Category: | Eye Care Center |
Address: | 148 E Winchester C-D, Murray, UT 84107, USA |
Phone: | +1 801-269-8804 |
Site: | visionworks.com |
Rating: | 4.3 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed |
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Lynn
Went in because they were having a buy one get one free sale. Was given a date of 2 weeks for my glasses to be in. Thought that was a long time because mine normally come in within a week. The first pair came in in 5 days and they called me. I wantedto wait until the second pair came in. After 2 weeks I had to call them to find out they still werent ready. There was an incident with one of the lenses and they were having to wait for new lenses. 1. Why is the second set going to take three times as long as the first, not only twice as long? 2. Why couldnt they be bothered to let me know what was going on? 3. Why was the guy so blasé about them taking so long with no communication when someone has given them over $500?
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David Chidester
The team at Visionworks was very helpful. Our doctor was excellent. They had a big selection. We had a clear explanation of our options, and they did their best to get my wife and I the best deal with the current promotions. They had our lenses in stock and were able to cut them and fit them to the frames the same day. I noticed the next day that one of my lenses had a minor scratch/defect. I took my glasses in to show them and they ordered a new lens to replace it. The lens came in a week later, and all I had to do was take my frames in. They replaced the bad lens in under an hour and free of charge. Im very satisfied with my experience and all the employees sense of customer service and professionalism.
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Katie Andrew
I took my son there first on a Saturday. The following week I went for my apt on Saturday. Both of our glasses were ready by Wednesday after each of our appointments. We went to the office in Murray on Winchester Street. The employees there and the eye dr. Were all amazing. Great customer service!! Without hesitation I will recommend this location to anyone! - Thanks Vision Works!!-
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Stephanie Adams
I was having issues with my insurance and they worked with me until it was resolved. I have never been treated so well. Amazing experience!!!!!! Recommend to everyone!
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abby nani
The staff here is amazing. They know all the ins and outs of insurances and are very accommodating. Great selection and easy scheduling.
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Alison Cowan
Everyone was very nice, friendly, and professional. I didnt have to wait. And the Optometrist did a great job correcting my vision.
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Heather Gallegos
ive gone there several years now and they even called me to remind me of my yearly eye exam these are amazing people
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Danielle Helbig
They were great! They helped me figure out a great deal with my insurance and were very nice! I will be going back!
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Mark Nash
5 stars-James has old school customer service,hard to find these days.
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Gerek S.R
Great customer service!! Great people. :)