AutoZone

Category:	Auto Parts Store
Address:	1909 12600 S, Riverton, UT 84065, USA
Phone:	+1 801-253-1045
Site:	autozone.com
Rating:	4.2
Working:	7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 9AM–9PM

Location

Photos 61

Reviews 29

Kevin Harris

My son (who is 16) went to the Riverton, Utah location to purchase spark plugs, 4 at $23.79 for his car. When they ran his credit card they told him his card wouldnt work and required he pay in cash. After paying in cash and on the way out door, my son looked at his account to see autozone had charged his card and he had a pending charge for $23.79. The sales associate said there was nothing he could do and he wouldnt be charged. My son requested to speak to the Manager (I think his name was Mr. Larson) who told my son again there was nothing they could do and his card wouldnt be charged. A couple days later my sons card was charged $23.79 as suspected. When I (his father) called and spoke with another manage. They asked me if I had a receipt for the charge? Of course I dont have a receipt for the charge as it wasnt intended to be charged, but suggested I give them the charged banking numbers. They (Autozones Management) AGAIN stated they couldnt do anything me. I am a corporate manager and find the lack of customer service pathetic. They made zero attempt to resolve the issue, they only said "Nothing we can do." My first thought was theft. Either their managers have zero authority or training to resolve customer issue or they simply do not care. Even some attempt to resolve my issues (hell fake it) would have made me feel a little better. My family and I have been going to Autozone for 20+ years. However after this treatment I simply cannot do business with them in the future as I have lost confidence and trust.

David Johnson

I went to get some light bulbs for my trailer. I have purchased lights for my 2006 Kenworth. I asked for light bulbs and was pointed to the lights. I found the one and went towards the counter where 3 employees and the manager were. One said they will take care of you at the end counter. I said "not even a can I help you. " I asked if I could purchase the bulb I had found and the one I had not in a commercial pack. The mgr called the store I thought we had an account at. Through this embarassment and I put the bulb I had found on the counter and left the store. I told them I would go to NAPA they would have them. As it turns out Orielys Auto parts had what I wanted. Ironically they are across the street. My feeling is I will not waste my time or recommend anyone using AutoZone in the future. Not only did you lose a$17.00 sale but I will actively recommend and seek my parts and accessories at Napa or Orielly Auto Parts.

Chase Hess

I only go to Autozone when I cant find what I need at OReilly. I am a hobbyist mechanic and perform mainencance and repair work on around 30 cars on a regular basis for friends, family, neighbors etc. Im in the parts store AT LEAST once a week and buy a lot of parts, tools and supplies. Autozone always wants to push their generic-brand Duralast parts since that is mostly what they carry. I have had nothing but problems with Duralast parts in the past and would much rather buy a national brand part. Long ago I learned not to stake the reputation of my work on Duralast parts--I was embarrased too many times by having to redo a job for an acquaintance because a cheap Autozone part failed after a couple months. I insist on top quality parts, which are hard to come by at Autozone. I come to Autozone as a last resort and then will only buy name brand parts.

Stein Svare

I worked with a wonderful lady by the name of Jessica Reese. She was extremely polite and friendly! She was extremely helpful and understanding! It was really nice because I ran in 30 minutes before they closed. And everyone knows by that point everyone wants to go home. She was so awesome! If you go here I recommend working with Jessica! 5/5 stars!

graham coppard

We Always Get In The Zone ,.Wifey Agrees ,. 99.9% , Always Kind And Well Trained,. Most Of All , We get The Most Quality For, Our Familys Dollar,. , Hit any local Loction from this West Jordan, One to Sandy ,. Always Looking Out For Key Words And Needs , Of tbier everyday consumer ,.

Lee Hornsby

Jeremy is an extremely helpful guy. Best guy for straight answers when it comes to common car problems. Recommended a place to get my brakes done after I purchased them from AutoZone....Brakes Only....Buy your parts at AutoZone then hit up Brakes Only to get them installed.

Kenny Washburn

If I could take stars away I would. Exactly the reason why I never go here. Dumb fckers didnt even know the difference from an inner, or an outer tie rod tool! I understand its not common knowledge, but you should at least know it if its what you do for work!

Darrell Logan

I like this place, always nice, free diagnostics, battery charging, free tool rental, good advice, etc. If I need a part they special order it and its there in a few hours to the next day, no extra charge.

Bizmo Humperdink

Depending on how caffeinated the employees are, service here can be good or bad. But they usually have what I need. You need to call them on the battery buy backs, they dont like to volunteer it.

Randy Smith

Really great experience! They tested my electrical system end helped me diagnose the issues I was having. Also, they let me use an online only coupon to save me 20%! These guys were great!

Jason Skowronek

Charles was very helpful. Helped test and install a battery. Talked about old VWs and gave helpful advice on how to easily determine if an engine is good or bad. Great experience.

Ryan Chapman

I really appreciated Angel and Dave helping me get a new tail light and even installing it for me. In and out in less than ten minutes. Thanks fellas! Keep up the good work!

Michael Forbush

I have been getting my oil from AutoZone for the past couple years and my shopping experience has always been great. Keep up the good work.

David Watts

I was impressed with the selection in this location. Many more items then other locations. Clean store with helpful staff.

kumenchi

Manager would not replace a battery that was under warranty and would not give me a jump start for my car so I could leave

Brian Zealley

Uncaring staff, poor selection of parts, and more expensive than other auto parts stores.

Kenny Parkinson

Friendly Helpful Staff. Helped me with check engine lights and advice multiple times.

Rhett Wilson

The staff here are always very helpful. The parts have always worked great as well.