Category: | Furniture Store |
Address: | 1407 Kingwood Dr, Kingwood, TX 77339, USA |
Phone: | +1 281-962-7359 |
Rating: | 3.1 |
Working: | Closed Closed Closed Closed 10AM–5PM 10AM–5PM 1–5PM |
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April Parrott
Editing to respond to Michelles comments. First of all I love how all of a sudden you are responsive and not hiding behind your husband. Who by the way seems like a nice guy that you put in a bad situation. Yes, Michelle you discounted $100 which I acknowledged in my original post. So if you are blaming me for this let me give you a little advice for future reference. 1. Dont quote people sight unseen. I sent you pictures. Yes, I could tell they were painted over but Im not an expert on paint or I would have done it myself. Clearly neither are you given the shape you left my cabinets in. Had you asked, I would have told you they were painted previously. I had no way of knowing how many times they have been painted as I havent done it since we moved into this house. 2. Be honest with your costumers. I was more than willing to pay a little more and fine with it taking a "few extra days" - your quote. Not 50 days with MULTIPLE occasions of you disappearing and not communicating. We can go at this six ways to Sunday but I have proof of your lack of communication and the bad job you did. I wish you would just own up to it and apologize. Original Post Below I rarely take the time to write reviews but I cant let others go through what I did. If I could give less than 1 star I would. It took Michelle 50 days to return my cabinets - the original stated time frame was 5-7 days. She repeatedly misrepresented the status of our cabinet refinishing, always showed up late (the few times she actually came out to our house), she was unresponsive MANY times after promising an install date. She refused to speak to me the last 1.5 weeks after repeatedly asking her to talk to me. I had to communicate through her husband. Mind you I was NEVER rude to her in anyway. She only completed the job when threatened with legal action. As for the work its self - not impressed. I honestly think my cabinets may be worse than they were before she got them. I wish I could post pictures as proof for anyone who reads this. She tried to charge me an extra $250 for stripping what she claimed was about 4 layers of previous paint. I agree they probably did have several layers and I was agreeable at the time to pay "a little extra & a few more days". I did not agree to have my kitchen unusable for 3 weeks while waiting on her to finish painting the framework. In the end she agreed to remove the $250 and another $100. And now Ive noticed she changed the name of her store which seems to be par for the course as she keeps a tight control on her social media. Michelle - you can change your business name and block me from social media all day long but I will make it my mission to let others know how shady your business practices are and how your work is less than acceptable.
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Rebecca Arnold
Michelle Davis Thomas with Shabby to Chic is a thief! And so is her husband Chris Thomas. I have paid them over 4000.00 thousand dollars for two bedroom sets and trestle table and 8 chairs and an ornate chair. She has blocked me form every site linked to her business has refused to communicate with me, has deleted her FB business page, everting you can imagine. I am filing a police report against her and her husband for fraud and theft. They will be going to jail. From their antics Im sure this is not the first run in with Law, I have sent her a certified letter requesting a refund, made multiple requests for my money back. She & Chris Thomas in Kingwood, TX are the lowest human beings I can ever think exist in this world. She and Chris are the lowest of low, they will rob you blind and you will basically be the least suspecting, she is a smooth talker and has excuses and promises you everything you are asking for of course for a hefty price tag, that you pay and dont get the item or your money back. I do not know how a business owner can do this. DO NOT trust these people, she manipulates her reviews, her sites, she is very computer savvy. Antics of a Psychopath, a cunning, conniving, THIEF. She is not smart though, she thinks by hiding and doing all of this she will get away with it, they BOTH do. The Police always catch the BAD guys and Michelle and Chris Thomas are the BAD GUYS.
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Kristen Reitmeier
I went to Shabby Chic on a whim when I was looking for a new entertainment center. I fell in love with everything in there. I literally wanted to buy everything, but I found the most perfect dresser to use as an entertainment center. Everyone who comes to visit falls in love with it. The owners are extremely nice and personable. Even offering to follow us home to help take the piece into our house!! Youll absolutely fall in love with them.
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D Anderson
I would not recommend using Shabby to Chic for any custom orders. Our project took much longer than we were told. We were told 3-5 days, it took 12 days (we too received multiple excuses), our granite has paint specs all over and the end result was marginal. If you are purchasing a product that is already complete and you can leave the store with it you might be okay.
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Melissa Smith
I would not recommend Shabby to Chic. Our experience with Michelle was very unprofessional. We received multiple excuses as to why our project was not complete in the given time frame. Each excuse contradicted the last. If you are looking for a reliable company there are so many others to choose from.
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CHRIS T
Love the work Michelle does, very professional. Had my cabinets re-done and she did an amazing job. Finished earlier than expected. I get so many compliments on my cabinets when we have guest over. I would recommend her to anyone in need of the shabby chic look.
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Whitney Delamore
Shabby to Chic Furniture did a custom paint job on a piece of furniture that I already owned. She truly gave new life to my dresser! The paint job is top notch and Im very happy with her work! I would recommend this shop to anyone!
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Marcell Parker
Michelle is very helpful and love her stuff! Hope to be in my house soon and get some custom work done!!