney
Amazing place. Great info. Great people. Great prices. No one I mean no one comes close to what this company offers. Thank you for your service to the people.