J Brooks Jewelers

Category:	Jewelry Store
Address:	152 E Winchester St, Murray, UT 84107, USA
Phone:	+1 801-266-4747
Site:	jbrooksjewelers.com
Rating:	4.8
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed

Location

Photos 88

Reviews 11

Rj Forte

I was shopping for a 25 year anniversary ring for my wife and decided to try JBrooks jewelers. I was pleasantly surprised to find a very helpful and friendly staff and a comfortable atmosphere made the experience highly enjoyable. Their staff was very knowledgeable and helped me find the perfect ring out of the many different style options they carry. I found their inventory to be the quality of David Yurman, Tiffany and Co., Martin Katz, Tacitus Daniela, and other higher-end designers at much more reasonable prices. The ring they found me has the look as if it were right out of a 5th Ave., Manhattan showroom. Having purchased jewelry all over the world, I was pleased to find this level of quality here in my own backyard. I would recommend J Brooks Jewelers to anyone looking to buy higher-end designer jewelry from a reputable company that will also stand behind your investment and do so with the highest level of integrity... Plus you will love their "low-key zero pressure" approach and incredible price points! RJ Forte

Brian Johnson

They helped me pick a fantastic engagement ring. She loves it. 5 stars for that. As far as customer service and follow-through, I wouldnt give them more than 3 stars. (my experience may be an outlier to be fair). Heres a list of things they did poorly: 1.) Didnt follow through with images of what the ring would look like, despite a reminder, 2.) Didnt follow up with me about a completion date, despite a reminder phone call, and 3.) they didnt follow up on the appraisal they said I would get, 4.) They were dismissive of our concerns during the re-sizing phase, and the constant salesmanship to buy more was a little over the top. Our emotional response was akin to leaving a used car lot. They did work with us though, despite an initial protest. All issues are minor things that can add up, and are very fixable with a little thought and consideration. Very happy with the ring though.

Jonas Byrd

I consigned a few pieces of old jewelry with J Brooks and had to threaten to take them to court to receive the funds from the items that were sold. The items were consigned in July 2016 and were sold prior to Christmas, but when I called in the middle of January I was told the funds wouldnt be available until January 31 (that was not in the consignment agreement I signed). I gave them the benefit of a doubt and waited until yesterday (February 4) to collect funds from the sold items. When I called to arrange to pick up a check I was told I would now have to wait until February 14! They only offered to release the funds to me after I threatened legal action. Their business practices are extremely sketchy to say the least. Avoid this place like the plague!

Chanse Dahl

The people at J Brooks Jewelers were fantastic to work with. They have a very friendly staff that helped me with every step of choosing the perfect diamond for my price range and made me feel like I was getting the most bang for my buck. They attended to every need that I had and answered every question that I would ask. They have a wide variety of diamonds to choose from to help you choose the perfect diamond for your bride, but do not make you feel like a mass production jeweler. I have recommended them to many people already. I am happy to say that I am extremely satisified with my experience in purchasing my brides engagement ring and wedding band at J Books Jewelers.

Kerry Bowers-MacArt

J Brooks is one of the best jewelers Ive encountered. I purchased a diamond for my wedding set (a larger one for an anniversary), guard rings, and other pieces. I have brought pieces in to be appraised, and I find that they are impeccable. John even gave me an honest evaluation of a ring I purchased elsewhere, which was overvalued by the quality which I thought Id gotten. I would trust J Brooks with any appraisal, sale or repair work. Trudy has an eye for design and is very helpful. They recently adjusted a watch band for me, which I purchased elsewhere. I will buy my next one here for their stellar customer service.

Baily Hudson

J. Brooks is awesome. We bought our engagement ring over a year ago and we both had very picky style. We had been to over 10 jewelers and no one was as knowledgable, kind, fair priced, and honest as the people at J. Brooks. We found the perfect diamond for a great deal and with the exact setting I wanted. Their product is all very quality and the employees really take care of you. Whenever we needed something changed they were sure to fix it as soon as possible. And there were no pushy sales which was very nice! My husband and I will definitely return here if we ever need any jewelry or repairs. Best jeweler in Utah by far!

Jeffery Mason

I recently purchased an engagement ring for my partner from J Brooks Jewelers. My experience with them was absolutely wonderful. John and his staff were incredibly kind and inviting to me and my partner. They have a surprisingly extensive collection of unique bands for men. Not only did they assist me in finding the perfect ring for my partner, but also went out of their way to make sure it arrived in time for the proposal on New Years Eve. My partner loved the ring immediately, and ended up purchasing my ring from them as well. The staff at J Brooks is incredibly knowledgeable and will treat you like family.

David Munoz

Fantastic options and service at J. Brooks! My girlfriend and I looked at a few other options as far as locations but since the first visit, we felt right at home! They were very patient with all of our questions and decisions, showed us a variety of rings and diamond, while fully explaining and examining every little detail & they never tried to sell anything out of our budget! I recommend working with Natalie and Co. here at this location! They worked with me all along and cannot thank them enough for such a beautiful ring they helped me put together! Amazing experience working with them!

Kadee Rolfe

My family has been going to J Brooks for years and years and has never looked back! When it was time for me to pick out my own wedding ring, the first place we headed was J Brooks. The quality of jewelry and diamonds is top of the line and the selection is endless. The customer service is great and the vibe is friendly and welcoming. They want to make sure you have picked the piece youve always dreamt of and will do anything they can to help you to love your choice. I recommend J Brooks Jewlers to all of my friends and it will always be my top pick. Obsessed with my ring!!!

Laura Ashton

We love J. Brooks! Their business practice goes way beyond just selling jewelry. They develop a rapport w/ their customers which encourages a familiar, familial environment in the store. The one on one personal time & attention each customer receives is a testament to their customer service. Any question or concern or request weve had for them has been immediately addressed. The people @ J. Brooks will make you feel like you are their most important customer. Not to mention they sell gorgeous & unique jewelry. Would highly recommend!!!

Anon Amouns

If you want to sell a diamond, I cannot say enough good things about John Brooks and J Brooks Jewelers. I was extremely impressed with the detail and straight forwardness of our transaction. John is an honorable, fair man who took the time to explain both the process of selling a diamond as well as, a reasonable and fair expection of price. Integrity and honor..... I wont hesitate to do business (either buying or selling) with J. Brooks in the future. Thank you John, you are a gentleman.