Category: | Optometrist |
Address: | 20 S Nansemond St, Richmond, VA 23221, USA |
Phone: | +1 804-353-7665 |
Site: | carytownoptical.com |
Rating: | 4.9 |
Working: | 10AM–6PM 10AM–7:30PM 10AM–6PM 10AM–6PM 10AM–5PM 11AM–3PM Closed |
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A Private User
Best selection of frames in Richmond and phenomenal knowledge and service. While living in London, I became a fan of distinct glasses and have continued to use the same optician there for 14 years because of their frame selection and service. On a recent trip, I bought a new pair of glasses and came home to find that I needed a small adjustment. When I contacted Lafont (company who made the glasses) they told me that the nearest dealer was in Richmond. When I visited the store, I realized that I could/should have bought my frames here, but didnt know that it was possible. Ive found that the selection of frames in most places is limited because opticians and national chains just carry the same set of basic frames as all the others. Carytown Optical is different in that they carry an amazing set of boutique brands and also have a huge selection of Oakley frames. All at prices that are lower than Ive seen in London and NYC. Its also clear that Cynthia has great knowledge and passion for her customers and store. She took care of my adjustment in 2 minutes. An unbeatable combination of selection and service is what makes Carytown Optical my favorite optician in RIC and I suspect that after you first visit, it will be yours also.
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Haley Yates
About a year ago, I went to Cary Town Optical to talk about getting my first pair of contacts. After I was informed of the different options I went up to Dr.Gatess office to get my eye exam. Before contacts I was very squemish when it came to my eyes so I was a difficult patient, but he was very nice, and we finished the exam quickly. Then Dr. Gates pulled out a box of lenses for me, sat me down in his office and informed me on how to use the contacts. He was very helpfull but i just got tired of continuosly poking my eye with no results, so Cynthia from Cary Town Optical helped me. It turns out that before owning the shop, she used to help small children that needed contacts learn how to use them. Miraculously she was able to put my contacts in for me. I was happy with that but they all said that they needed to make sure I could put them in myself so Dr.Gates and his assistent put on my favorite song and eventually I was able to do it all on my own. Everyone was so kind and really seemed to care about me. I will definetly go there again.
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T Burke
The service at Carytown Optical was outstanding! Cynthias knowledge, advice, and expertise were phenomenal - she spent a lot of time helping me by reviewing the best choice of lenses, advising on frames, and adjusting sunglasses i had purchased elsewhere. I am a first time customer at Carytown Optical, and my decision to go there was based on the stellar reviews i had read - i must say that those reviews were correct. Friendly/unhurried/high quality service - what a great concept! Based on my experience I would say that you cant go wrong by taking your eyewear/optical needs to Carytown Optical. May 26, 2015: I went back today for new sunglasses. Beth assisted me and provided the same friendly and high quality service as I experienced during my 1st visit. Outstanding! Carytown Optical continues to provide 5-star service.
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Kent Morse
I recently picked up my first pair of no line multifocal lenses in November. Cynthia advised me to make the change from my line bifocals. She also updated my look with a really cool lightweight rimless frame by Swissflex. The adaption to the no line lenses took about two weeks but now I am so glad that I was advised and helped to take the leap. The frame is absolutely amazing. Ive never worn anything so comfortable and I love the polarized clip on too. From order to pick up I had them in a week. I can highly recommend Caytown Optical. You wont find anything like Swissflex at a Lenscrafters or Pearle or the like. Carytown Optical is such a relaxing place to go too, another thing I really like. Kent Morse
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Karen Long
The best experience I have had when buying glasses. I am not terribly good at fashion choices, so I appreciated the sincere and tasteful suggestions for frames that seemed to fit my face structure the best and made me feel pretty. I felt confident in the glasses I purchased because Cynthia did not encourage me to just look at the higher priced frames, in fact the ones she felt looked best (and I purchased) were in a very comfortable price range for me. Also, Cynthia and the whole shoppe are hip and fun! The lightweight lens felt great after a slight adjustment. I highly recommend Carytown Optical if you love lots of lovely frame choices and/or are fashion challenged like me and need to rely on advice you can trust.
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Terry Caserta
Carytown Optical fitted me with a pair of glasses to use specifically for working on the computer. I was constantly struggling with my bifocals to focus on the computer screen and experienced a sore neck also from tilting my head back. I can’t believe the difference that the new eyeglasses make. I wish I had known about this option sooner. Carytown Optical fitted me with a really cool looking pair that I keep at work only. They were so helpful in explaining the difference this prescription would make. I love their selection. They offer a boutique selection you won’t find in any other optical store in Richmond. The pricing is reasonable and the personalized service was great.
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Filmore Found
I have been going to Carytown Optical for about 20 years now. This shop is like the type of optical shop you would expect to find in Soho or the Village in NYC. Cynthia is always on top of the hottest new trends. And she has a lot of patience because I seem to love every frame she has. But please check this shop out. She is the only shop I know that actually carries Vinylize. Yes! Glass frames made from vinyl records by a company in Bucharest. I recently purchased a pair of Vinylize frames as well as a pair of Italian frames by Vanni. Hottest shop in Richmond. Lou Ann
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Gary Reeves
Came here on a recommendation by a friend who said they have a selection of oversized-round frames Ive been looking for. They did. Was pretty much able to find a frame I liked, gave them my prescription, and have them tell me they could have them done in an hour. I went to go eat and came back to get them fitted. The store was really clean, trendy and wasnt cluttered for how small the shop was. The other google reviews praising the customer service are true; not pushy but attentive to help you find what youre looking for.
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Thomas Zmudka
From my first step into Carytown Optical, I knew it wasn’t your everyday eye glass store. It has a small town feel combined with the comforts of home and the classiness of a New York designer store. There is an incredible selection of high quality eyewear at surprisingly affordable prices. I have nothing but praises for the staff that are helpful and very knowledgeable and they provided very personal service. I recommend Carytown Optical to anyone looking for a new eyeglasses or a pair of stylish sunglasses.