Beauty Plus Beauty Supply

Category:	Beauty Supply Store
Address:	1331 S WW White Rd, San Antonio, TX 78220, USA
Phone:	+1 210-337-1515
Site:	beautyplusbeautysupply.com
Rating:	4.3
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 12–6PM

Location

Photos 1

Reviews 17

Jewel Terrell

I have to share this. The selection was nice but what in the world was up with that security guard in the yellow shirt. My Mom and I were in the area and decided to stop at this store. We have been looking for a beauty supply store with a good selection I make special wigs and some of my clients prefer special hair. We are not San Antonians and have been ordering our hair needs offline since we have came here for family. My Mom was just here to visit and was looking for a ready made wig with a part down the middle which is something different for her. We made a special trip to this store by recommendation and it was awkward. That guy was staring us down like we were going to steal something. It was soo uncomfortable. I get it people are sick and steal things but man I will never get over feeling just violated like I was expected to have criminal intentions. It felt ugly. We could take a step with out the googly eyes. Then my Mom overheard him talking about some situation he was in and he told someone he would shoot them. She was freak and immediately wanted to leave. She is a sweet lil timid Christian lady. She was done. I saw some nice wigs and great brands in there. The lady at the wig counter was nice enough. My Mom asked for a suggestion, she gave a simple answer and that was it. Mind you there wasnt anyone else there, she could have gone an extra step. Then maybe that is asking too much for above and beyond customer service. I am not used to the bare minimum but I guess that is the standard here?. We had gone to the other two stores on that strip prior and they cared even less. This is why I gave one extra star. My suggestion: Customer service is everything. Engage everyone regardless every time someone enters. We were greeted with a Militant Macho Older Midget Guard (?) with a gun at the door. Who had a fixed gaze on us as we browsed. Hell I was afraid to touch the price tags or ask a question. Develop a process or a system for the staff to recognize suspect behaviors. From the Cashier to the wig counter lady. Tap the Guard brain. I am pretty sure he can help develop some training or invest in some. I highly recommend. Reach out to a Security consulting firm. No matter the size of a business having tactics and procedure of this types helps everyone and reinforces the responsibility each staff member had to the business. This made us leave and we came prepared to stock up. If you must have a guard. He needs to refine is process. He can be just as friendly and vigilant at the same time. A dishonest person would not know where he was coming from if something happened. I would be more shook if the guard with the smile on his was the one that whooped up on me. Scare tactics are distasteful in business these days and intimidation eventually will be bad for business. I suggest a more psychological approach. At the same time I truly am sorry that this shop has to have this level of security. That makes me sad. Everyone there is probably decent honest folks trying to run a business. Where there is decent people there are weak minded individuals. God bless everyone there. I wish you all blessing and peaceful days ahead.

Misty Muncy

This was the best place to find quality hair with a vast quantity of selections to choose from! It was a long over-due undiscovered gem that I finally stumbled upon after I had moved I ended up having to search all over town for a place closer than the usual wig boutique that I used to go to. This place was a huge surprise to what I assumed was going to be a minimal amount of selection to choose from, but turned out they had JUST as MANY wigs to try on as all the other places in town! The entire staff takes every bit of their time to help you find the items you are looking for. They even keep up with ALL the OTHER BOUTIQUES around San Antonio comparing in order to compete on wig prices!

chetan blackman

This is my go to spot for personal beauty supplies.They have a large selection and the store is always in order. I like the fact that they dont eyeball you or follow you around like your trying to steal something.They let me shop in peace!I like to look at their wall of shame for shoplifters lol.

Valencia Williams

They have a great variety and were very helpful. I like that they didnt ask me too many questions while I was shopping, but let me approach them when I needed assistance. Will make this my new spot to get product.

Creative Data

Wide variety of products and deals for discount card over 30$ spent. Very Nice staff Outside of building looks shabby a refreshing coat of care on logo sign cause I thought they were closing

Jamie Cortez

Me and my sisters went on 4/23/16 to try on wigs for the first time and the lady in the back i didnt get her name but was so friendly and was very helpful! I am definitely going back!

LU MACINTOSH

Ive always had a positive experience @ this store. The clerks are nice enough. Not overly friendly but nice, which is just fine with me. Every time I go there I buy something.

Luis Ofray

This store is a one-stop shop for men and women looking for hair and beauty supplies. The staff is very knowledgeable and helpful everytime I go.

Joseph Alejos

I love this place!! Very nice, helpful staff. They have your must needs when you work for a barbershop/ salon.

Katherine Neagle

Great prices, helpful staff! Never felt bullied or snubbed like in some other beauty supply stores.

David Dupree

They have publicly stated that they would rather not service the AA or Spanish community

Bobbie Stryjk

My favorite spot when it comes to my hair care and make up...I Lv beauty plus

Javier Romayor

Great place and always have a smile on here faces...great business