Category: | Tire Shop |
Address: | 711 I-30 Frontage Rd, Mesquite, TX 75150, USA |
Phone: | +1 972-240-0208 |
Site: | discounttire.com |
Rating: | 4.1 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Katie Burrell
Im writing this review on behalf of my father considering he is not tech savvy, but is a very intelligent man. He drove to work this morning and suspects he ran over a road work sign after the strong winds and rain last night. He arrived to work and discovered two of his tires were extremely low. He took them off and loaded them into a company truck, drove them to this store, and dropped them off for repair. 15 minutes later, he received a call and an employee told him there were holes the size of his pinky finger in both tires and were beyond repair. My dad claimed B.S. and drove back up there and asked to see the tires. They retrieved the tires but the holes were not visible like they claimed. The manager was irate at my dad for calling him out on bull in front of other customers. He asked for his tires back and told them he was taking them somewhere else and the manger replied, "do me a favor and never come back here again". Dad went down the street and had both plugged for $30. No issues with the tires since.
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Me Sal
Seriously this location went above and beyond customer service, special thanks to Rodney Cody and Ivan. I found out I had a nail in my tire so I went to get it removed and plugged, but I later found out the tire already had an existing plug which could not be plugged again. I asked if they could put the spare tire that I had in the trunk and I then that would allow me enough time to figure out what I would have to do to replace the other one since I was short on cash. Well, come to find out my spare was expired and for safety reasons could not be used. So when it was all said and done they gave me a used tire so that I could drive home safely free of charge. This was a big blessing and I will be returning to this location to buy all 4 tires!!! Thank you again for helping me out when I really needed it!
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Sam
Ive been a customer here since they opened this location and Ive had generally positive experiences. The staff is knowledgeable and friendly. The prices here are good or comparable to the competition. They also offer free air checks and lifetime rotating and balancing. The only downside is that these guys seem rushed and Ive had my wheels scratched when they changed tires once. Other than that, everything has been good.
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Brittani Cole
Just great overall experience! Jacob is great with customer service and follows through on what he says he will do. He helped me out with pricing on some TPMs that went out that they noticed when changing my tires. Also had some interaction with Derek. He got the tires to the location within hours and my appointment wasnt even for 3 days. Fast friendly and fairly priced. Customer for life!
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Brittany West
I just went to get my tire pressure check. When I pulled up no one ever came to my car so I had to get out and stand in line for a air check. I was not greeted when I walked in. Once in there was only one person in line and two service. it took 20 plus minutes to just check my tire pressure. They were very apologetic in the end.
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Casey Harris
Being a young girl when I go into car places I expect them to take advantage of the fact that I dont really know much about cars. I just went to get my tire fixed because I had a flat the other day and I expected them to make me pay for a whole new one but nope they found the hole and patched it up.
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M D
Came in because I noticed my car was shaking when I sped up to 65 or above and slowed down at a high speed or suddenly. Took care of my needs with a smile within 15-20 minutes but did not inform me beforehand I needed to pay $13.50 for warranty on the new tire. Glad I had it. Transparency people!
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Bryan Burns
Very nice customer service some of the best we have ever experienced. Will always buy my tires at this store as long as I live anywhere close to this area. The salesman Cody and serviceman Eddy truly just want the customers safe on the road. Customer for life!
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Morid Rahim
I had a wonderful experience at this location. The representative was really helpful and willing to stand by and provide any necessary information. Ive purchased a set of tires for my car and was taking care of promptly and smoothly. No complaints at all
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Mina Davis
I love the guys at this location!! They advise me on whats best, they dont try to sell me things i dont need! Brandon was especially helpful this last time!! Great job every single time!! Will never go anywhere else!!
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Jeff Stone
Update..stopped leaking...When your tire still leaks after being fixed twice and car drives worse you realize why its called discount Appointment means nothing..very slow and still takes all day for car to be checked
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Doug Zachary
There is a reason this company has become Americas #1 tire retailer. They want to earn your business, they work hard, and they want to get it right. Ive been buying tires from them for 20 years.
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Prescott Lawani
Good work all the time. As an uber driver I need my tires in top top shape and they do it with free air, rotations, etc. Im getting New tires this week too, and theyre gonna be great.
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Johana Quesada
Got a flat tire omw to work they gave me an amazing deal and manager Eddie was so helpful and understanding of my financial situation . Didnt expect it to be so affordable and fast!
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Lindsey Hall
I have been coming to this location for over 2 years. They always do an excellent job. They have never done me wrong! I will never go anywhere else. Great customer service!
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Rev. Michael A. OConnor Sr
Excellent service, very knowledgeable staff, bought 4 new tires with road hazzard, the same tires at a different vendor was 764.95, I spent 560.00 at Discount tire.
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Brianna Jennings
Wonderful staff! Always willing to help you and work with you. I have been to this location multiple times! Thank you so much Abel and Eddie! You guys are awesome!
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Reggie Taylor
Simply the best! Bought new rims and tires for a fair price. Got a huge screw they serviced me in 20 minutes and I was headed to work. Theyll get all my business.
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Hiwot Haftay
I dont know i just had the best experience everytime i walkin there
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Greg Lynas
Have gotten 4 sets of tires here. Good Service and Free Air Check.
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Caleb Calsbeck
Check their work... have them show you what they "claim" is wrong.
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Ron Baxley
Wouldnt buy tires anywhere else. Friendly service and great prices
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Kloudy Lays
Fair deals, friendly staff, average selection, ok location.
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William Castro
Really nice customer service and great job! 100% recommend.
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Frankie Mendez Jr.
Great deals and great staff. Especially the manager D
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Lisa Hawes
These guys are great. Love the service!
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Rigo Cornejo
Over price tires found here
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Donny Cardwell
Great place to buy tires
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Elizabeth E. Ramos
Great place too go too!
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Zoe Gipson
Really good service
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Brandi Garcia
Real friendly a
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Tony Herrera
Great service!
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Nancy Baxley
Great service.
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Jim Wilson
Good service
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Libby Taylor
Good service
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Don Englert
Great prices
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Joahnus Felder
Bad service
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Joseph Calzada
Expensive
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Mary Garza
Helpful