Burton Lumber - Layton

Category:	Building Materials Supplier
Address:	1570 W Gordon Ave, Layton, UT 84041, USA
Phone:	+1 801-547-9411
Site:	burtonlumber.com
Rating:	2.7
Working:	7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 8AM–12PM Closed

Location

Photos 13

Reviews 8

David Soares

This is one of the worst companies Ive ever dealt with before in my life. No exaggeration! They delivered to my house 45 minutes early, when we werent ready for them. I let that roll of my shoulders at first, but then things got a lot worse! They had me sign a paper they didnt explain, which I thought was saying that I was receiving the lumber. Then they proceded to unload in my drive way as I had requested. However, unbeknownst to me, the method of unloading. They tilted the flatbed of the truck and drove forward, carelessly letting 1000s of pounds of lumber slide off and onto my frozen concrete driveway. It hit so hard that it shook our entire house! I called Burton Lumber shortly after to inform them of what had happened and to ensure they planned on taking responsibility of the damages to the wood &/or concrete that may be damaged. Matt (I think that was his name) responded without apology, telling me that I signed the release of liability waiver. (The document I thought was merely stating that I received the lumber, having signed before they plopped it in my drive way) I couldnt believe he was trying to put everything back on me! I will never do business with them again. Id rather pay more money some where else. If there are damages which Burton Lumber owns up to then Ill remove this post, but if not, it is still here as a testiment against them. Anyone doing business with Burton ought to know what they are getting into.

Rob X

To the jackal known as DAvid Soares. ( soreass ) that bitches about a company being early on there delivery. I bet if they were late he would complain still. Mr. Thurgood cant read a tape and obviously the sales person cant either. Whoopee. Let me now tell you why I shop here . Because it a local base company to keep the money in utah. Second they fork lift my loads on my job sites they do charge money but wood is set on the ground and it doesnt hurt the frozen dirt or concrete ( David take. Notes ). Mr sales person thurgood. Learn how to read a tape if you need a private lesson in my trailer let me know. Anyways your burton guys keep up the good work. Thanks

A Private User

Advantage to the consumer, This guy failed a business and wont honor my warranty because he changed companies. He claims his business is no longer, and he works for burton lumber. 5 Stars is what he used to claim and still does I give him zero but google wont let me. BUYER make sure you dont over pay for the Quote best in the industry.

Samantha C

So david, they did exactly what all lumbar companies do, you signed the waiver. Im confused. Ive ordered from them multiple times and never had any problems. They dropped the load in the same way. I ordered a kit from them for my basement and they dropped it in my driveway. No problems. Standard procedure. You are nuts.

Jared Muir

I love this store close to center of valley, they always help me find what product Im looking for, and will deliver or let me pick up. take payment over phone and my crews and swing by an pick up. if there an issue on size of door they have always taken care of it for me . jbm

Robert Thurgood

The salesman came to our job site, ordered the wrong size hanging barn door. When the door was stained and hung we realized the size problem, called the salesman and his manager. They said it was our problem. The salesman took the measurements, so whose fault????

Andrew McCoy

Absolutely terrible experience!

Joshua J

Bad Customer service. Slow.