Kroger

Category:	Grocery Store
Address:	7201 Boulevard 26, North Richland Hills, TX 76180, USA
Phone:	+1 817-281-4007
Site:	kroger.com
Rating:	4
Working:	6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM

Location

Photos 100

Reviews 19

Ashly Wadley

Some of the employees at this location offer some of the worst customer service Ive ever seen. I used self check out today, when some of my coupons wouldnt scan, instead of just adjusting the transaction like they have done in the past, they made a huge deal about it. The employee went back and forth to registers, and left me standing there while she helped other customers. As this was happening, I could see 4 other employees standing around by the front, and the registers. I finally got the employee to take the items off of my transaction and give me back my coupons. Through out this whole ordeal, both employees involved barely spoke with me, they did not seem to care at all that they had an unhappy customer. They took their time, and held me up for 25 minutes. This is a nice area, and the store is clean, but I cannot believe the horrible service I received today. The employees obviously need more training on how to handle issues with transactions..and better yet, how to treat customers.

Chia J

Every time I go to this store I leave mad. I pay for my stuff, but I dont come home with it. Im tired of giving my hard earned money to this store each week and I have decided to never use this Kroger again. Some of the cashiers (not all of them) seem to have a chip on their shoulder. I dont know if its cause they are just tired or what, but it seems like I can never get a good attitude when I come in. I believe in giving people chances, cause I know that not everyone has a good day, but it seems like EVERY TIME I go in there, there is negativity.

Ashly Philyaw

I left my Kroger card at home and I didnt realize that the .99 grapes were only .99 with my card. So instead they were $6.70. Thats ridiculous! They should have ways of looking up your card so you dont have to pay insane prices. Other stores look your account up with a phone number. $28 for 5 small items. Thats insane to me. Absolutely ridiculous. I will. It shop here anymore. As a mother of 3 children I do not always remember to bring my card.

Gabby Ruiz

I had a raincheck for a certain quantity of items and I was using coupons.. The manager offered to get me what I wanted with no problem and my coupons werent a problem.. I came today and a lady named Glenda gave me the biggest problem because I was using coupons and was trying to find every reason not to help me. She wasnt even reading my coupons and trying to tell me I couldnt do it. Makes me never want to go again.

Renea Gonzales

The bakery!!!! Lisa is the best! She is the only reason I go in that store. This is the second year she has done my sons cake. I give her a theme and she amazes me every time. Something you would expect from a specialty shop! And since it is Albertsons they are super cheap compared specialty bakery! I would follow her I would follow her anyway having such great service. Wish I could post pictures.

alacia choice

If you value convenience over price then this is where you should shop. I can get my prescriptions, groceries, fill up my gas tank, and pick up some dinner at one of the restaurants that are conveniently located in the same strip as kroger. If the prices were better I would not set foot in that overcrowded, no close parking spots, and extremely long lines Walmart on precinct line..

Ashlea Jimenez

I really love this store because its right around the corner from my house. However, 90% of the time I go into this Kroger, it smells like sewage. Its so bad that I have to cover my face, and I feel like Im going to be sick. Its especially bad after it rains. Wish they would take care of it! My husband and I cant be the only ones who have noticed...

Jeremy Jackson

Mary Anna was the biggest b word I ever met. Abraham is a punk! I used to go there all the time. It stunk. I didnt know if the smell was the sea food rot Mary Anna. Anyway, my gf started working there. Then they banned me from that place. Well, I left the bi...! And moved out of town. But if I ever see Abraham, I feel sorry for him!

Terry Barker

Ive been a loyal customer at this kroger, ever since it came to this location. i just love all the employees and managers. They are so nice and helpful. Everytime I try to go to another store, thinking Im going to save money I just come out saying "I should have gone to Krogers I would have gotten better quality and better prices".

Matthew Stroup

This small Kroger cranks the volume of customers, but its limited space keeps it from carrying a larger selection of items. The deli did get Boars Head products a couple of years ago, which helped, but the size is the most limiting factor. Its not uncommon for an item to be out of stock quickly when it goes on sale.

Nicolas Luksetich

Genuinely felt like a lower class Kroger. Less selection in generally popular items (cold monster drinks); deli fresh items appeared as though they were made post-hast. If I could suggest anything I would urge the managers to visit Alliance Town Square - Kroger or even Denton - Kroger.

White Label Entertainment

This Kroger is older but still has alot of great selection. Friendly employees. I love the handmade Sushi from here and you can never go wrong with about almost anything from the deli. The best thing from the deli is easily the chicken. I highly recommend it.

Stacy Kinsler

It reminds me of a run down store in the bad part of town. Prices are higher than Walmarts for the same items. The Jolly Ranchers candy was $2.00 more than Walmart. The Deli was shutting down at 7pm. No more hot food. The employees were nice.

lora penl

the store is crowded by small aisles; produce is never fresh and by that i mean NEVER fresh; pharmacy has no sunday hours and someones always trying to get me to self check out. you want me to self-check out? PAY ME for doing YOUR job.

Jonny

Started shopping here more recently after getting tired of Walmart. Kroger always has great deals on my sodas and there is never a line to wait in, also the self checkout is nice. Plus i dont have to walk a mile from the parking lot.

Beatriz Cruz

This Kroger is great. Right next to my apartment, and has everything you need. This is always where I shop and I always encounter the nicest staff and cashiers. Any time I have a question they are always helpful. Will keep coming back.

Bree Hazlewood

Prices are too high. The employees used to be extremely rude and unhelpful, but I believe they have a better group now. I only shop there if I have a few items on my list since this is the closest store near my home.

Lezlie Bronico

My family and I have been shopping here ever sense we moved to this area. We go to this place because there is a great selection of items and the workers here are so friendly. 5 stars to infinity and beyond!

Jeremy Martin

Great store, great prices, great location (although getting in and out of this parking lot can prove to be difficult when busy; I prefer to park near the back and go in and out of the back parking lot).