Category: | Clothing Store |
Address: | 10822 Sudley Manor Dr, Manassas, VA 20109, USA |
Phone: | +1 703-330-2242 |
Site: | rossstores.com |
Rating: | 4 |
Working: | 9:30AM–10:30PM 9:30AM–10:30PM 9:30AM–10:30PM 9:30AM–10:30PM 9AM–11:30PM 9AM–11:30PM 9AM–10PM |
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mohammad bashir
I bought some picture frames from Manassas location it was already scratched they didnt give me any discount, but after few days today when I come to return it a female manager refused to take it back she is not helpful with the customers I dont know her name, but she is working now which is today 11/27/2016 at 12:36pm I dont have any number for customer service to complain about her that is why I had to post it here, so her customer service is 0.
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J Hodges
Literally got NO help or greeting at all. Waited in the checkout line for several minutes only to have the cashier SKIP over me and take the person in a different line and when I protested, she said she HAD to take him first. What? Ever heard of customer service Ross? Ill never shop at a Ross store again based on my experience at Manassas. Terrible. Just terrible.
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J. Danielle Watkins
This store has a lot of items on discount. In general most Ross stores are a mess and hard to keep up, so kudos to the staff here for doing a good job. Customer service is hit or miss, but at the same time they deal with a lot of difficult customers , however, overall theyve always been helpful, including the sercurity officers.
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Cisco Benavides
Employees arent helpful I used to work them and would go above and beyond even at a minimum wage because I wanted to succeed and move forward but it seems like a lot of the employees here do not know how to speak their their customers in a professional way.
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Client Gaming
Its great, the cloths and all. Except for the tech stuff there. I bought some headphones for like 8 dollars. 3 days later one side of the of the headphones dont work.
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Aaron Rodriguez
I find this kind of depressing for the male section. It is shrinking by the minute. I guess women shop more. Staff always friendly. Not the most organized.
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Shannon Davis
Its a discount department store so Im obviously not expect high end customer service. Always a good store to find all of your random items.
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I Can FixIt
Staff is friendly, store manager is very helpful & his assistant was patient handling my return
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Lavola Applewhite
This store was the worst Ross I have ever been in. Very messy.
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Malcolm Coates
Pretty good prices on cloths, decent customer service.
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Naheed Mann
This location always has the best dress selections!
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Paul Goode
Good store, great prices, and awesome merchandise.
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solomon Muche
Long line at checkout, shortage of cashiers.
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Carmen Kovacs
The best store in town for savings!
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Jim Estrada
Always a well stocked inventory
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Konstantin Uzhinsky
Good prices and quality.
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Jose Gavidia
Good store i recommend!!
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Jason Media
Good price
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Eduardo Cuellar
Nice