GoWireless Verizon Authorized Retailer

Category:	Cell Phone Store
Address:	1791 W Traverse Pkwy d, Lehi, UT 84043, USA
Phone:	+1 385-336-2449
Site:	gowireless.com
Rating:	3.8
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–4PM

Location

Photos 15

Reviews 10

Scott Paul

A younger bearded man was super fast at getting me my phone today and I thank him for that. I tried to make sure the cost was the same as going to an actual Verizon store and not a authorized reseller (I have always been weary of resellers), but no real issues at all. I get home and see an email telling me that I made a smart choice getting insurance...wait, I never was asked or accepted insurance. I feel that the dude just let that one slide while I was quickly signing things on a screen. Not cool, but I did call their customer service in Boise Idaho and a guy helped me out in seconds and I had that removed. not a 1 star experience but not much more when I could have been spending $11 on insurance I would never and have never used. Stick with official Verizon stores.

Ashley Kazimer

I came into the store on Wednesday night. There was no one in there, but it was really nice to see Juan straighten the inventory and not consumed by his phone. He greeted me as soon as I walked in. I asked him a couple questions about my new phone (iPhone 7). I was disappointed with my phone and he addressed my concerns perfectly and made me feel more comfortable with my purchase. I really appreciated his candor and excellent customer service. I didnt feel ignored or shooed because I wasnt spending money -- as has been the case in other Verizon stores. Thanks, Juan!!

Amy Sanderson

Yikes! We bought a gizmo and had it as the primary account (only account) and were told we could set up a version account online to pay bills ,etc. That isnt even possible with the gizmo because it cant receive regular text messages. My hubby went in and they totally blew him off. Luckily we paid over the phone through costumer service. Go somewhere else, they are only interested in helping you if you are setting up new accounts and even then they dont give you the info you need.

Julie Kelley

They were amazingly helpful. I work a weird schedule and instead of making me come back for a product they had just sold out of, they went the extra mile, (literally) and drove to another store to get what I needed so I wouldnt have to come back. They were so great. Adam and a nice blonde woman, I never did catch her name (just her music preferences) were just so incredible. Thanks guys!

L P

I went in to look for a new phone and talking to on e of the rudest employees from any store I have ever talked to. I will never return to this store since they seemed to think hiring a person like him was acceptable. A low standard in the hiring process leads to poor customer service; which is something a company like this should focus on.

Rebecca Lambert

I had a very good experience at this branch. They were very good at explaining all of my options while listening to what I wanted. I never felt like I was being pushed to any product, which was nice. At the end of the visit I walked away with a great deal that worked best for me.

Fredia Shumway

Ben, Katie, and Blake were absolutely amazing to work with! They walked me through all my options and helped me find exact phone that best fit my needs. I will definitely be coming back for all my families phone needs!!

Josh Heid

Great service, very helpful, highly recommend others to go there. Blake was friendly and informative. Overall, they have the customers interests in mind

Bobbie Bates

Nick and Katie were so helpful. This store is where I will be going for all I need in the future. Definitely telling my friends.

Linda Graves

Benson is the best! Staff was also nice. They always take good care of me and my phone.