Ace Hardware

Category:	Hardware Store
Address:	2631 TX-35 BUS, Rockport, TX 78382, USA
Phone:	+1 361-729-8600
Site:	acehardware.com
Rating:	3.8
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM

Location

Photos 100

Reviews 9

Joy Rayborn

I have been frequenting this Ace for quite sometime. The owner is an amazing man. I went in yesterday, October 17, to buy a bench vise and air compressor. I have never been so disrespected by an employee in my life. I had been working on a boat all day and was greasy. I was stopped when I walked in by a young brunette cashier and asked if I needed help. I said no thank you, I know where everything is. It turned out I could not find another item I wanted to purchase, so I went back to her and asked where it would be. The answer I got left me flabbergasted. She rolled her eyes and said im busy. She was not doing anything besides talking to other employees. She then turned and said besides, you said you know where everything is so im sure you will be fine. I asked to speak with a manager and was told she was sure I could find one of them as well. The employee she was talking to said stop it Rebecca or something similar. He said I would love to help you, but by that time I had it. I will never step foot in that place. As I was leaving she told the male employee, it isnt like this is an important job where I need to deal with assholes, laughed and said to me loudly, have a great day. I will be taking my business elsewhere and letting all my associates know that the kids run the place and obviously management does not care. I called later to have the phone answered by the same girl. I asked to speak with a manager and was told none were available and a quick goodbye and hang up. I will be writing a letter to the owner, as well as leaving a review on yelp, Facebook, and anywhere else you can.

Eduardo Naranjo

They sold me a craftsman power washer and it failed within 3 weeks of usage and they wont give me a warranty replacement i have to go through craftsman if i had bought it through sears there would have been no questions asked ace should stand behind their products

Alberto Sanchez

Great hardware store. The new store is like 3 times as big as the old store. Excellent customer service. This is my go to place when I need something.

Brad Wakefield

It cost over $30 to have my 11 lb propane bottle filled. I have never paid more than $15 anywhere else. They call that gouging where I come from!

Tersero Remod&Paint

Over phone with guy named Robert. Very nice, very professional. Answered all my questions without any attitude. Love this place. Thanks ACE

David Rogers

5 Stars for this excellent everything-you-- need-they-have-it store !

Arlene Silva

Love the store and employees!!!!!!!!

Grim Reaper

Very friendly helpful staff

Robert Kennedy

Good product selection.