M & M Appliance & Vacuum

Category:	Appliance Store
Address:	817 S Washington St, Alexandria, VA 22314, USA
Phone:	+1 703-299-0092
Site:	mandmappliance.com
Rating:	4.2
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM 12–4PM

Location

Photos 16

Reviews 7

Joe W

We purchased a washer and dryer from Candy’s last year. Eric was very helpful while we picked out the model and delivery was easy. The best part, though, was the customer service that followed. The dryer stopped working while it was still under warranty, and Eric was extremely helpful to us. He helped schedule the appointment for the Samsung rep to come to our home and because we can’t access our cell phones during the day, he made sure to leave messages on both cell phones and send emails to ensure we were all on the same page. Of course we had many questions and he was quick to answer all and never made us feel like we were a burden. He also loaned us a dryer to use since the first available appointment was 2 weeks out. He had already made the sale and it was Samsung’s responsibility to cover the warranty, so he didn’t have to go out of his way at all--he had already made his sale. But he did and we appreciate so much. We would have never gotten this level of customer service at a national chain. So happy we went with Candy’s and we highly recommend the selection, price and customer service they offer.

david zand

I found Eric at M&M Appliance to be knowledgeable about the kitchen appliances we needed. He voiced pros and cons of each appliance. We went with a particular suite of appliances which were much cheaper than where our contractor recommended we purchase them from. Also, Eric pointed out a second rebate we would not have known about (which has been processed) netting us an extra ~$700. M&M kept our appliances in storage a little longer than normal with no issue and delivery was timely and excellent. Very glad I found this store and supported a local business, all the while receiving great service at a discounted price. A+!

Heather Wanser

I purchased a refrigerator, an over the stove hood, and a dishwasher in the Fall of 2016 and am very happy with all my purchases. M&M prices are competitive with Home Depot, Lowes & other suppliers plus M&M has great customer service. Eric was very helpful and even directed me to a dishwasher that was less expensive than the dishwasher that I planned to buy. It is worth your time to give M&M a try.

Phil Saims

I purchased from them because he said he would take care of me and ensure everything went smoothly. Not true, a month later I am still waiting for follow up. DO NOT purchase from here!

Jennene Gibby

I love this Old town store. I shop there often for the detergent for my front loader machine. The staff is always pleasant and willing to help.

Mike Razak

Had an excellent experience buying and receiving a washer and dryer. Small issue on install and they come right out and fixed it.

Dorota Kowalska

Well informed and helpful staff. Lots of choices and quick service!