Category: | Eye Care Center |
Address: | 7135 Staples Mill Rd, Richmond, VA 23228, USA |
Phone: | +1 804-264-5000 |
Site: | stores.pearlevision.com |
Rating: | 4 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 12–5PM |
SA
sanstitle
Though I had scheduled my appointment VIA the internet and already had my new patient paper work filled out in advanced...there was still at least a 20 min wait to see the doctor..but the wait was actually worth it.Dr. Dham was quite the professional..very open and friendly and explained all the procedures during my eye exam. After I was done there. I went to the Pearl Vision optical store next door to buy my glasses. I was waited on right away and the store clerk was very helpful and quite knowledgeable on what I needed. Thanks all for making my first time time buying prescription glasses an easy one.
AN
anuj gupta
They have a good selection of frames..however you will need to be very aware what your insurance entitles you before going to Pearle Vision. They will not always give you the full insurance benefits. They keep their own rate sheet which is different from the insurance. Eg. my plan says my payment for lenses should be $25 for Single ARC lenses while they were going to charge be $165. Similarly on the frames, the rate they were going to charge me was higher. I ended up going someplace else and got the right prices
RI
Riley Samora
Terrible. I had an experience where a new contact lens (monthly) tore apart in my eye and they refused to replace the pair. I hope I never have to go back to this godforsaken place. And usually a smile from an employee isnt too much to ask but it is in this place. The entire unhelpful and unwelcoming atmosphere of this business suits the abandoned parking lot it sits on.
MO
Morgan Neal
Dr. Dham is such a kind hearted person, and great doctor. All staff was extremely professional and helpful. I would not recommend going anywhere else. Will continue using their service here on out.
DE
Deborah Owens
The employees at this location on Staples Mill are awesome.They made a bad experience at another store all better! I highly recommend that you come here.
PA
Patrice Jones
My daughter really enjoys this place because of the selection of glasses, and as a mother I like the value and the selection.
MY
Myra Dowda
They suck. Frames broke in 5 months so they charge again for another frame which could break in another 5 months. They suck.
KE
Keethetrucker Byron
Erica is the best. All the workers are helpful
LA
Lace 87
Great customer care.