Category: | Jeweler |
Address: | 4809 Old Bullard Rd #300, Tyler, TX 75703, USA |
Phone: | +1 903-526-3061 |
Site: | ramseyfritz.com |
Rating: | 5 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM Closed |
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Kelli Kelley
After being quoted almost $100 from another local jeweler (who used jeweler lingo that I did not understand at all!) to have my pearl engagement ring repaired, I decided to do a little shopping. I wanted to do business with a local establishment, and upon reading the other fantastic reviews, I gave Ramsey Fritz a call. LeaAnn answered the phone and immediately put me at ease by explaining exactly what she would need to do and how long it would take. She even gave me tips on doing it myself "if I was crafty." (Which I am not!) After our discussion, she told me to bring my ring by and she would take care of what I needed at no charge. I offered to pay for the excellent service she gave me, but she would have none of it. I plan to return after the holiday season and get them to put prongs on my ring for extra security. What it all boils down to is friendly and reputable customer service. LeaAnn and George spent time talking shop with me and giving me pointers for best practices with my ring. Even if you dont go for the jewelry, you owe it to yourself to check out their gorgeous antique silver, art, and other beautiful pieces for your home. I highly recommend Ramsey Fritz if youre looking for genuine people and quality service.
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Drew Splawn
Both LeaAnn and George have made me a customer for life. My fiancé, Abbi and I had a terrible experience before finding Ramsey Fritz. We were both discouraged and almost completely turned off to making any more efforts towards purchasing an engagement ring. After the first meeting with LeaAnn, she turned our sour taste of ring shopping, into a fun and exciting experience-- the way we both envisioned it should be! They spent several evenings allowing us to come in after store hours, never once feeling rushed. LeaAnn ordered in and presented rings with different characteristics for Abbi to see. She actively listened to what Abbi liked about each, rather than trying to tell her what she should like. LeaAnn was able to capture all the qualities of every aspect Abbi liked in the rings and ordered in the perfect one! What was taking Abbi and I, over 3 months of searching, LeaAnn was able find after just one meeting! The warm welcoming atmosphere, extensive knowledge, talent, and ability to actively listen to their customers, gives them my highest recommendations-- 5 stars! They both went above and beyond aside from the ring itself, to help me in my timeline and budget as well. Abbi and I both look forward to more visits to come!
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Kevin Barnard
Me and my fiancee put off purchasing our wedding bands until only a few weeks before our wedding, and so we had planned to spend an entire Saturday going into jewelry stores in Tyler. Ramsey Fritz was our first stop, and we were quickly blown away by LeaAnns willingness to help us find our perfect wedding bands (even though we werent spending nearly as much as many of the customers that likely come into the shop). We found rings that we liked, and she was willing to set them aside for us while we shopped around at other jewelers. Before we left, we asked if shed be willing look at my fiancees bridal necklace. (It had been purchased elsewhere) It wasnt sitting correctly on her neck, and needed to be repaired. LeaAnn took extreme care adjusting the necklace so that it fit perfectly. While she was doing this, she even put our engagement ring (also purchased elsewhere) in the cleaner. After we saw how well she treated people who hadnt even committed to buying anything, we made the decision to purchase the rings wed picked out earlier. Im sure we will have no issues with the rings we purchased, but if for some reason we run into something, I am confident that LeaAnn and her shop will take great care of us.
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Taralyn German
I can not say enough good things about every experience I have had with Ramsey Fritz. The customer service is beyond excellent and you truly get one on one time with a professional who cares! I was referred to them by a friend and have in return referred people there as well. The selection is unique and the design ability is amazing. You will not find anyone more particular about the way your jewelry is handled, fixed, or taken care of than Mrs. Leanne. She has a passion for every piece and you feel it when she is helping you. Like I said before, I can not say enough good things about the quality, customer care, and experience you will receive at Ramsey Fritz. Check them out you will not be disappointed!!
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KeelyJo Stroud
We bought our wedding rings here, and could not have been more happy. They made it such a happy, easy experience! They gave their honest opinions on how the different rings looked on us, and what looked best with my engagement ring. It was the first and only place we looked, there was no need to look further after walking in their door!
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Bill Mohl
The most down to earth and helpful folks I have ever found in a jewelry store. LeeAnne spent a lot of time with me and helped me with the purchase of a set of pearls for my wife. She was so helpful and transparent. They really seek to really serve their customer which is a unique and pleasant experience.
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Teri Killingsworth
I absolutely adore George and LeaAnn! They are knowledgeable, kind and always on the top of their game. The attention to every detail and the excellent customer service set them apart from every other jeweler Ive ever known. If you have any jewelry needs Ramsey Fritz is the place to go!
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Scott King
Ramsey Fritz Jewels has a wonderful selection of truly beautiful jewelry. The staff is always helpful and never pushy when I go in to shop. The prices are more than fair- that is what keeps me coming back! Id definitely recommend them!
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Mackenzie Watts
Will definitely be coming here for my future jewelry purchases. They are so friendly and helpful here. Made sure I went home with sparkly diamonds and even cleaned my college ring for free!
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Gena Himes
Beautiful jewelry and wonderful customer service. I had my wedding ring reset in a custom made setting. LeeAnn and George did a beautiful job and made sure it was perfect.
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Lillian Everson
They made my first time coming in here a positive experience. I definitely plan on returning, the pieces I purchased were very good quality and the pricing was fair.
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Tara Welsen
They made my first time coming in here a good experience. Their knowledge and expertise with the items was great and so helpful when choosing the right item.
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Michelle Dipala
I had a ring sized last week and I was very happy with how it turned out. It fits perfect now and they were friendly and helpful when I went in.
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Diane Hughes
Ive loved everything that Ive bought from here. Theyre so helpful when I come in and always take the time to answer any questions that I have.
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Ronni Hoeffler
The selection of jewelry is wonderful. The service was extraordinary. Prices are very fair. I plan on buying more jewelry here.
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Dana Cesil
The owners are so great, always wanting and willing to help and make your shopping experience a positive one.
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Laurie Allen
Theyre always very courteous to their customers and take the time to help me find what Im looking for.
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Sue Paller
They have a lovely selection of jewelry and are great with repairs.
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Shannon Moreno
They know their jewelry! Very patient with newbies like myself.
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Larissa Cohen
Everyone provides a personal shopping experience!