Air Express Appliances

Reviews 3

GR

Greg Sayers

Took my money and ran. Came out August 1, 4 hours late. Took measurements to repair a hole in furnace duct. Poked on the back of fridge that was making noise (still making the noise). Charged $150 service call- which I have a coupon to reimburse on any completed repair- BUT THEY DISAPPEARED. Never called, never came to repair anything. I have called a dozen times and they seem to have no idea who I am or what I need fixed. They put me on the phone with one technician who insisted I need a new furnace- went on about how his gauges showed I had leaks etc, but he never brought any tools inside the house. Ive called so many times and they say "Ill call you back in one hour/on X day and time" and NOTHING. Ive even spoken to the supervisor, whom on Saturday said hed call by 10am on Monday. Its Tuesday afternoon and I still have not heard from him. I feel they have stolen $150 from me. They say the are waiting on a part, but I doubt it takes 43 days to order a duct transition piece. At the very least, they should communicate. I had used this company in the past for appliance repairs and was satisfied. Never again. They are crooks.

A

A Private User

Called mid-morning with a gas fireplace ignition problem and Jawed appeared within an hour of the same day afternoon appointment. Problem diagnosed and fixed and on his way within 30 minutes. I was satisfied with the timeliness and quality of the service. I recommend using this company for gas fireplace repair and be sure to request Jawed.

FR

Franklin Aron

great services specially kitchen appliances..appreciated work..