San Antonio Jewelry

Related:	james avery live oak
Category:	Jewelry Store
Address:	1874 North Loop 1604 W, San Antonio, TX 78248, USA
Phone:	+1 210-340-8689
Site:	sajewelry.com
Rating:	4.2
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM Closed

Location

Photos 19

Reviews 15

Michelle Torres

Terribbke! They pulled a bait and switch tactic on me, quoting me one price for a custom piece and then increased the price once I had already paid the deposit. The owner Jaime is rude; he doesnt train his employees on how to effectively communicate about how the process of having a custom piece made works there. They tell you they want to make you happy and never mention that any change you make whatsoever increases the initial quote. And forget taking a picture in as a guide--they will copy it and never hear anything else you say about what you like or want to change about the picture. Absolutely the worst experience Ive ever had !! The owner, whose supposedly been in business over however many years he touted, went as far as to yell at me over the phone and blamed me for his sales associates inexperience and lack of communication. Note: I asked the SA at least twice if the price was going to change and she told me, "No, we only charge for the design, not the gold or diamonds because thats minimal in cost." Looking back, this shouldve been my clue that she didnt have any idea what she was talking about. Thankfully I went to another jeweler in town who was able to make exactly what I wanted! Besides, from what I was told and in my opinion, the jeweler from Claifornia they use to make custom jewelry can be likened to a wal-mart. There are higher end jewelers who carefully handset and take their time. My recommendation would be to do your homework before you settle for this place.

Jaime Gage

My experience personally over the last 20 years of doing business with S.A Jewelry has been great. Holly and Jaime have always been wonderful to deal with. I recently got married and had a family heirloom in the form of a engagement ring that I had presented to my fiancee. Unfortunately, it was stolen just a few weeks before the wedding. I went straight to Holly and explained the situation. She took the time to empathize with my situation and put me at ease. Holly asked for pictures of the ring and the matching wedding band which I left with her. From those pictures and the matching intricately woven wedding band, they were able to recreate the custom piece to match and fit perfectly. I will never go anywhere else. They are the best!

Susan

I went to see Holly at San Antonio Jewelry to have a custom piece re-done. She had been recommended to me by two very good friends. I could not have been happier--Holly is gracious and lovely to work with, as well as completely professional in her vast knowledge of gems and settings. She gave me several suggestions and worked with me until I was completely happy. The end product was exquisite and she got it done in less than a week. I will go back and look forward to working with her again.

Jerry Courson

I have purchased jewelry from Jaime and Holly since the early 90s. They have always provided excellent value for a very reasonable price. I no longer live in San Antonio, but I return for all my jewelry shopping. In just the last 5 years, I have purchased at least ten pieces with complete satisfaction. None of the items purchased have needed repair, but I feel sure Jaime would stand behind every item he has sold me. I highly recommend San Antonio Jewelry.

Angela Picton

We have been clients of San Antonio Jewelry, Holly and Jaime for 20 years. They have every option you could ask for in fabulous jewelry. They can even make your dream piece come to reality at great prices! Absolutely lovely pieces, selection, atmosphere and client services. All of their trained associates are more than qualified to meet your every need and it is their pleasure. The only jewellry store our family would ever consider patronizing!

Jason Hind

Shopping for and buying an engagement ring can be overwhelming to say the least. The more I learned the more confused I became. Until I met Jessica with San Antonio Jewelry. She got me to focus on what was really important and I left the store with the perfect ring! Thank you to SA jewelry for making my time with yall so smooth and enjoyable!! I was happy to also buy the wedding band from Jessica and SA jewelry as well.

brosan

The staff is very nice...but, heres a tip: When closing time is 6 oclock a customer should be able to enter at 5:59 pm and still shop. We entered at 5:40 and 75% of the jewelry was already put away. The excuse was that "it takes an hour to put all the jewelry in the safe." Thats lame. Its obvious the staff is more interested in going home than selling jewelry. I wont be shopping here again.

Jennifer Jay

Ive had wonderful experiences every time I go into this store! They are able to order or design jewelry at any price range but the pieces in store tend to be on the higher end. They carry beautiful costume jewelry too. Since the store has a laser they are also able to repair costume/gold plated jewelry, not just solid gold/silver! The engagement section is MASSIVE!

Austin Evans

Have been using SAJ for about 8 or 9 years now and have bought several pieces from them with no issues. Have had my Rolex serviced and bought the wife some bling over the years and have been very happy with my purchases. They are up front about total costs and it always helps to have a budget when spending money for whoever your spending it with. Highly recommend.

Crystal Rodriquez

I recently had to have one of my rings repaired. My ring has avery detailed and unique design. I broke a part of the design that I figured was unrepairable because of the detail involved. I took it in to SA Jewelry as a first timer and was pleasantly surprised that they were able do it. It looks fantastic and all I can say is that I am very happy! I highly recommend.

William Potter

I had the pleasure of using San Antonio Jewelry and being personally guided through the diamond buying and ring creation process. The team at SA Jewelry ensures you are fully informed and treats you like you were family. Im incredibly thankful for their expertise and the excellent quality product they created for my now fiancée.

Frank Kvapil

I have been a customer of San Antonio Jewelry for over 25 years! All of my jewelry needs have been purchased from them during this time. I personally know the owner, Jamie Goodwin, and I can attest to the quality of their jewelry, their service and their pricing. Plus, they are the friendliest. The very best!!!

Carthy Flowers

Every piece of jewelry I wear is from San Antonio jewelry--from the November topaz ring I got when I graduated high school, my wedding band/engagement ring, to the charms around my neck with the names of my two children. Although we live in Houston, we wouldnt shop anywhere else for our jewelry.

Alexander Carr

I went to Jaime because my dad has been a customer of his for many years and so I was not surprised when I had a great experience. He worked with me on every step even though I was all the way in Minnesota. I was able to find my fiancée the perfect ring!

Marvin Davis

Jaime and Holly have always given me the best price on jewelry. Always friendly and knowledgeable. They have designed and created beautiful pieces of jewelry for my wife and son. And they stand by there warranties. Thank you Jaime and Holly.