Staples

Category:	Office Supply Store
Address:	3804 Wilson Blvd, Arlington, VA 22203, USA
Phone:	+1 703-812-8410
Site:	storelocator.staples.com
Rating:	3.1
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–7PM 10AM–6PM

Location

Photos 58

Reviews 27

Poppy Anthopolos

Its nice having an office-supply/school-supply/printing-services right here near my home. For just about everything else these days, I have to use the metro or whatnot. Sure--I agree that this smaller Staples has less selection than the much-larger ones--and sometimes thats a benefit: you dont have to walk around forever trying to find everything you might need. The employees who are "on the floor" try very hard, it seems, to be helpful; and, especially if youre nice to the folks at check-out, theyre *exceptionally* nice to you. The same-day print service is very convenient. I will say that the only really rude employee Ive encountered there is a woman who works in that area. (She seemed very adverse to helping me--um, thats her job--and when I wanted to pull up, online, my business cards to ask a simple (but fairly urgent) question about printing, she told me I had to use a pay-for-use computer, though I explained Id walked over with only cash, and the pay-for-use computer system would have me insert a card [only], she just shrugged. Well, as those folks get paid very little, I imagine, though, I understand why she may not have been really excited to help me--or whatever. There used to be--maybe still is--a *really* helpful man who works in the printing area. Only other complaint: the prices generally seem a bit high, especially as I often can get what I need through PrimeNow noticeably cheaper--even factoring in a tip for the PrimeNow driver (but its nice to have "brick-&-mortar" stores still around---and Prime Now wont print your business handbooks or business cards [much less the same day, and youll never get a decent deal on, say, a pretty cool office chair or whatever through PrimeNow. So, there you go.

A Private User

Really weird entrance. They just widened and repoured the sidewalks out front, and now that side of Wilson is much nicer to walk on, however the parking lot is still in the back and I supposed one side of the building must have emergency exits for fire codes, but still. See those 2 red stairways in the photo? You cant use them. And theres no way to get to the doors you must use from them. At least build a damn path around the building! Having said that, this place is always doing business during the summer and the staff are pretty great. Talked to this one guy for like 10 minutes and I rarely bother with retail people because I have so little faith in them in general.

Firuz Ziyoev

Customer service is below zero. Went there to get print out from USB, the lady on the counter chewing gum as chewing wood. She was busy on her phone with her boyfriend or idk, on speaker-phone laughing talking things as if no one was in the store. There is no manager or responsible people to teach this kind of employees how to assist customers or how customer service works. She didnt give a damn. If there was minus -10 to rate this staples I would give -100 rating!

Jonathan A.

The woman behind the copy and printing services desk was extremely unhelpful and rude, and when I asked an employee that was stocking the shelves where a particular item was, they were very blunt and somewhat impolite. On top of all of this, I walked out achieving none of the things I intended to do when I walked in. Very poor experience.

J Foodgeek

Poor design for foot traffic. The front doors (on wilson) are all emergency exits only. You have to walk all around the block to walk in through parking lot. There used to be away to get to it in between buildings, but obviously it was used a lot (due to need), since the next structure put a gate up. Service is good here.

Ian S

Small store, horrible customer service. For such a small space no one seems to know where anything is. Wont work with me to get an item printed directed me to the website when the website had directed me to come to the store. Got my order done at signs by tomorrow.

A Private User

You cant go in at Wilson! The entrance is off Oakland Street - a small driveway leads you behind the housing units to the parking lot and entrance to this store. Its where the entrances for the ballet studio and petsitting service used to be.

Allan Mccall

Horrible Experience. Print & Copy Department Staff was so incompetent. Such a waste of time. Staff member lied to me about the quality of a scanned document. My experience resulted in me having to return to the location just to get a refund.

Gergana Bond

This is a very convenient location, close to the metro. It is not as large as other Staples stores, and the entrance is in the back, next to the parking lot, not facing the street, so it is a bit confusing to find at first.

stephen starr

sooo sloooowww. took the 4 hours to print 6 sheets of arch prints. the gal working counter could not grasp concept that when you have more than one print job going at a time.

A Private User

Staff here is very knowledgeable and helpful. Parking is very convenient off Oakland Street. Much more convenient for UPS drop offs than nearby UPS Stores.

Tim Watson

Not the most elaborate store, but very convenient location with easy parking and has most of the things we like from Staples. Im glad this store is here.

María Mena

Muy profesionales y buena ayuda al buscar las cosas.

James Ryan

Extremely limited selection and most products are overpriced. This Staples seems to be much smaller than a standard Staples retail location.

Jack McMahon

Always something wrong, broken printers, cant give receipts, lack of urgency from ladies behind the print desk..

Googla Monster

The store associate I dealt with was rude, and had no knowledge of print cartridges.

Melynda Barker

Didnt have anything I needed and alot of their products on display were damaged.

Mustafa Soliman

very very bad and one day somebody is going to hit them with a lawsuit.