Category: | Used Car Dealer |
Address: | 947 J Clyde Morris Blvd, Newport News, VA 23601, USA |
Phone: | +1 757-596-4103 |
Site: | enterprisecarsales.com |
Rating: | 4.7 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM Closed |
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Antonio Brinkley
My family and I searched feverishly for months for a used automotive sales company in our vicinity. However, after a dear friend of ours had made a purchase with Enterprise Car Sales, we were inclined to give them a try. After speaking over the telephone regarding our automotive preferences, we made an appointment with Mr. Eric Bryant who went above and beyond to ensure that our automotive needs were met. Long story short, we selected our vehicle, was qualified for the automotive loan; however, the lack of communication between the staff and upper management was deplorable! I lost count after speaking to several management personnel regarding a refund that was due us for window tinting of our vehicle. Mind you, we were charged in advanced for the window tinting. Moreover, after speaking with Mr. Bryant and several management personnel regarding this issue, our request had fallen on deaf ears. Finally, after receiving 1/4 of our window tinting we did not receive the full refund until a month later. My mom was very upset with Enterprise Car Sales for being disingenuous in refunding our monies. After a final call to the manager on duty, we were pleased that he took our concern to heart and mailed us a full refund within a weeks time via expedited mail. Communication is definitely lacking between management staff and car sales representatives to ensure that customers needs are met with the utmost level of expediency, honesty and integrity.
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Cathy Greene
OMG!!! I have put off buying a car for over a year (and I needed one because my AC went out) because I didnt want to take a whole day and honestly, I dreaded the process. I have to admit that Devon and the rest of the team had me in and out, WITH A NEW CAR, in two hours. I could have not been more excited, shocked and surprised!! I was so impressed with their system. They have the car selling procedure down to a science. They didnt waste any unnecessary time with me. I got a great car, 2015 Toyota Corolla, at a great price. I could not be happier with the service and the car. I rent a lot from Enterprise so I decided to purchase my car from them or at least give them a try and Im glad that I did. They have a customer for life. Devon, David, Justin and the rest of the crew are awesome and have the upmost respect for your time and schedule. Thank you all again for your great customer service and professionalism. Cathy
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Cora Johnson
This is the co-owner, Cora Johnson and I am writing the review considering the vehicle is for me. I have had a great experience purchasing a vehicle with Enterprise Car sales. The salesman was great and I humbly appreciate his attitude and patience with us during our sale of purchase. The entire team that assisted was great because they refuse to let me leave without me being satisfied with an vehicle, that I can appreciate and respect. I highly recommend Enterprise car sales to anyone that is seeking beautiful quality cars. Enterprise car sales is the way to go. Thanks Team youve made my experience one that I can appreciate and remember. I am totally satisfied. Cora Johnson
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Kevin Woods
I have to say that this was the best car buying experience I have ever had! Geoff Bray and Mert Singson made this the most enjoyable experience I have ever had at a car dealership. They both listened to what I wanted and what I wanted to pay for a deposit and a monthly payment. They both found cars that matched my needs and I found the one that was perfect for my family on the second test drive. It was late in the evening when we selected the car and they were able to secure the financing the next morning. My family went with me later that day and we drove home our new car. Thank you both and we will see you again next year to replace our other vehicle!
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Brian Wynder
Reggie is one of the best salesmen here at Enterprise Car Sales. He is honest with you, he strives to provide you with vehicle and the tools you need to make a excellent choice. My experience here at Enterprise Car Sales was anything less than exceptional. The staff was welcoming, Reggie provided the best advice for me; especially being that it was my first time buying a car. I recommend that if anyone is in the market for a vehicle, go checkout Enterprise Car Sales, I promise you will leave more than satisfied. Now I rarely tell a lie, so you have to believe me.
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Larry Curtis
Hi Reggie and Chet, just wanted to say thank you for helping us in our time of need. We are enjoying our impala. I was not ready to take on another car payment, however I am glad I made the trip to Enterprise with my spouse. The price fit the budget and I am getting a smooth ride out of it. I have been recommending enterprise to my co-worker who are looking to get a new use vehicle . Thanks again for a great experience. Linda Curtis
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Trenna Hooten
We located the van that we wanted via the online webpage. Had already researched vehicle specs, options, and pricing - just needed up front look and inspect vehice condition. Staff was very helpful and was able to demonstrate features. No haggling or pushing since I dont like any pressure from sales reps. Will be back when ready for the next one but need a break for now. Thanks again.
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Greg baum
Devon was wonderful! She took the time to explain all the details to my wife and I. She stayed late to accommodate my schedule. She even brought us a cd case we had left in our trade in. The sales manager was also very personable, and gave us a deal on our trade in. Financing with them through 1st Advantage Credit Union couldnt have been easier. High marks for all involved!
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shunte Saunders
I had a great experience with the sales Representative Dustin Scales .I was not pressured in to buying and I was able to say let me think about my decision without the sales men being upset. The paper work was explain clearly and those guys didnt mind going over it twice . I would recommend anybody go to enterprise to purchase a car because they care about their customers.
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cliff pinder
Bought anew Odyssey from Reggie and the experience was great. Ever so minor flaws in the vehicle were addressed completely. Experience was so good that 2 months later we considered only Enterprise for my truck. Dustin answered my inquiry and was most attentive to my needs. Once again, minor flaws were fully addressed to complete satisfaction. Go Enterprise.
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Marie Hall
I had a great car buying experience however I wasnt aware that my 2014 Ford Focus had a recall on it and this was found out a week after my purchase. The Ford dealership stated I have to now wait 8 weeks for a clutch to be placed in my car. I am not aware of they knew this at Enterprises I would have just wish I had known this prior to my purchase.
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Greg x
This place was great! A laid back, low pressure environment. I purchased 2 vehicles from this office! I really appreciate the quality vehicles here. If you are buying a used vehicle I strongly recommend Enterprise. I will be back in a couple of years to buy my next dream car!
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Erin Edwards
If youre looking for a fun and friendly staff with a great variety of quality vehicles at low, haggle-free prices, this is the place for you to buy your next used car! Great experience from start to finish. I will be back for my next vehicle and referring all of my friends!