S & W Auto Sales Inc

Reviews 4

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chris scollick

In Regards to Mr. Turners review I would like to comment. Mr. Turner did not purchase the 2001 Honda Accord in question, his father did. His father lives in another state and drove here to surprise him with a car. The Accord he picked out 117,000 miles and we had recently replaced the transmission. We did not replace it with a NEW transmission as common sense would tell you its not profitable to install a new 5000 dollar transmission in a car that is 4,950. His father told us his son would be in to pick up the car and the sign the papers and he paid with a credit card. When Mr. Turner came in to receive the vehicle I could tell he was disappointed. He said he wanted "a BMW". He said all his siblings received new cars and was upset his Dad went and bought him this. A few days later he returned saying it wasnt shifting right. I told him it was under warranty and it wouldnt cost him a dime and I would repair it as soon as I could locate another transmission and gave him a car to drive. His mother and Uncle, with whom I have a personal friendship with, was here and his uncle assured him I am a person of my word and always make things right. (The uncle is in the car business also). He was unhappy with the scion XA I gave him to drive but there was nothing wrong with it, I have a feeling it was not good enough for his tastes. While he is driving the loaner his fathers wife called to thank us for helping him and said she was sorry for his behavior. A few days later the son dropped off the rental saying he bought a car and he didnt need the rental any longer. We called him when the car was finished and have not seen him since. He has not even bothered to come get his title and his tags. I did everything I could to make him happy. I am highly insulted that this young man would go out of his way to lie and defame us. There is also no evidence that he has any neighbors that have had any issues with us, if they did we would have addressed the problem and I would have been aware of it. We have been here since 1982 selling Honda and Toyota cars and try to strive to make people happy. I am considering legal action against him as he put these lies in writing. I put 100 percent parts and labor warranties on my cars for 90 days or 4000 miles. I just do not know how I could have made Mr. Turner happy aside from giving him back his fathers money to go buy that BMW. Chris Scollick Owner Also in regards to the google user from 7 years ago, we do not come out on the lot and bother people as they are looking for cars. The information and price and warranty are stated clearly on the vehicles. If we took a loan application and you were not approved, it is the banks job to decline the loan and tell you why. If you want to look for a used car and be chased after and pressured into buying a car, then this is not the place you. 01/06/16 In regards to the person looking at the van a few months back. That vehicle was just purchased, was not stickered and had not even been inspected. We had just gotten the vehicle and had not even put it in the shop. The vehicle did get readied and we retailed it and I have not seen it since. It was sold with a 90 day 3000 mile 100 percent parts and labor warranty. If something was wrong with it we would have had it back by now. As for me being rude, in 20 plus years of operating this business I have NEVER had and one refer to me as rude. I have a feeling you are just someone who likes getting on the internet and placing negative information on businesses.

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DELONTE TURNER

I bought a car there back in April and when I got it, it had transmission issues within the first week. The windows didnt wanna go down, the CD player didnt work, and it didnt wanna start sometimes. My neighbor told me a couple of his friends bought cars there and they had transmission issues also. Anyways I took the car back there so they can look at and they told me they just put a new transmission in it before I bought it. They fixed the window and said they flushed the transmission, but I was still having transmission issues so I took it back again and they told me this time that they didnt know that the transmission was a "dud" when they told me at first it was a brand new transmission. So they said they ordered me a new transmission and itll take 10 days to put it in so they gave me a car to drive in the mean time which was a piece of junk too. Its been 3 weeks and my car is still in the same spot where I dropped it off at and I still havent heard a word from them except the transmission is on its way. They still havent sent me my hard tags and my 30 day tags expired already smh. Word of advice dont buy ANY car off their lot. Worse experience of my life.

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A Private User

I recently went to S &W Auto and I have to say I was disappointed. There is no one there to greet you, in fact I never see the dealers leave their hut, they just remain inside which is strange for dealers. Upon entering and discussing possibilities they seems adamant enough to finance everything up, but the person they processed it through was gone for the day. So they assured me by taking down multiple numbers that they would call tomorrow. days passed and I never received a call, not even a it fell through call. Its called common decency and to me anyone who can follow-up in their business isnt worth mine at all. i strongly recommend you look beyond the skin deep with this place and see the ugly crooked side they actually operate on. They present themselves honest, but if you ask me their attitude proves to me otherwise.

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Shane Goetting

Terrible!!! Went To look at a 2004 Toyota Mini Van with 99k miles on 10/27/16, the lady at the desk was a bit rude, I asked very nicely several times for info on whether or not the vehicle had a timing belt job (I am very mechanically inclines and perform all of my own services), she ensured me all necessary work had been done but had no verification of timing belt, After driving only a few miles transmission fluid started to pout from the rear drive components. There was Duck tape under the hood holding components together and her answer Was "I cant make the car brand new" I have a 98 accord with 220k that has no duck tape and is in better mechanical condition than this vehicle! Worst car salesperson I have ever delt with, Do yourself a favor and go to a reputable dealership!!! or buy from an honest private seller, cheers.

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