Walgreens

Reviews 21

SH

Shilah Phillips DeShazo

I used the Walgreens photo center to print some wood panel photos and I had a horrible experience. The photo tech was very rude and the staff was incompetent. The wood panel print I was purchasing was a gift for my mother-in-laws birthday. The quality of the photo was dark and blurry. I told the checkout clerk that the photo was too dark and blurry and the photo tech came over and told my husband and I she could do nothing to the quality of the picture because it came from facebook. The photo was one of our professional wedding photos exported from my computer . I exported 1200x800 image saved file sizes at jpeg quality 10 /40KB to 2MB. This facebook accusation was very confusing. I was not sure why she thought I would take my own wedding picture from facebook. The tech was very arrogant, rude, condescending, ignorant and a know-it-all. Her comprehension and knowledge of photography was inaccurate and limited. She stated 4 different times during the conversation that the image had come from facebook. I took it as a personal attack towards my husband and I. I quickly realized that I was not going to get the photo gift that I purchased for my mother-in-law and proceeded to buy my other wood panels (8x10 on sale for 11.99 each). when I got home I could see that the other panels had bubbles in them and were not properly bonded to the wood backing. I received poor customer service and a poor product. I did reprint the the same photos that evening on wood paneling at the Custer location (in Plano) and the quality was great. Same photo ,no blurriness , no darkness and no uneven bubbles.

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JE

Jerry DeJulius

I cant begin to express how upset Im with this store and to think the Manager/Sales Clerk feels she could pull one over on me concerning pulling reduced price tickets (in two lacations) which were left on from last weeks sale for Arizona Iced Tea. When I went to check out the cashier requested a price check as the reduced price was not showing up. When the Manager/Sales Clerk returned she requested I show her what I had seen and low and behold, when we walked over to the display the reduced price tickets we gone and only the regular price tickets remained.....This Black Lady should be fired for trying to deceive a valued customer and I can assure Walgreen I will NEVER shop this store again....NEVER....and would not recommend this Walgreen to any customer.....just read the review.....they do tell the real story as how bad this store and associates are......

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Jennifer Jones

TERRIBLE!!!! THIS PHARMACY IS THE WORST... THEY DO NOT GREET YOU< THEY DO NOT HELP YOU> THEY IGNORE YOU> THERE ISNT ENOUGH PEOPLE WORKING THERE TO GET THINGS DONE and THEY ARE JUST RUDE!!!!!!! IF YOU CAN AVOID THIS PHARMACY< DO THAT>>> I GET SO MAD WHEN I GO THERE THAT IS RUINS MY DAY< THAT IS HOW RUDE THESE WORKERS IN THE PHARMACY ARE> THERE NEEDS TO BE A REVAMP WITH ALL NEW PEOPLE!!!!! HELLO MANAGEMENT< GET TO WORK ON THIS CRAPPY PHARMACY AND THE CRAPPY WORKERS WHO CANT SEEM TO GET ANYTHING DONE< OR JUST SAY HELLO TO CUSTOMERS!!!! UNBELIEVABLY BAD!~

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VU

Vu Nguyen

Travis - Assistant Manager of this location has failed miserably tonight. Failing to fully understand your stores policies can be forgiven. However, failing at your primary responsibility, customer service, is inexcusable. You simply do not de-escalate a situation with your customer by arguing with them and by walking away stating you "dont care". Perhaps it is time for you to search for a profession outside of the customer service industry.

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CO

Cobra Trading

I would give this Walgreens a zero if it were possible. We have been using this Walgreens for years and the service has become beyond horrendous. If you want to be informed that prescriptions are ready when theyre not or if you feel like getting berated by pharmacy staff, this is the place. Make the drive to a different Walgreens or CVS. Obviously management does not care, nor monitor interactions with customers.

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SA

Sarah Hessing

The pharmacy staff is always rude and can never get our order straight. I have been shorted pills, been yelled at, and repeated been spoken to as if I am a moron. Todays phone call by a condescending "Skye" was the last straw. I will be transferring all of my prescriptions out of the Walgreens system immediately!!! I will NOT be treated rudely by their staff another minute.

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MI

Missy Protas

Ive been going to this pharmacy for years, for mere convenience only. They have yet to ever get my prescription correct. There is always a long wait even if I have a refill waiting. The staff is lazy and extremely unhelpful. Every time I pick something up I leave angry. Im finally giving up and switching pharmacies. This is the worst Walgreens!!!!

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A Private User

Went to pick up medicine for my pregnant wife, the pharmacist said, "We know your wife isnt pregnant." and would not give me the medicine. I said how do you know that? He said because it says so in the computer. I dont know what to say except that It’s obvious why this one couldnt get his doctorate.

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SE

Seyed maghami

Very Good! They called me 30 minutes after my doctor visit to let me know my pills were ready. They were quick and courteous. Recommend this place to others. I know this store is very busy due to its location, but the folks did a great job.

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A Private User

Agree with previous comments. This Walgreens lost my film, and when I inquired about it, the staff was unhelpful - each directing me to another person. When I finally spoke with the manager, she acted as though she did not even believe me.

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JO

Jordan Alyousef

Bunch of morons that have no idea where anything is. Asked the manager to help me find something and while on the way to find it, he stops and helps another customer and gets side tracked for 15 minutes. You guys suck, honestly.

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WI

William Herring

They have apparently improved in all respects. Now, one is greeted with a smile and "can I help you" or "be right with you!" I go there regularly and am always helped when needed in the store and in the pharmacy.

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KR

Kristin Briley

The staff has changed and has improved. The inside clerks are nice, polite and helpful. But this location is still super busy in the Pharmacy during peak hours. Use pharmacy during off hours.

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RA

Rae Ann Griffin

I love this Walgreens! Every person that works in there is friendly and helpful. I have been using this store for over 10 years and will continue to do so in the future.

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EL

Eli Yaremenko

This is the slowest pharmacy Ive ever experienced. In addition, the service staff is rude and not helpful with some serious attitude issues. Avoid at all costs!!

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KA

Kate Petty Zandstra

Rude and incompetent photo techs. Printed the photos wrong and told me all I could do was go home, place the order again, and come back later.

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DE

Devin Lee

Pharmacy Techs were worthless.. They were not knowledge about products. They had attitudes, rude, and inconsiderate. Dont come here.

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JU

Juan Ontiveros

Clerk was courteous, he even remembered me. Maybe it was a slow day. Place looked clean. Was assisted quickly.

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MI

Michael Arnold

Super nice staff. They went out of their way to help me find something. Also open late, which is nice!

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ST

Steve

I asked if they could rush my prescription and they had it ready in less than 15-20 minutes

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A

A Private User

rude and judgemental high school drop out clerks. I will have my scripts transfered

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