Related: | west marine west ashley |
Category: | Outdoor Sports Store |
Address: | 915 Sophia St, Fredericksburg, VA 22401, USA |
Phone: | +1 540-372-8708 |
Site: | riverrockoutfitter.com |
Rating: | 5 |
Working: | 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 10AM–7PM 10AM–7PM |
EN
Enoch Yang
This store is awesome. Great selection of gear and clothing in a convenient location with phenomenal customer service. Ive met both the owners; a husband and wife team who are just very down to earth and good people. Theyll just be walking around the store helping customers out and you wouldnt even know that they are the owners. This business also happens to be veteran-owned and to me, a small veteran-owned American business with excellent customer service is exactly what I want to support. Support them, you wont regret it. New Review Apr 02, 2016: Since the last review, Ive been back to River Rock Outfitter at least 4 more times. And each time I go there, Im absolutely amazed at the exceptional customer service provided by the employees. Last time I went there, it was two super-helpful dudes, and this time it was Julia and Migana (I hope I spelled that right). This is the kind of customer service that TRULY sets a business apart; especially in our day and age where its all about "fast-food" customer service. The employees were just so awesome that I had to leave another review to show my sincere appreciation. Anyways, I dont know where or how you guys find your AWESOME staff, or how you keep them so happy, but just keep up the great work!! Your staff are truly exceptional.
SC
Scott King
Have not been able to find good hiking boots for years. Went to River Rock and April, one of the owners took her time and helped fit me. I wore the boots all day on a Friends of the Rappahannock trash pick up and was very happy with the purchase! River Rock provides a personal service that you just wont find anywhere else in the area and a demonstrated knowledge of the available products.
FE
Felipe Spinel
During our first visit to Fredericksburg my wife and I came upon River Rock by coincidence, looking for some recommendations for a bike ride. Owners are very friendly, helpful and welcoming. Also very good selection of quality apparel and equipment. Were planning on coming back for a full weekend and doing a rock climbing trip with them.
DA
Dan
Locally owned by some really fantastic people. Not only do they sell the equipment, but the ACTUALLY USE IT as well, not like the larger stores who simply hire some local college kid to sell you the most expensive thing in the store. These are true experts in their craft, and will never lead you wrong.
BI
Bill Thomas
Awesome little shop! Just what Fredericksburg needed since Outdoor Adventures left a couple years back. Great array of quality outdoor equipment and some fly fishing stuff as well! Whether youre looking for something in particular or just walking around downtown, I would really recommend you stop by.
AS
Ashley Bremer
Excellent customer service! Love downtown businesses and this place is the best! My husband wanted fly fishing gear and they had exactly what he needed. Definitely will be back again soon!!
CC
CC Richardson
Great shop with amazing staff. Dont waste your time or investment at the big box stores - go to this shop and be so incredibly satisfied with the service!
PA
Patrick Graves
Great outfitter store, lots of diversity , great staff. Very friendly, welcoming environment. Could not be a better place. Cant wait to go back
JA
jaaz182
This a great little Outdoor Gear shop in an unexpected place. Small collection, but well selected merchandise and friendly, helpful staff.
PA
Paul Kuda
Nice to have a provisions shop locally. Its small but it does cover all the bases. Super knowledgeable staff. Great sales.
NI
Nicholas Burt
The staff were exceptionally helpful at the equipment was of a fair price. The selection was not too large, but adequate.
E
E A
Excellent customer service. They went above and beyond to make sure I was getting the shoes that would suit me best.
PA
Pamela Amland
Knowledgeable and helpful. I have been waiting for a store like this in Fredericksburg for years.
RI
Rick Lawson
Excellent professional level expertise and assistance & wide selection of merchandise.
OV
Over That Way
Great selection of top quality gear. Reasonable prices and helpful employees.
PH
Phillip Thomas
Great place for outdoor gear. Staff is very helpful and very knowledgeable.
MI
Michael Wood
Good people. Starting to carry fly fishing gear. Will be loyal customer.
MI
Michael Whritenour
Clean and friendly staff...just a little pricey.
C
C Eisele
Rock Stars. The very best customer service.
AN
Anthony Centore
Helpfully staff, good stuff. Shop here
TO
Todd
Knowledgable staff and good prices.
PE
Pete McPhail
Awesome people, great gear!