Hess Family Auto Center
| Category: | Used Car Dealer |
| Address: | 2825 Valley Ave, Winchester, VA 22601, USA |
| Phone: | +1 540-667-0099 |
| Site: | hessfamilyauto.com |
| Rating: | 4.2 |
| Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–5PM Closed |
Location
Photos 1
Reviews 6
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Michael Blum
Weve purchased two cars from Hess recently and a this is why you might want to consider them: all the cars on the lot were unusually clean--the owner/buyer for this small dealership has unusually high standards. He wont buy cars that have been marginalized in the typical way you see at other used car dealerships (high miles, dents, any cosmetic issues at all). Because of these high standards, there arent a ton of cars to look at and thats a good thing. You can stop by and see everything they have in an easy hour--Low mileage cars that other dealerships want, but often dont have. We bought a 2011 Ford Ranger 4 by 4 with 38k. The price was $1,000 below Blue Book and thats what I paid. This truck is very hard to find, highly desirable and they had it. It was priced right. One owner, clean and no issues since purchase. Gary Freedman, our salesman was ideal. NO PRESSURE, as has been stated elsewhere. Gary gave me the facts on the car, handed me the keys and and suggested a route that would give me a good sense of the car. Paperwork to buy it took 15 minutes. Amazing. Same with the Subaru we bought. Theres a Subaru dealership just down the street, but I doubt they had three Outbacks, 2-3 years old with low miles. Buying a late model used car has some advantages to buying a new one. You focus on the individual car the dealership has, rather than that car at a new car dealership with all the possible options, and all the other cars that are in the same category at other dealerships that you should probably check out before buying--all those countless details to sort out before the rigmarole of the negotiation. You often learn that they dont have the exact car you want, but one with all those features in the right color, that has $1,200 dollars more stuff you dont care about tacked on. If you want, you can purchase a 100,000 mile warranty good at most any garage rather than a dealership. Its about what a dealership would charge, maybe a bit less. Honest, professional, no pressure, good cars and worth a visit. You can keep an eye on their changing inventory and feel confident that if its on their lot its good.
HE
Hess Auto
I have purchased multiple vehicles from Hess Family Auto Center for me and family members over the years. I highly reccommend them. They are very professional. I have never felt pressured to buy. If I had a problem with my vehicle after purchase, they made all the arrangements to have it serviced and repaired. I will continue to purchase from them and will always refer family and friends to them.
MA
Matt Pappas
Honest and very fair!! Bought a Quality truck from them and got a very fair trade on mine!! Would HIGHLY recommend Hess Family Auto. High Quality used cars at very fair prices!! I drove two hours and was pleasantly surprised! The truck was actually nicer in person than it appeared on their website! They are totally worth the drive!!!! And Debbie the owner is awesome !!
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Darin Byrne
Gary and Doc are professional, courteous and helpful. No high pressure sales, here! Just good customer service, good cars, good prices. Easy to deal with this dealer.
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Dean Kademenos
Very helpful and professional!!
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Andrew Willett
Hess auto sucks