Category: | Hardware Store |
Address: | 22330 S Sterling Blvd STE 101, Sterling, VA 20164, USA |
Phone: | +1 703-430-4675 |
Site: | harborfreight.com |
Rating: | 4.3 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–6PM |
P.
P. Kay
They are running a bogus ad campaign where they send out coupons that read "one coupon per customer day." So I go in with my wife and am told at the register that we cant both use a coupon because we are in the same family, even with separate transactions. The cashier is a long term employee and this is a long term national ad campaign so you know this has come up before. Apparently they are training their cashiers to do everything possible to not honor the coupons. When I let the management know that I would no longer be a patron of their store they attempted to assure me that we could use as many coupons as we had people in our party and all in one transaction too, but clearly that was a back pedal when they were confronted on it. In addition, we went next door to the dollar store and find many of the items that Harbor Freight has advertised as "originally $8.99 now $1.99 As advertised" and of course they were only $1.00 at the dollar store. I also saw several toys in the toy isle that I have seen this season at numerous other stores and Harbor Freights price was nearly double the prices Ive seen elsewhere. Just about everything they sell can be found at other stores for the same or better prices and better brands (higher quality) and if not, then you dont want it anyway because it will break on your first use or shortly thereafter. Harbor Freight is not a store that deserves your business.
PA
Patrick Boyer
Cheap one-use tools, nothing wrong with that! I personally wouldnt buy anything with a lot of moving parts that I plan to own for a long time (like an air compressor) But stuff like a breaker bar, flash light, saw blades, etc are just fine. Even bought a cut-off tool a few years ago thats still going strong.
MI
Mirwais Ayazi
Bought my jeeps winch from here (which coming from a die hard supporter of only high end products, is a great winch). The pricing was great and the staff were also super helpful and friendly. One of staff went through the differences of model numbers and knew alot about them. Definetly coming back here.
JE
Jeffrey Wolff
Looks like they get most of their items straight from China with minimal markup. Lots of items you find here are the same you would find at the major retailers but for much lower prices. Smaller selection but good pricing. Business model is similar to Aldies, but for tools and small machinery.
D
D Lin
Terrible service and the worst employees!!! Be careful when you use coupons!!! They hate to accept the coupons!!! And check your receipt before you leave!!! They charged more!!! You will get all kind of bad experience from this store!!! I never go again!!!!!
NI
Nick Smith
Our company spends a thousand dollars at harbor freight every month, yet at this store the manager is stingy with returns and overly helpful and obnoxious at the wrong times. we now go to Laurel
DA
David Cardona
Harbor Freight provides quality tools at discount prices. After several successful visits this location, Ive always found the store clean and staffed with helpful employees.
RI
Richard Miller
One of the bigger HFTs that Ive been to. Definitely have a lot of stock and still great prices. Service is "good" just because I think theyre all new which is normal.
PO
pop florin
OMG - why didnt I know about this place before? super helpful and friendly staff and half the things are cheaper than amazon. best place for technical diy -ers.
JO
John Ratcliffe
1/3 The price of Big Box Hardware Stores. Great customer service. Going there is like being on a Man field trip!!!!!! Keep up the good work Sterling Store.
JO
Josiah Rentschler
I love HFT, and this place is no different than the others. They always have what I need and the return policy and free stuff is always a bonus.
JA
Jason Oates
Absolutely love this place. Staff is always busy but able to help and they have a ton of great product available and pretty sweet prices too.
NA
Nathaniel Grant
Were the best two businesses in America Ill go anywhere to have a harbor Freight. Just remember by the good stuff then its worth it.
JE
Jean Paul
Loved it while it was open. Not sure what some of these folks are reviewing, this location has been closed many months.
MI
Michael Vella
This place is amazing for tools. Do many tools and crazy low prices. The employees are super nice and helpful.
CY
cynthia abernathy
Excellent helpful staff. Always find more than we are looking for here at great value.
RI
Richard D
Very helpful staff. Merchandise is of good quality as anyone else.
CA
Cahill Painting
Always visit when I am in town. This location had great service
MA
Marco A. C.
Helpful staff & clean store, convenient prices.
FR
Frank S
Glad to have this branch closer to me.
MA
Manuel Carrillo
Great prices in this store.
AL
Alemayehu Hailu
Reasonable price
SU
susana mateu
Great store