Toys"R"Us

Reviews 46

BA

Batalia Hewlett

Toys-R-Us used to be the only place in town to buy toys now there are a million places to do so with much better prices. Oh, they will price match but be careful with the deceptive pricing model. When they have something on sale that is usually the normal price everywhere else. It just makes you think that you are getting a deal and will buy it at that moment. I purchased a PS4 online and I picked it up at the store. When I got home and opened the bag, I noticed that the box was water damaged . Looks like it was underwater. How can they give something like that to a customer knowing it was a electronic device. It doesnt even end there. I went back to the store to return it which they did but then they told me they didnt have another one in stock. Instead of crediting back to my credit card they gave me a gift card so I could go to a different Toy-R-Us and purchase another one. They should have credited my card so that I would have a choose on where I could go.

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BR

Bruce Luong

Horrible experience. Preordered items and got confirmation email saying they would hold my item for 7 days. Came the day I got that confirmation email and they sold my preorders. Whats the point of me preordering when youre not going to honor the preorder? PLUS now Im unable to find that item anywhere. Manager claims he held it but Im still empty handed. Had much better experience at different location

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MR

mrs lyons

Store is a mess workers are even worse had to self serve myself for a bag for my daughters Christmas toy. Pre paid for the toy got an email saying the toy was ready for store pick up drove 30 mins and still ended up standing around waiting to receive my already paid for toy. They need to get their order of operation together!!

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FA

Fadi alsaidi

Overpriced. Its amazing how much they charge for their toys. I found out when I started noticing that some popular toys, like Thomas and friends, cost half as much in Walmart and target. Unless you have to go there, I would highly recommend shopping at you super Walmart or Super Target for toys.

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LO

Lorelai Mulhey

One of the worst Babies R Us/ Toys R Us I have been into. The store is very unorganized and hard to find what you need due to a lot of things being misplaced or put randomly on the shelves. Will avoid this store in the future.

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CH

Charles Shy

Store was all good. However, Google Maps needs to update this location. The Toys R Us its actually located on the East side of the the street, in the same shopping center with Academy Sporting Goods and Conns Appliance Store.

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BI

Bill Lindsay

Check out clerks are poorly trained, many items are not priced, and overpriced at that. Can get better value at your local big box store. Used to love this place as a child, probably wont be around much longer.

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VE

Veronica West

When I walked in the door people were there and ready to assist. While I was shopping they came and asked if I needed any help. I was buying pampers.

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ER

Erik Holm

Ive always had great service at this location. Easy to find an associate. Whenever Ive asked a question that person had the answer. Good job TRU.

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CA

Cameron Behzadpour

Pretty decent Toys R Us location. Lots of fun stuff. Fairly well maintained. Sales associates are extra helpful and really know their stuff.

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RI

richard bray

Called multiple times and it always just rang until the call was disconnected. Whats the point in having a phone if it never gets answered.

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JA

Jarred Jacobs

Long checkout line because they did not have enough open registers on a Saturday. Staff was polite and helpful under the circumstances.

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PA

Paul Recchia

Its a standard target. Nothing great, but this is a fine location. Certainly better than Wally world. Still, worth shopping there.

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BO

Bob Miller

Some dude offered to sell me crack who actually worked at the store! This place is a no-go for anyone with young children

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FI

Figures of Action

Great store, friendly and knowledge staff, good prices and well stocked. Hands down the best place to buy toys.

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DA

Dat Cover Athlete Boost

i went there before...i got some WWE toys,but when i open the box at my house...the chair was horribly broken.

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ME

Melissa Panahi

Good store, friendly workers. Everyone helped me. The store is clean to me and I have no problem with it.

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GA

gaye huff

Toys"R"Us employees were very friendly and helpful. And they matched prices from other stores.

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JA

Jason Krohn

Well kept for toys r us. Very friendly service from the young person checking us out.

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DA

David Stoeber

Staff was helpful check several items I was looking for. They were also very friendly.

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RA

Razvan Raicu

This is a large toys store that is well stocked. Check-out is a bit slow though.

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WE

Wendy Birdsall

Its always messy? Employees look like theyd rather be anywhere else but here.

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KT

KT Eph

Only Toys R Us close by. Parking is cramped. Store is a little disorganized.

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ER

Eric Kelso

The store is old and dated. I get depressed every time I have to go there.

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RE

Rebecca Carroll

This place is kind of the only game in town and they know it and it shows.

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ME

Melissa Campbell

Store was hot...a/c only working in parts. Other than that good store

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BR

Brian Tobin

Place is in dire need of updating. Otherwise its OK to go there.

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JO

Josh Glasscock

Very dirty inside. It looks as old as the building really is.

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SH

Shawn Holcomb

This store feels old and dirty. Ill stick to ordering online!

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DA

David Regalado

great selection, sure to find exactly what your kids want

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JA

Jasmine Krebs

Love toys r us...friendly employees and great selection!

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RO

Roger Shih

玩具反斗城

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JA

Jamie Selander

Its quite expensive, but the selection is good.

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JE

Jerry Leal

Very friendly staff and a very organized store

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TR

Trey Mallery

It could be bigger but it gets the job done.

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KA

Karthick S S

Good store for toys.. More varieties..

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TA

Taylor Smith

Huge selection. Never too crowded.

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SO

Son Nguyen

Great service my children love it

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JP

JP D

Small but well organized store.

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GR

grant z.

Old toys r us gets the job done

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DI

dinesh kumar

Dirty place. . Scattered..

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AL

Alexander Murdoch

good prices and offers

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JU

Justen Hootman

Very helpful staff

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KE

Keisha Owens

It was cool!

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TR

Trey Logan

Tons of toys

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NA

Nathan Sassaman

Greatness

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