The UPS Store

Reviews 30

AB

Abigail Kilburne

Im getting married in September. Ive been printing all of my save-the-dates, invitations, printables, etc. at UPS stores in Ashburn depending on which store Id be closest to the day of pick up. This location has, by far, been the best and Ive been coming back ever since. I never had a problem with the other locations but this one not only caught sizing and date mistakes but worked with me for a week to correct them - even though its 100% my own responsibility to proof. They were prompt, careful, paid attention to detail, and were great people to work with; Katie and Erich, especially. Ive now used them for work (marketing) as well and I would recommend them for any shipping or printing needs you may have!

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CH

Christopher D Montague

I wont waste your time with a long-winded review. Theres no need. Ive done more business here than probably just about anyone, and from all that experience I can say only this: If you have business that can be done here, and you dont make use of Steve, Erich, and all the other wonderful and talented people that work at Brambleton UPS, youre a fool. Youre not taking your project seriously, and youre not willing to give it the attention and respect it deserves. The team here will. You want it done by someone with a talent and a brain, done correctly, and efficiently, then you use Brambleton UPS. End of story.

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KA

KAILA KNOWLES

A friendly neighborhood UPS store. I had shipped things to my daughter in college several times and so got to know the staff at the UPS store. On one occasion we desperately needed my daughters heart medication to be shipped to us when we were out of town, and we forgot to pick it up from the pharmacy. I called and asked if they would go to the pharmacy for me, pick it up, box it and send it to us and incredibly, they said "Sure!". I will always be thankful for their going above and beyond anything I could have ever expected these days.

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LI

Liz Billman

This store is amazing!!! They were so helpful when we had to mail nearly 1000lbs of boxes overseas during our move. Everything arrived safe and sound. And, when we were having trouble getting reimbursed for the move, I contacted this UPS store (months later) and they generated updated receipts that met the criteria and emailed them to be. They truly went above and beyond during a very stressful time for us.

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Cherie Young

Every I have been in the UPS store in Brambleton, I have been made to feel like I have just waltzed into a family owned happy store. Each time the folks who greet me immediately and answer all my questions have been friendly and professional. These UPS people really take the sting out of having to figure out how to send almost anything. Thanks for your care and your smiles.

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LA

Lauren Snow

Love this location in Brambleton; its very convenient. Most all of the employees are great and super helpful with the exception of Katie who always receives me with a rude and snide disposition. She has purposely made a couple transactions unnecessarily difficult and one time she told me she couldnt do something that another employee cheerfully stepped up to do.

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JA

Jalis ul haq Syed

They are always polite and helpful, very friendly environment, staff always goes above and beyond. I always come here. Reason for coming here today was printing 300 color pages and binding with in 30 mins I was out. Pint quality was good and paper was very smooth. They are fast and helpful I will always come here. Thanks

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RA

Rafael Hoyos

The best UPS store ever. I love doing business here, the staff is super friendly and helpful. Erich went above and beyond in providing excellent customer service. I have been coming here for a long time to take care of my business, and their level of service is consistent. I would gladly give them 6/5 stars.

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GA

Gabriella Dalmolin

This has to be the absolute best UPS store... Brambleton is extremely lucky. From Eric to Katie to others they are the face of this store that make each trip very easy, very amicable, super helpful and just always a wonderful experience. YOU ALL ROCK!!!! Thank you for all your hard work and being consistent.

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ED

Edward Forgacs

I left my passport at my house in Ashburn and realized it upon arriving in New York. I had a flight the next day. Had a friend send it Next Day Air and got it before 9 AM the next day. Even though they only guarantee before 10:30 AM, they went above and beyond. Thank you UPS!

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JA

Jamie Manker

Ive been a customer since I moved to Brambleton 7 years ago. Steve and his team are outstanding. I have a mailbox with them, used their notary service, passport photos, shipped packages--theyve done it all for me. Always friendly, always helpful.

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EM

Emily Martin

Always friendly & helpful. Theyve helped us with shipping needs & questions for 8 years now. Very helpful explaining the pros/cons of different services and costs associated so we can balance the cost with the delivery time.

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MI

Michele Novy

Always helpful service and the staff are willing to go out of their way to assist. I could save a little more money by going to the post office but the convenience and care here are worth the extra money.

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MS

MS Laghaeian

Fantastic customer service! We ship everything from this store. Always pleasant, offers the best, most cost effective route. Wish more businesses had this same old-fashioned attitude.

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YV

yvonne McAteer

Team is always efficient and friendly. I am always in a rush and they are quite gracious, and fast at the same time. If I had a yelp account, I would recommend there. Yvonne M.

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TR

Tracey Holupka

Cannot say enough wonderful things about our local UPS store at Bram. Everyone is so helpful and I have never once had an issue with any of my packages or printing needs.

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FA

Fahim Harrif

They are awesome! I have never had a bad experience. They are always there for to ship anything nation wide or if my copier breaks. I would highly recommend it.

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DA

David Springer

Owners and staff are professional and courteous, a plus in my book. They give a fair price and get the job done on time! I highly recommend this location!

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ER

Erin Moran

Always fantastic! The staff is friendly and knowledgeable... and they also go above-and-beyond to ensure customer satisfaction. I HIGHLY recommend!

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SE

Sergey Chapkey

Excellent service, knowledgeable team, always helpful, very customer-oriented. The whole Brambleton loves them. I highly recommend them to anyone!

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LE

Leslie Moon

I have always been very happy with the customer service and efficiency at this UPS store. I use them frequently and will continue to do so.

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FR

Freddien Flo

Always helpful. Always efficient. Very convenient. This is our go to place for shipping! You wont be disappointed by the service or the staff.

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RA

Rahat Chowdhury

This is one of the closed and best location in this area. I always go there from my shipping needs and the stuffs are really helpful.

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AM

Amer S.

Great staff, very helpful and efficient. Never have to wait long. Great having a UPS in the town center. Very convenient.

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Rahat Monsur

This is one of the best UPS store so far. I always go there for Shipping needs and the stuffs are really nice.

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NA

Nadine Lindgren

Great store, friendly staff, rarely a line and they deliver my USPS packages additionally for no extra charge.

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MA

Mallory Fuhrer

Ive been going to this store for over 10 years and I highly recommend. I love the people and their service!

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WI

Will Cravens

Always use this store and have been for a few years now. They are all super friendly and very helpful!!!

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SW

Swapnil Upganlawar

Great service overall!! Very friendly staff and always ready to go extra mile on customer service.

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GR

Grace Keely

The staff at our Brambleton UPS Store are ALWAYS friendly AND efficient -- a winning combo!!!

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